I placed a mobile order today and waited in the parking lot for it to be ready. Once I received a text saying it was ready for pick up, I went through the drive thru to get it because I had a throbbing migraine. Nobody was in line and when I pulled up to the window, I was asked to come inside and wait for my order because it was still cooking. She shut the window quickly and I just sat there. I was being mindful and there were no other cars behind me. She came back to the window and said you need to come inside and wait. I told her if somebody pulls up behind me, I will make sure to come inside. She gave the rebuttal that I need to some inside or she will get in trouble for her drive thru time. I said I can understand that but my order was supposed to be complete for 10 minutes now but I’m still waiting and nobody is behind me. She said they didn’t mark anything complete, it must of been the main office cause she only works in store. I informed her I know how the system works and they did it, it shouldn’t be a problem. She rolled her eyes directly at me and slammed the window shut. They had another worker hand me my food and wouldnt give me my receipt or the other workers name. Such a distasteful experience
Atmosphere: 1
Service: 1
Shaun Moodi
Very good thank you
Atmosphere: 5
Food: 5
Service: 5
Dessercrater
Everyone is super kind here. Morena I think was her name in the drive-thru and she does a great job! Thankyou guys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Emma Flowers
Usually don’t have any issues here, but when I ordered a broccoli beef bowl today, they repeated it back correctly, however, when I pulled up I received orange chicken. I went back around and was very polite and explained I received the wrong food. They remade it, but there’s literally 1 piece of beef in this broccoli beef. I guess they wanted to be petty.
Atmosphere: 1
Food: 4
Service: 1
Jo Ann G
Food is generally very good. Store is very clean. Lots of healthy vegetables. Drive thru can be slow.
I went here and they messed up my order and when I called about it, were very dismissive with me about it
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Orange Chicken
Michael Cole
The Staff, especially the Manager (VAL), were extremely helpful in helping me get everything done in a timely fashion and ensuring that everything was made perfectly!!
It's better to just go in the building and pick up a order from here than Uber or door dashing it, if you order a 12 piece Rangoon they will only send you 3 and even mark it as a 12 piece on the bag making you pay for more than what you got. Imagine being that incompetent.
Food: 3
Service: 1
Mark Aldapa
Walked in 5 people just standing around looking at me and turning away. I actually Walked out waited a minute and Walked back in made eye contact with 5 employees again nobody said anything to me so I got in my car and went to the drive thru. I don't know if uts the new management or new staff but this place has gone down hill these last couple of months.
Atmosphere: 1
Food: 4
Service: 1
Abigail Mendez
I stopped at the drive thru because I'm in a hurry and the lady at the windiw told me to go to the parking lot to wait for me food and was providing service to another individual. She is rude .store#2396 order 445978
Only when serving they didn't put enough sauce and the shomain knots were a little hard
Atmosphere: 4
Food: 5
Service: 2
Bertrand Smothers
This place is horrible! Monica, who was the cashier/preparing food, is/was RUDE last night. Also, how is that possible 🤔? I, too, realize that the economy has been tough 😳 most people don't even wanna work. I figured it was closer to me to go here instead of PF Chang in Allen, Texas, where I could've been seated enjoying my dinner. However, never again will I eat at this place, so trust me when I say this place is horrible. IYKYK
Atmosphere: 1
Food: 2
Service: 1
Marvin Tyler Murphy
My favorite fast food restaurant!!!
Atmosphere: 5
Food: 5
Service: 5
G Strathman
Great meal. Recently had to eat low glycemic index and was pleased with my options to eat here.
Atmosphere: 4
Food: 5
Service: 4
Aaron Manley
This place is a good place to eat but the bad thing is is they throw out everything at 9:00 when they close at 10:00. So if you go after 9:00 you have to wait 10 minutes for your food to get cooked. They throw out all tea and food at 9:00 LOL. Stupid and they lost a 40 sale tonight or more.
