manager didn’t want to give my VETERAN boyfriend the free coffee that they give to veterans. she didn’t know what we were talking about when we asked her for it, and she had the sign right in front of her. She told us “i think it’s only on tuesdays”. it didn’t say anywhere on the sign that it was only tuesday’s. i asked her where it said that it was only on tuesdays and also mentioned that we always get the free coffee. she just said “every whataburgers different”
Service: 1
Rodrigo De La Rosa
The white environment really feels gentrified and it feels like Whataburger lost its culture and its image.
Atmosphere: 4
Food: 4
Service: 4
John Bravo
I live in north Mc Allen, but everytime I visit this location it's an awesome experience, the staff, Mr. Villareal has instilled the ownership approach, where it's evident staff enjoy doing what they do,eye contact, greeting with a sincere smile, suggestive selling, and thanking guests. Thank you Mr. Villareal and will keep visiting always, you are a true leader.
Atmosphere: 5
Food: 5
Service: 5
J Q
Good service always great atmospheric in general, one of my go to favorite places
Atmosphere: 5
Food: 5
Service: 5
fred hernandez
Management as well as workers do not known how to acknowledge customers waiting to place orders. 2 workers behind counter carrying on there one conversation while customer is waiting to place order. Management on duty is able to see what is going on and also does not acknowledge customers. This location probably needs the gm to be retrained in customer service. That way gm can show all workers the same. As for our orders, mistakes were made on both orders but they corrected the mistakes.
Atmosphere: 4
Food: 2
Service: 4
Noel Salazar
The best burgers in Texas. Can't go wrong.
Atmosphere: 4
Food: 4
Service: 4
Tiffany Trevino
Don’t get curbside you’ll wait forever and end up with cold food and a water down drink.
Linda Falcon
Cold Food and filthy women restrooms. My chicken straps were cold. My sister requested toasted buns and they were burned! The buns were completely black. The meat in the burger was cold or not made when ordered. This place is declining in quality of food and clean restaurant.
RGV Calypso Fox
I’ve been coming to this location since I was a kid growing up in the 90’s and I’ve always remembered having a great experience but recently these last two years or so it has not been so well. Multiple times i’ve been given the wrong order or missing parts of my order. My biggest gripe is the waiting, no matter what time you arrive day/night expect to wait 20-30mins for your food even if there are hardly any people inside or in the drive through. I’ve also learned to wait a good 20mins after my designated pick up time on my mobile orders before leaving to pick them up because it’s never ready at the time you are given and word of advice If you place a mobile order at night save yourself some time and select to pick it up inside and not the drive-thru even though you may have to still wait 10mins or so till it’s ready but if you decide to drive-thru expect a 30-45min wait after your designated pick up time. Last time did that I showed up 10min after my pick up time and still waited 30mins to get my food and this was around 1am in the morning and there was only one car in front of me.
Atmosphere: 5
Food: 5
Service: 2
Carlos Arriaga
Soggy and cold frys said they would give us coffee in the beginning and they gave it to us at the end service is trash
The manager today 10/18/2025 at 1:30 pm i believe his name is Joseph was great gentleman offering great customer service and prompt help!!!
Atmosphere: 5
Food: 5
Service: 5
Ricardo Thomas
I love knowing that I'm hearing Christian music play on the speakers here at Whataburger. I'm sure there's gonna be those haters making their comments and I really don't care. I applaud you, Whataburger for spreading the gospel 👏👏
Atmosphere: 5
Food: 5
Service: 5
Candy Barron
You know that classic whatabuger greatness, the hospitality, taste of hot made to order delicious food, is amazing.
manager didn’t want to give my VETERAN boyfriend the free coffee that they give to veterans. she didn’t know what we were talking about when we asked her for it, and she had the sign right in front of her. She told us “i think it’s only on tuesdays”. it didn’t say anywhere on the sign that it was only tuesday’s. i asked her where it said that it was only on tuesdays and also mentioned that we always get the free coffee. she just said “every whataburgers different”
Service: 1
The white environment really feels gentrified and it feels like Whataburger lost its culture and its image.
Atmosphere: 4
Food: 4
Service: 4
I live in north Mc Allen, but everytime I visit this location it's an awesome experience, the staff, Mr. Villareal has instilled the ownership approach, where it's evident staff enjoy doing what they do,eye contact, greeting with a sincere smile, suggestive selling, and thanking guests. Thank you Mr. Villareal and will keep visiting always, you are a true leader.
Atmosphere: 5
Food: 5
Service: 5
Good service always great atmospheric in general, one of my go to favorite places
Atmosphere: 5
Food: 5
Service: 5
Management as well as workers do not known how to acknowledge customers waiting to place orders. 2 workers behind counter carrying on there one conversation while customer is waiting to place order. Management on duty is able to see what is going on and also does not acknowledge customers. This location probably needs the gm to be retrained in customer service. That way gm can show all workers the same. As for our orders, mistakes were made on both orders but they corrected the mistakes.
Atmosphere: 4
Food: 2
Service: 4
The best burgers in Texas. Can't go wrong.
Atmosphere: 4
Food: 4
Service: 4
Don’t get curbside you’ll wait forever and end up with cold food and a water down drink.
Cold Food and filthy women restrooms. My chicken straps were cold. My sister requested toasted buns and they were burned! The buns were completely black. The meat in the burger was cold or not made when ordered. This place is declining in quality of food and clean restaurant.
I’ve been coming to this location since I was a kid growing up in the 90’s and I’ve always remembered having a great experience but recently these last two years or so it has not been so well. Multiple times i’ve been given the wrong order or missing parts of my order. My biggest gripe is the waiting, no matter what time you arrive day/night expect to wait 20-30mins for your food even if there are hardly any people inside or in the drive through. I’ve also learned to wait a good 20mins after my designated pick up time on my mobile orders before leaving to pick them up because it’s never ready at the time you are given and word of advice If you place a mobile order at night save yourself some time and select to pick it up inside and not the drive-thru even though you may have to still wait 10mins or so till it’s ready but if you decide to drive-thru expect a 30-45min wait after your designated pick up time. Last time did that I showed up 10min after my pick up time and still waited 30mins to get my food and this was around 1am in the morning and there was only one car in front of me.
Atmosphere: 5
Food: 5
Service: 2
Soggy and cold frys said they would give us coffee in the beginning and they gave it to us at the end service is trash
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
The manager today 10/18/2025 at 1:30 pm i believe his name is Joseph was great gentleman offering great customer service and prompt help!!!
Atmosphere: 5
Food: 5
Service: 5
I love knowing that I'm hearing Christian music play on the speakers here at Whataburger. I'm sure there's gonna be those haters making their comments and I really don't care. I applaud you, Whataburger for spreading the gospel 👏👏
Atmosphere: 5
Food: 5
Service: 5
You know that classic whatabuger greatness, the hospitality, taste of hot made to order delicious food, is amazing.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger, Hamburger, Chicken Strip, Whataburger Honey BBQ Chicken Strip Sandwich
What-A-Wait…What-A-Mistake….What-A-Discouragement. Whataburger takes too long and not enough people talk about it. 20 MINS FOR MY ORDER.
They are super slow in the drive thru
Food: 5
Service: 1
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