Dunkin'
5001 McKinney Ranch Pkwy, McKinney
(469) 617-4038
Recent Reviews
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Updated Review: Jan 9, 2026
My grocery shopping was a pain without my little sweet treat made by Jazmine or Keymar. I don't understand why you'd shutdown such a great location and get rid of such hardworking, incredible, wonderful, charismatic employees. I was always greeted with a wonderful attitude and the drinks were always consistently good unlike the other location around here. BRING BACK OUR AMAZING BARISTAS!!!!!!!
Original Review:
Let me just say — if you ever need a pick-me-up (both caffeinated and emotional), the Dunkin’ inside Walmart is the place to be. Jaz, Elle, Patty, Keymar, and Dani are basically the Avengers of customer service. Friendly? Always. Helpful? Like your favorite aunt who knows exactly what you want before you do. Their drink recommendation game? Chef’s kiss — I now trust them more than I trust myself.
They manage to serve a steady stream of caffeine-deprived customers with a smile and patience, and somehow still remember who likes extra caramel and who wants no ice. Honestly, they deserve medals... or at least a lifetime supply of donuts.
Now — on to the newest recruit. She was wearing a hoodie and giving off serious “I’d rather be anywhere else” vibes. If eye rolls were a sport, she’d be headed to the Olympics. I get it — everyone has off days, but a little more pep and a little less attitude would go a long way when someone’s just asking about a drink. Especially when the rest of the crew is setting the bar so high they need a ladder to reach it.
Still, I’m a loyal customer because of the amazing OG team. Dunkin’ is lucky to have them, and I’ll keep coming back as long as they’re running the show (and recommending me new drinks).
Atmosphere: 5
Food: 5
Service: 5
Just went here on Jan 4, 2026 and they are permanently closed. They were literally dismantling the store behind the gate.
Garbage
The African American waitress who works there on Friday mornings was very rude at the register while taking my order and then literally shoved my food in front of me without saying thanks or have a good day or anything.
What did I do to deserve this treatment by Dunkin’ Donuts?
Atmosphere: 2
Food: 2
Service: 1
We ordered a sausage egg and cheese sandwich and an avocado toast it was terrible
Atmosphere: 2
Food: 1
Service: 4
Hi, come to this location just to see davanisha
She is so sweet and nice Great customer service and we always have good conversations. She starts my day off well when I head to work.
Atmosphere: 1
Food: 1
Service: 1
Everyone here was so sweet and thoughtful! I felt like I was at a nice sit-down restaurant. The sandwich was great!
Atmosphere: 5
Food: 5
Service: 5
Went through drive thru which had a glitchy screen. Said we ordered stuff on top of what the people in front of us ordered. So we brought this to the lady’s attention who was taking our order and she was INCREDIBLY rude with attitude of a moody teenager as a GROWN woman, instead of simply mentioning that the screen is glitching. The food and drinks were also nasty, wish I never tried Dunkin. At least the young boy at the window was sweet.
Atmosphere: 1
Food: 2
Service: 1
Miss JW was so amazing with her service. Full of energy and positive energy. She should be training other Dunkin members. To the owner: GIVE HER A RAISE AND PROMOTION PLEASE. Thank you :)
Food: 5
Service: 5
El suggested latte and it was really good. Their manager Jaleesa is also so friendly and helpful.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
The customer-service, cleanliness, quality, and most professional staff is impeccable!! This location is highly recommended and this is why I will continue to be a repeat customer. Both J.W and Matt, Kamiya were all amazing!!
Atmosphere: 5
Food: 5
Service: 5
Everything that is wrong abouts running a restaurant is happening at this location. Stay as far away from this Dunkin as possible.
Atmosphere: 1
Food: 1
Service: 1
In Walmart
My son dragged me to Wally and introduced to kiwi green tea refresher with 3 shots of coconut and let me tell you……is the BOMB! Super delightful and delicious!
Happy ladies and friendly service.
Atmosphere: 5
Food: 5
Service: 5
Ordered a hot coffee (employee get 1 free hot coffee a day) was ready in 1 minute, and it was hot!
Atmosphere: 5
Food: 5
Service: 5
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