Scammed me out of my $. They charged me 3 times for one meal 2 days in a row. Dont trust this place with your credit card information. I tried contacting the manager and of course I got no response from him or corporate
Food: 1
Service: 1
Trenton Larkin
October 28, 2024 ⭐️
Google shows they’re open until 10 PM, but we pulled up at 9 PM, and all the doors were locked 🔒😤. If you’re going to close early, at least update your Google hours 📲 or stay open like advertised. Totally frustrating and a waste of time! 👎
Atmosphere: 1
Food: 1
Service: 1
Trinitee Kennon
Dined in with my husband a few days ago and we ordered a kids meal and a strip combo with a couple of extra sides. The cashier was nice while taking our order and our food came out quickly. However my fried okra was cold once I received it. My husband told the cashier and she remade it no problem. While the okra was cooking we decided the eat our chicken. The chicken was cold to the touch. I was a tad frustrated but things happen so then I politely let the cashier know and she apologized. She then made us some fresh strips and even brought it to our table. She never gave us attitude and even offered to let us keep the cold food. We did not. All this being said I would definitely return but would request the food made fresh when placing my order.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Chicken Tenders, Rolls, Battered French Fries
Lulu
Lady at front was very welcoming service was fast . Front entrance has a deslikful smell like pee Maybe it needs a good clean other than that location is clean .
Parking: Not much parking in a busy day but that means they are busy .
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Tenders, Rolls
karen king
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
lasplaz zey
As I was an employee here did not enjoy working here at all. It seemed like they were all for the customers and didn’t really care to much for the employees even firing employees because some of the false complaints that wasn’t necessarily true. Would not recommend working here if looking for a job but it’s up to you..
Atmosphere: 1
Food: 3
Service: 1
Cherie Brown
Visiting family and want thru drive thru, family recommended. Was very good!
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Rolls
Corinda Sawyer
Food was good drive thru dirty and nasty. The girl at the windrow wanted to go away she acted as if we were inconveniencing her
Atmosphere: 1
Food: 5
Service: 1
Natalia Daily
Ordered a door dash order. Ordered gravy didn't get the gravy. Doordasher asked about the drinks and they said they talked to me and said I wanted fries(never talked to them). Got the order no fries and no drink. our doordasher felt bad that he went and got us a Pepsi since you guys insisted there was no drink. The doordasher should never have to do that if you guys just gave him the drink.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Rolls
Terrence Samps
Golden Chick ? is always good but this particular location don't care nothing about quality. Expect your order to always be wrong, expect bad attitude from the hispanic young lady in the front , expect to wait a long time, expect to be pissed ok?. The black lady who works there is very nice and so is the guy who works the window.
The chicken pieces are smaller, and the chicken has seemed to lose some of the flavor, and the fish is smaller in size as well for the price we paid.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Rolls, Fried Okra, Mashed Potatoes, Golden Fried Chicken
V P
My #1 chicken place
Atmosphere: 5
Food: 5
Service: 5
Alissa Foster
The chicken was horrible, not an ounce of flavor or seasoning. Yuck! Won’t get that again and I ordered mashed potatoes, didn’t get them. Only good thing was the roll.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Rolls
Josh Wade
The woman working the register with the colorful dreads was the worst customer service I ever got. She was rude and staring at me when I ask for my order she never ask or anything regards to sides drinks and whatnot. I get the vibe she doesn’t want to be there. I’ll be going to a different location going forward
Atmosphere: 1
Food: 3
Service: 1
Mostly Media
I always like the food at Golden Chick. Even at this location, the food was good. However, the service here is quite lacking.
The young lady that took my order either did not care about this job, or just had no personality, but that isn’t my complaint here.
My issue came after I placed my order and asked for sauce. The young lady simply said “It’s 42¢.”
Now, I don’t carry cash, so I handed her my debit card. She then proceeded to tell me that there is a minimum charge for debit cards and I’d need to buy 3 BBQ sauces to use my card.
“Well, if that’s the case, why didn’t you mention that when I was ordering?”, I said. I’ve never been to a Golden Chick that has charged extra for dipping sauce, so it never crossed my mind.
I’m not sure why they aren’t asking this with every order. “Would you like gravy or dipping sauce?” I don’t feel as though that’s unreasonable. They are taking 1000 orders a day. It seems logical.
And it’s not really even the 42¢ that bothers me. It’s the attitude behind it and the fact that they could have said “You know, you’re right, sir. We should have asked you when you placed your order. Please, take this BBQ sauce and enjoy your meal.”
But instead, you now have one more angry customer, and another bad review on Google.
