I ordered delivery. The food was spoiled. The cheese tasted moldy and the bacon tasted old. It was gross and not edible! I won't ever get anything from here again.
Food: 1
Lauren Wisler
Most bizarre experience- placed online order for 12:45pm pick up. Arrived LATE, at 12:55pm. They had not even started order, and said they were behind. Asked me to sit & wait 20 mins. I refused, requesting refund, and I kid you not, they argued with me telling me I just have to wait. I had to walk out and later call location to get them to give me the refund.
Atmosphere: 1
Food: 1
Service: 1
Leyah Robinson
Slow delivery time, wouldn’t
Atmosphere: 1
Food: 3
Service: 1
Jon Williams
The staff here are great ?
Atmosphere: 5
Food: 5
Service: 5
19 ME A 318
The Marcos pizza taste is crispy and awesome compared to other pizzas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Cheezy, Cheese Pizza
Gerald J.
My daughter introduced me to Marco's a couple years ago and they took the place of everyone else. About six months ago we noticed a drastic change in taste and how they made the pizza. So I found out they were under new management or ownership. We tried a different location tonight... and guess what? Same thing! Pizza was salty and no sauce. I won't be eating Marco's again. But it was good while it lasted
MN C
Pickup order in Mckinney. Pizza topped well & tasty.
Atmosphere: 5
Food: 5
Service: 5
M S.
Pizza was topped well and very tasty. Friendly staff and it was made in timely manner.
William Jones
Ordered and paid for four pizzas at 5:30 to be ready at 7, we arrived to find the pizzas not even started and had to wait 35 min for them, there was no accreditation or discount just a whatever apology,
Service: 1
John White
I was skeptical given reviews in recent months. But, happy to report all was perfect food wise. I picked up. Never been a fan of delivery.Definitely new ownership. They’re trying hard. I wish them well!
Went in to place an order for carryout and was completely ignored by the staff for 5 minutes. They saw me walk in and just stayed in the back chatting away while looking at me every now and then. Not one word was said to me the entire time so I just walked out.
Atmosphere: 1
Service: 1
Samuel F.
Ordered online, walked in. And they didn't have my pizza ready. I waited 19 minutes for them to have my pizza ready to go. Unbelievable.
Pam Chappelle-Lyons
This company at this location gets an F for unprofessional driver not delivering a meal without knocking on a door even after receiving a tip. In addition, when I submitted a complaint about my food being put on the ground, I was told by the manager I would receive a complimentary pizza and a drink. Later, the manager told me he could no longer due so after believing the driver lies about knocking on my door. My husband is my witness and my ring doorbell, no one knocked on the door. What happened to good leadership and professionalism. Now, I am fighting to get my tip refunded. Never again, will I support Marco's pizza at the Virginia Parkway location.
Service: 1
Edward Ogan
I am not sure if this pizza place is under new ownership or management. But they went downhill big time. Their service and time management with orders is completely garbage and unprofessional. Never ordering from them again. As much as I enjoy Marcos pizza, I’ll be going to a competitor because of experience they provide to their clients.
Atmosphere: 1
Food: 1
Service: 1
Nick Nicholas
I ordered a large thin crust sauces and cheese with extra cheese and after an hour are called the store to find out what's up and the guy told me my pizza was dropped off at the door and so I look out the door in my pizzas there been sitting here for about 25 minutes ago God never rained a doorbell. Then I opened up the box to find out it's not thin crust it's hand tossed. That's one big disappointment for the Thursday night football game. I'll tell you what customer service is getting harder and harder to find. Also tried to call the store back when nobody ever answered the phone.
I ordered delivery. The food was spoiled. The cheese tasted moldy and the bacon tasted old. It was gross and not edible! I won't ever get anything from here again.
Food: 1
Most bizarre experience- placed online order for 12:45pm pick up. Arrived LATE, at 12:55pm. They had not even started order, and said they were behind. Asked me to sit & wait 20 mins. I refused, requesting refund, and I kid you not, they argued with me telling me I just have to wait. I had to walk out and later call location to get them to give me the refund.
Atmosphere: 1
Food: 1
Service: 1
Slow delivery time, wouldn’t
Atmosphere: 1
Food: 3
Service: 1
The staff here are great ?
Atmosphere: 5
Food: 5
Service: 5
The Marcos pizza taste is crispy and awesome compared to other pizzas.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Cheezy, Cheese Pizza
My daughter introduced me to Marco's a couple years ago and they took the place of everyone else. About six months ago we noticed a drastic change in taste and how they made the pizza. So I found out they were under new management or ownership. We tried a different location tonight... and guess what? Same thing! Pizza was salty and no sauce. I won't be eating Marco's again. But it was good while it lasted
Pickup order in Mckinney. Pizza topped well & tasty.
Atmosphere: 5
Food: 5
Service: 5
Pizza was topped well and very tasty. Friendly staff and it was made in timely manner.
Ordered and paid for four pizzas at 5:30 to be ready at 7, we arrived to find the pizzas not even started and had to wait 35 min for them, there was no accreditation or discount just a whatever apology,
Service: 1
I was skeptical given reviews in recent months. But, happy to report all was perfect food wise. I picked up. Never been a fan of delivery.Definitely new ownership. They’re trying hard. I wish them well!
Atmosphere: 4
Food: 5
Service: 4
Recommended dishes: Build Your Own, Cheese Pizza
Restaurantji Recommends
Went in to place an order for carryout and was completely ignored by the staff for 5 minutes. They saw me walk in and just stayed in the back chatting away while looking at me every now and then. Not one word was said to me the entire time so I just walked out.
Atmosphere: 1
Service: 1
Ordered online, walked in. And they didn't have my pizza ready. I waited 19 minutes for them to have my pizza ready to go. Unbelievable.
This company at this location gets an F for unprofessional driver not delivering a meal without knocking on a door even after receiving a tip. In addition, when I submitted a complaint about my food being put on the ground, I was told by the manager I would receive a complimentary pizza and a drink. Later, the manager told me he could no longer due so after believing the driver lies about knocking on my door. My husband is my witness and my ring doorbell, no one knocked on the door. What happened to good leadership and professionalism. Now, I am fighting to get my tip refunded. Never again, will I support Marco's pizza at the Virginia Parkway location.
Service: 1
I am not sure if this pizza place is under new ownership or management. But they went downhill big time. Their service and time management with orders is completely garbage and unprofessional. Never ordering from them again. As much as I enjoy Marcos pizza, I’ll be going to a competitor because of experience they provide to their clients.
Atmosphere: 1
Food: 1
Service: 1
I ordered a large thin crust sauces and cheese with extra cheese and after an hour are called the store to find out what's up and the guy told me my pizza was dropped off at the door and so I look out the door in my pizzas there been sitting here for about 25 minutes ago God never rained a doorbell. Then I opened up the box to find out it's not thin crust it's hand tossed. That's one big disappointment for the Thursday night football game. I'll tell you what customer service is getting harder and harder to find. Also tried to call the store back when nobody ever answered the phone.
Atmosphere: 2
Food: 1
Service: 1