Golden Chick
1545 N Custer Rd, McKinney
(214) 592-8687
Recent Reviews
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Everyone is great there besides one individual that unfortunately isn’t pleasant or provides good service. His name is Alex and is the manager. Outside of that, really great GC and very appreciative of the customer service and food.
Atmosphere: 5
Food: 5
Service: 3
went to this location And ordered the dirty rice And the rice was awful. It was complete mush and brown and looked like dog food. I didn’t see a rice grain in sight It was complete mush!!
Food: 2
This is the worst golden chick I have ever been to in my life. The food is never hot or freshly fried. The chicken tenders tasted like they were fried two weeks ago and refried 1 hour before I orders my food. The people who work there can’t even pretend like they want to deliver an ounce of customer service while they have to be be at work. Whoever owns and manages this particular location should be shut down . I will always make the drive to go down to the one on Lake Forest.
Recommended dishes: Fried, Gravy, Mashed Potatoes
Last night was very unfortunate I couldn’t eat here because of the rudeness of an employee. I understand everyone might not be have a good day, but a job is a job and customer service is very important role. Specially from customers who are purchasing from your franchise.
Service: 1
Food was very nice and mild spiced. Kids will enjoy the chicken wings.
Atmosphere: 4
Food: 4
Service: 4
Visited once when they first opened. It was horrible back then in all aspects. Kids pleading to try again. Well, not much has changed. Indifferent service, overpriced menu, filthy restrooms. Will never come back.
Atmosphere: 1
Food: 1
Service: 1
Ive seen so many of these Golden Chick here in texas, thought I would try it, this place is not for me. The chicken seemed like it was made hours ago, it was wet outside and dry inside, the wings have so much crusty batter you barley get any meat, the sides are pre-made and reheated??? No to coming back.
Atmosphere: 2
Food: 2
Service: 2
Recommended dishes: Mashed Potatoes, Fresh-Baked Rolls
Food was hot and fresh. Was a bit of a wait because it seemed like there was only one person working and they were giving priority to the drive-thru.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Sandwich, Roll, Fried Okra, Fresh-Baked Rolls
Praise to the man working the counter around 2pm on 9-12-25
Kept the place and bathroom extremely clean, was very friendly and professional.
Atmosphere: 5
Food: 5
Service: 5
Chicken
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Dirty Rice
Restaurantji Recommends
Although the drive thru guy was extremely polite, this was a subpar visit again. I got the roast chicken combo and was appalled at the teeny-tiny pieces of chicken. What did they cook a Cornish Game Hen ?? For over $12 this is very disappointing. I have had this issue before with this location. Portion sizes in general here are skimpy. I think I will just continue to go to the Lake Forest location instead. Not worth it here.
Atmosphere: 5
Food: 2
Service: 5
They take extremely good care of mother who goes there on Sunday as a treat.
Atmosphere: 5
Food: 5
Service: 5
Chicken was extra crispy
Atmosphere: 5
Food: 5
Service: 5
Great fast good
Atmosphere: 5
Food: 5
Service: 5
Came here 5 minutes before close and still received the freshest food and the most awesome service I've had at a fast food place in 5 years. Keep it up!
Atmosphere: 5
Food: 5
Service: 5
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