Dutch Bros Coffee

3850 W University Dr, McKinney
(877) 899-2767

Recent Reviews

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Michael Doering

Staff is Amazing ! Drinks are delicious

Dietary restrictions: Always good to have sugar free options

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Golden Eagle

Keith Thorndike Jr

Love love love the energy at this location. Always looking forward to the visit and getting a delicious cup of (ICED only) coffee. Thanks!

Atmosphere: 5

Service: 5

Recommended dishes: Golden Eagle

Awad Rashid

Good coffee but service is very slow

Atmosphere: 3

Food: 4

Service: 2

Roxie Deen

What is going on at this location? You go to the drive-through you’re waiting forever, Go to the window. You’re waiting forever. You place an order on the mobile app and you’re still waiting forever. Who are training these people? This is crazy! Why in the world during the week which you have only two people working this location is 7 o’clock in the morning and why is there an option to pick your Mobile order up through the drive-through if you just have to wait like you just placing an order like I don’t understand what’s the purpose of the second lane why hasn’t anybody came up with the right idea to make the second lane the mobile order pick up line it will make things way more efficiently I am just at a loss for words why this location sucks the way it does. And there’s absolutely no care or accountability for the lack of service with the people who work here. I’m just at a loss of words I would rather just drive to the Custer location to get my order then come to this location another day in my life.

Food: 4

Service: 1

Adam Jones

Delicious coffee, great staff.

Atmosphere: 4

Food: 4

Service: 4

Celia Bartram

I love Dutch but this location needs to get it together! Especially their morning crew! The service is SLOW and today there were two workers I sat at the window for six minutes and watched them talk and wipe the same spot of counter before making a 20 second drink. This isn’t even the first time, but it’s definitely the last!

Atmosphere: 4

Food: 5

Service: 1

Metal Gamer

I think there’s only 1 dude who works at this location and he likes black metal so 5 star review for him

Atmosphere: 5

Food: 5

Service: 5

Mark Reedy

Way too slow. Slowest DB I've been to, ever.

Michelle

The last 2 times I’ve been here I have gotten my drinks remade due to incorrect milk or handing out my drink to another customer and every time I have gotten coffee grinds with the remade drinks and I don’t realize until I’ve gotten home. It’s already a drive to get to this location so going back wasn’t an option. Every time I’ve asked for it to be remade the person who looks like they’re one of the shop leads has been visibly annoyed and verbally announcing their annoyance to their workers. All the other times have been fine but these last two have just been very bad experiences. Maybe have everyone who’s working shots clean the filters every once in a while to not have grounds going into customers drinks and the person handing them out should do a quality check before as the prices for these are outrageous just to pay for that.

Food: 2

Service: 3

Jason Neavin

Great service friendly people. Coffee is consistent and delicious. I highly recommend this over Starbucks. Base coffee is flavorful and not over roasted.

Atmosphere: 5

Food: 5

Service: 5

alaa1984spain

I love the fire lizard drink, dutch bros has a great customer service

Atmosphere: 5

Food: 5

Service: 5

I MD

I LOVE Dutch coffee, the service is SO AMAZING! All the young people there are super kind. Thank you for always paying attention to our order since we have some allergies. Recommend 100plus

Atmosphere: 5

Food: 5

Service: 5

Bree Rose

Our server wasn’t that good, but overall was good.

Atmosphere: 4

Food: 4

Service: 3

Bibi Hassan

I hate to complain but this is my second time getting my drinks not made correctly . They just keep talking with each other and they don’t pay attention.

Atmosphere: 1

Food: 1

Service: 1

Mindy Bush Schuman

This Dutch Bros location in McKinney is fantastic, service is fast and friendly and they always take time to make sure the order is correct. I make a point to visit this location because they are fantastic!! Thank you Dutch Bros Mckinney!!

Atmosphere: 5

Food: 5

Service: 5

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