Scammed me out of my $. They charged me 3 times for one meal 2 days in a row. Dont trust this place with your credit card information. I tried contacting the manager and of course I got no response from him or corporate
Food: 1
Service: 1
October 28, 2024
⭐️
Google shows they’re open until 10 PM, but we pulled up at 9 PM, and all the doors were locked 🔒😤. If you’re going to close early, at least update your Google hours 📲 or stay open like advertised. Totally frustrating and a waste of time! 👎
Atmosphere: 1
Food: 1
Service: 1
Dined in with my husband a few days ago and we ordered a kids meal and a strip combo with a couple of extra sides. The cashier was nice while taking our order and our food came out quickly. However my fried okra was cold once I received it. My husband told the cashier and she remade it no problem. While the okra was cooking we decided the eat our chicken. The chicken was cold to the touch. I was a tad frustrated but things happen so then I politely let the cashier know and she apologized. She then made us some fresh strips and even brought it to our table. She never gave us attitude and even offered to let us keep the cold food. We did not. All this being said I would definitely return but would request the food made fresh when placing my order.
Atmosphere: 5
Food: 3
Service: 4
Recommended dishes: Chicken Tenders, Rolls, Battered French Fries
Lady at front was very welcoming service was fast . Front entrance has a deslikful smell like pee Maybe it needs a good clean other than that location is clean .
Parking: Not much parking in a busy day but that means they are busy .
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Chicken Tenders, Rolls
Always good
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Tenders
As I was an employee here did not enjoy working here at all. It seemed like they were all for the customers and didn’t really care to much for the employees even firing employees because some of the false complaints that wasn’t necessarily true. Would not recommend working here if looking for a job but it’s up to you..
Atmosphere: 1
Food: 3
Service: 1
Visiting family and want thru drive thru, family recommended. Was very good!
Food: 5
Service: 5
Recommended dishes: Chicken Tenders, Rolls
Food was good drive thru dirty and nasty. The girl at the windrow wanted to go away she acted as if we were inconveniencing her
Atmosphere: 1
Food: 5
Service: 1
Ordered a door dash order. Ordered gravy didn't get the gravy. Doordasher asked about the drinks and they said they talked to me and said I wanted fries(never talked to them). Got the order no fries and no drink. our doordasher felt bad that he went and got us a Pepsi since you guys insisted there was no drink. The doordasher should never have to do that if you guys just gave him the drink.
Atmosphere: 1
Food: 2
Service: 1
Recommended dishes: Rolls
Golden Chick ? is always good but this particular location don't care nothing about quality. Expect your order to always be wrong, expect bad attitude from the hispanic young lady in the front , expect to wait a long time, expect to be pissed ok?. The black lady who works there is very nice and so is the guy who works the window.
Restaurantji Recommends
The chicken pieces are smaller, and the chicken has seemed to lose some of the flavor, and the fish is smaller in size as well for the price we paid.
Atmosphere: 5
Food: 3
Service: 5
Recommended dishes: Rolls, Fried Okra, Mashed Potatoes, Golden Fried Chicken
My #1 chicken place
Atmosphere: 5
Food: 5
Service: 5
The chicken was horrible, not an ounce of flavor or seasoning. Yuck! Won’t get that again and I ordered mashed potatoes, didn’t get them. Only good thing was the roll.
Atmosphere: 1
Food: 1
Service: 2
Recommended dishes: Rolls
The woman working the register with the colorful dreads was the worst customer service I ever got. She was rude and staring at me when I ask for my order she never ask or anything regards to sides drinks and whatnot. I get the vibe she doesn’t want to be there. I’ll be going to a different location going forward
Atmosphere: 1
Food: 3
Service: 1
I always like the food at Golden Chick. Even at this location, the food was good. However, the service here is quite lacking.
The young lady that took my order either did not care about this job, or just had no personality, but that isn’t my complaint here.
My issue came after I placed my order and asked for sauce. The young lady simply said “It’s 42¢.”
Now, I don’t carry cash, so I handed her my debit card. She then proceeded to tell me that there is a minimum charge for debit cards and I’d need to buy 3 BBQ sauces to use my card.
“Well, if that’s the case, why didn’t you mention that when I was ordering?”, I said.
I’ve never been to a Golden Chick that has charged extra for dipping sauce, so it never crossed my mind.
I’m not sure why they aren’t asking this with every order. “Would you like gravy or dipping sauce?” I don’t feel as though that’s unreasonable. They are taking 1000 orders a day. It seems logical.
And it’s not really even the 42¢ that bothers me. It’s the attitude behind it and the fact that they could have said “You know, you’re right, sir. We should have asked you when you placed your order. Please, take this BBQ sauce and enjoy your meal.”
But instead, you now have one more angry customer, and another bad review on Google.
Atmosphere: 2
Food: 4
Service: 1
Recommended dishes: Chicken Tenders
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