Dunkin'
116 S Custer Rd, McKinney
(972) 347-6164
Recent Reviews
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We stopped in for a coffee ☕️ and a Donut 🍩 each. We ordered off the kiosk, and are order was brought to us. The staffe were friendly and accommodating. The donuts were tasty with our made to order coffees. A good visit to this Dunkin, and i highly reccomend them.
Atmosphere: 5
Food: 5
Service: 5
Five stars for this Dunkin’ Donuts location! The morning crew here is outstanding. They move fast, stay organized, and somehow manage to keep a smile on their faces even during the busiest rush. The service is always quick, accurate, and friendly, which makes a huge difference when you’re trying to get breakfast on the go.
The breakfast items come out hot and fresh every time, and the donuts are consistently soft, flavorful, and well-made. You can tell the team takes pride in what they do. My order is always ready within minutes, and the employees make the whole experience feel welcoming and easy.
This location absolutely stands out for its great customer service and consistent quality. If you need a reliable morning stop with friendly people and fast service, this is the place. Five stars all the way!
Atmosphere: 5
Food: 5
Service: 5
Nasty place. The toilet doesn’t flush properly. Nobody in sight to take my order when I exited the restroom. I called out Hello twice, nobody showed up. I opened the door and closed it, still nobody. Finally as I was about to leave a girl came out from the back having obviously just put food in her mouth, still chewing it. She didn’t wash her hands or put on gloves before getting the donuts. Absolutely gross, I won’t be back.
Atmosphere: 2
Food: 5
Service: 1
I waited 15 min for a drink and I was the only 1 inside. They where more focused on drive thru.
Atmosphere: 2
Food: 2
Service: 1
Ok so I have heard about Dunkin FOREVER! It definitely has a cult-like following.
They have always had good service and good coffee, but I’m always disappointed in the limited donut options.
Donuts are good and coffee is good… but options are limited. Will say that I love the little buckets of donut holes… perfect for parties at daycare!
Atmosphere: 5
Food: 4
Service: 5
We’ve come here countless of times but through drive thru and always great friendly service. Today of all days decided we’re gonna chill for a bit so we ordered iced coffees n donuts & cashier couldn’t get rid of us fast enough a bit snubby w us. Then about 20 minutes later another women comes in w her kiddos and he’s all smiles and says donuts were on the house… No attitude nothing all smiles w them…. On my way! On now why be snubby just smile and be nice…
Atmosphere: 4
Food: 4
Service: 2
Great place and the staff is awesome!
Atmosphere: 5
Food: 5
Service: 5
Samuel and Tay are the best employees and should get a raise
Atmosphere: 5
Food: 5
Service: 5
This location is great, super clean inside, staff is great too,
Tay was super friendly and positive.
This is the fastest, most accurate and highest quality Duncan in DFW. They have a great team.
Atmosphere: 4
Food: 5
Service: 5
Restaurantji Recommends
The service I had experienced in the last few months has been impeccable! I’ve gotten into a routine every Monday morning, where I pull up to the drive-through and a guy named Devon already has my coffee perfectly made the way I like it. Week after week. This is amazing service that others should emulate.
Atmosphere: 5
Food: 5
Service: 5
I’ve been meaning to write this review for a long time, but there is an amazing person who works at dunkin. His name is Tay and he’s the best !! He’s so so kind and sweet. Super friendly and polite! Love this dunkin just bc of him !
Atmosphere: 5
Food: 5
Service: 5
There is zero service. 8/28/2025.
Young lady with braids is manning the drive thru while waiting on us. She is talking to the drive thru ppl and us. She is demanding we pay before she steps away from the register. Is there high crime in this location? Multiple eat & runs? Are we the wrong color? Not coming back here. Zero respect.
Atmosphere: 1
Food: 1
Service: 1
I go here for the Baskin Robbins on the inside!! I love ice cream.
Atmosphere: 5
Food: 5
Service: 5
I love there coffee.
Atmosphere: 3
Food: 3
Service: 3
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