Chick-fil-A
2011 W University Dr, McKinney
(972) 569-8884
Recent Reviews
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This is the place to come to if you want a delicious chicken sandwich and the chicken noodle soup is BOMB!!
Atmosphere: 5
Food: 5
Service: 5
Love It!
Atmosphere: 5
Food: 5
Service: 5
These were the best salads around, however last 5-6 times the salad is old and brown. Will be finding a new place to order my lunch salads. š
I know Monday is the day for the B team but the attitude of the staff is awful. They forgot to give me my kids meal and I immediately went inside to get it and they acted as if it was impossible they had made a mistake. They had me bring in all of my other order to āproveā I hadnāt gotten it and then the girl at the counter who had just been touching everything else went through my bag and touched all my fries with her bare hands and dumped them in the bag while doing her āinvestigationā The chicken is always good but the service I got tonight was awful. Not one āsorry for the inconvenienceā or anything.
Atmosphere: 1
Food: 5
Service: 1
I have gone to this location at least eight times in the last month, and every time there is at least one problem. The service is awful! I have never experienced constant issues like this at any other Chik fil a! They provide a clean environment and the food is delicious, but the service is super slow and awful. If I am using the drive-thru (which should be the fastest) and it is during peak hours, I am always waiting at least fifteen minutes before I receive my order! Also, there is always something missing, usually condiments, with my order. Today I finally arrived at the window to receive my order after waiting for twenty minutes through the lines, and they did not have my soda prepared and were just yapping between each other about random life stuff. To me it is common business sense to have people pull forward and out of the way for other customers if their food is taking longer than a minute to prepare and deliver. Jere though, they just make everyone else wait longer and dont even have the other orders ready! Also, when the drive thru employee is needing a minute to catch up on a previous order, they should explain they are sorry, but they will be with the customer in just a moment instead of me waiting an extra two minutes to tell them my name and I have a mobile order. When the drive thru is so busy that it is preventing traffic from moving, there should be employees outside to help speed up the process. The management here seems awful! I have had poor experience when I ordered inside as well. It is ridiculous!
Atmosphere: 2
Food: 3
Service: 1
What has happened here? We got two orders of nuggets. One order had this mutant nugget (photos included) that when we broke it open it was just slimey gel. In the other order half of my nuggets didnt seem like chicken. It was gross gel with rubbery parts. The dog and cat liked it, but it was too nasty for me to eat. With how expensive a meal is at CFA, I am usually appreciative that at least the food is good. This was really disappointing.
Modifications correct, friendly service
Atmosphere: 5
Food: 5
Service: 5
Soda was flat, food was soggy, by far the slowest chick fil a Iāve ever been to.
Atmosphere: 2
Food: 1
Service: 2
live for this place
Atmosphere: 5
Food: 5
Service: 5
If you don't know Chick-fil-A, you should.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
They give me frozen chicken negget
That should be warm up
Atmosphere: 1
Food: 1
Service: 1
Every time my family and I go (on separate occasions) the employees taking orders outside are rude. Food is great, but service is not great at all. They force their service with an attitude and after a long day, no one wants to deal with that kind of service. Do better.
Atmosphere: 1
Food: 5
Service: 1
this is a great place to take your children to eat š they have a great time playing and stop to ,is just great!!!.
Atmosphere: 5
Food: 5
Service: 5
My order has been wrong more than a few times. Not the typical standard but I will check my food before pulling off anymore
Atmosphere: 5
Food: 5
Service: 3
Can't go wrong with a chick fil a. I'm pretty sure their sunjoys are just lemonade and sweet tea mixed, but it was still good. Food is great, service was so sweet how do they hire such perfect human beings š the music is instrumental worship songs which is cool.
Atmosphere: 5
Food: 5
Service: 5
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