Dutch Bros Coffee
3850 W University Dr, McKinney
(877) 899-2767
Recent Reviews
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Staff is Amazing ! Drinks are delicious
Dietary restrictions: Always good to have sugar free options
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Golden Eagle
Love love love the energy at this location. Always looking forward to the visit and getting a delicious cup of (ICED only) coffee. Thanks!
Atmosphere: 5
Service: 5
Recommended dishes: Golden Eagle
Good coffee but service is very slow
Atmosphere: 3
Food: 4
Service: 2
What is going on at this location? You go to the drive-through you’re waiting forever, Go to the window. You’re waiting forever. You place an order on the mobile app and you’re still waiting forever. Who are training these people? This is crazy! Why in the world during the week which you have only two people working this location is 7 o’clock in the morning and why is there an option to pick your Mobile order up through the drive-through if you just have to wait like you just placing an order like I don’t understand what’s the purpose of the second lane why hasn’t anybody came up with the right idea to make the second lane the mobile order pick up line it will make things way more efficiently I am just at a loss for words why this location sucks the way it does. And there’s absolutely no care or accountability for the lack of service with the people who work here. I’m just at a loss of words I would rather just drive to the Custer location to get my order then come to this location another day in my life.
Food: 4
Service: 1
Delicious coffee, great staff.
Atmosphere: 4
Food: 4
Service: 4
I love Dutch but this location needs to get it together! Especially their morning crew! The service is SLOW and today there were two workers I sat at the window for six minutes and watched them talk and wipe the same spot of counter before making a 20 second drink. This isn’t even the first time, but it’s definitely the last!
Atmosphere: 4
Food: 5
Service: 1
I think there’s only 1 dude who works at this location and he likes black metal so 5 star review for him
Atmosphere: 5
Food: 5
Service: 5
Way too slow. Slowest DB I've been to, ever.
The last 2 times I’ve been here I have gotten my drinks remade due to incorrect milk or handing out my drink to another customer and every time I have gotten coffee grinds with the remade drinks and I don’t realize until I’ve gotten home. It’s already a drive to get to this location so going back wasn’t an option. Every time I’ve asked for it to be remade the person who looks like they’re one of the shop leads has been visibly annoyed and verbally announcing their annoyance to their workers. All the other times have been fine but these last two have just been very bad experiences. Maybe have everyone who’s working shots clean the filters every once in a while to not have grounds going into customers drinks and the person handing them out should do a quality check before as the prices for these are outrageous just to pay for that.
Food: 2
Service: 3
Great service friendly people. Coffee is consistent and delicious. I highly recommend this over Starbucks. Base coffee is flavorful and not over roasted.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love the fire lizard drink, dutch bros has a great customer service
Atmosphere: 5
Food: 5
Service: 5
I LOVE Dutch coffee, the service is SO AMAZING! All the young people there are super kind. Thank you for always paying attention to our order since we have some allergies. Recommend 100plus
Atmosphere: 5
Food: 5
Service: 5
Our server wasn’t that good, but overall was good.
Atmosphere: 4
Food: 4
Service: 3
I hate to complain but this is my second time getting my drinks not made correctly . They just keep talking with each other and they don’t pay attention.
Atmosphere: 1
Food: 1
Service: 1
This Dutch Bros location in McKinney is fantastic, service is fast and friendly and they always take time to make sure the order is correct. I make a point to visit this location because they are fantastic!! Thank you Dutch Bros Mckinney!!
Atmosphere: 5
Food: 5
Service: 5
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