I placed a mobile order today and waited in the parking lot for it to be ready. Once I received a text saying it was ready for pick up, I went through the drive thru to get it because I had a throbbing migraine. Nobody was in line and when I pulled up to the window, I was asked to come inside and wait for my order because it was still cooking. She shut the window quickly and I just sat there. I was being mindful and there were no other cars behind me. She came back to the window and said you need to come inside and wait. I told her if somebody pulls up behind me, I will make sure to come inside. She gave the rebuttal that I need to some inside or she will get in trouble for her drive thru time. I said I can understand that but my order was supposed to be complete for 10 minutes now but I’m still waiting and nobody is behind me. She said they didn’t mark anything complete, it must of been the main office cause she only works in store. I informed her I know how the system works and they did it, it shouldn’t be a problem. She rolled her eyes directly at me and slammed the window shut. They had another worker hand me my food and wouldnt give me my receipt or the other workers name. Such a distasteful experience
Atmosphere: 1
Service: 1
Very good thank you
Atmosphere: 5
Food: 5
Service: 5
Everyone is super kind here. Morena I think was her name in the drive-thru and she does a great job! Thankyou guys.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken
Usually don’t have any issues here, but when I ordered a broccoli beef bowl today, they repeated it back correctly, however, when I pulled up I received orange chicken. I went back around and was very polite and explained I received the wrong food. They remade it, but there’s literally 1 piece of beef in this broccoli beef. I guess they wanted to be petty.
Atmosphere: 1
Food: 4
Service: 1
Food is generally very good. Store is very clean. Lots of healthy vegetables. Drive thru can be slow.
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Orange Chicken, Shanghai Angus Steak
I went here and they messed up my order and when I called about it, were very dismissive with me about it
Atmosphere: 3
Food: 3
Service: 2
Recommended dishes: Orange Chicken
The Staff, especially the Manager (VAL), were extremely helpful in helping me get everything done in a timely fashion and ensuring that everything was made perfectly!!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Orange Chicken, Shanghai Angus Steak, Broccoli
It's better to just go in the building and pick up a order from here than Uber or door dashing it, if you order a 12 piece Rangoon they will only send you 3 and even mark it as a 12 piece on the bag making you pay for more than what you got. Imagine being that incompetent.
Food: 3
Service: 1
Walked in 5 people just standing around looking at me and turning away. I actually Walked out waited a minute and Walked back in made eye contact with 5 employees again nobody said anything to me so I got in my car and went to the drive thru. I don't know if uts the new management or new staff but this place has gone down hill these last couple of months.
Atmosphere: 1
Food: 4
Service: 1
I stopped at the drive thru because I'm in a hurry and the lady at the windiw told me to go to the parking lot to wait for me food and was providing service to another individual. She is rude .store#2396 order 445978
Atmosphere: 5
Food: 5
Service: 1
Restaurantji Recommends
Only when serving they didn't put enough sauce and the shomain knots were a little hard
Atmosphere: 4
Food: 5
Service: 2
This place is horrible! Monica, who was the cashier/preparing food, is/was RUDE last night. Also, how is that possible 🤔? I, too, realize that the economy has been tough 😳 most people don't even wanna work. I figured it was closer to me to go here instead of PF Chang in Allen, Texas, where I could've been seated enjoying my dinner. However, never again will I eat at this place, so trust me when I say this place is horrible. IYKYK
Atmosphere: 1
Food: 2
Service: 1
My favorite fast food restaurant!!!
Atmosphere: 5
Food: 5
Service: 5
Great meal. Recently had to eat low glycemic index and was pleased with my options to eat here.
Atmosphere: 4
Food: 5
Service: 4
This place is a good place to eat but the bad thing is is they throw out everything at 9:00 when they close at 10:00. So if you go after 9:00 you have to wait 10 minutes for your food to get cooked. They throw out all tea and food at 9:00 LOL. Stupid and they lost a 40 sale tonight or more.
Atmosphere: 3
Food: 4
Service: 1
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