What happened to this place? Teriyaki chicken was slimy and gross. Even the fried rice was not good.
Tasnim Rafa
The employee named Morgan was being rude to his coworkers infront of customer and he is not really helpful or nice to customer too.The food was great but really disappointed at the service
Food: 5
Service: 1
Jack Aguirrre
Maggie is very kind
Atmosphere: 5
Food: 5
Service: 5
Lisa Tharp
I called ahead for my order.Spent all that time filling out everything you know.So they could have my email.My phone number, which i'm sure they're selling to somebody else.So I can get my order in. My husband gets there to pick up the order.They don't know what he is talking about.No, idea the husband hands me the phone and I said, y'all don't have an order there for lisa.Oh, yeah, but we thought it'd be more. What do you mean?If somebody walks up?And says, I have an order to pick up name of lisa, and they're like, oh we don't know nuts. So he goes, and he's gotten the order.I said while the girl is on the phone when she's trying to figure out what my order was.Make sure we have blue sauce.My husband asked her again walking out the door there's blue sauce in here right?Along with fortune cookies correct, my husband gets home and guess what?No blue sauce and one fortune cookie. So after four phone calls, somebody finally answers the phone, and of course, that's my fault is how she put it well, I didn't ask for the proper sauce.Well, I don't know telling it's a blue packet sauce.I would thought would be enough, but I guess not.And to think that I wanted more than one fortune cookie on a twenty three dollar meal was something else.That was just shocking to them. My husband goes up there and do you think they can even give them my god?Here's a thought, an egg roll for all the time.It took him to go get it since they were incompetent with getting their order right?Oh, no, that costs way too much.Money is what he was told really. I will make sure I tell everybody I know about how bad the service was.And how they don't appreciate customers and how they take advantage of them, I think, that little two dollar item is gonna cost them more than that.
Atmosphere: 1
Food: 1
Service: 1
Allan Strickland
We always have great service here. The staff is very friendly, and Maggie always smiles and has nice conversations with us. We go about once a week.
Atmosphere: 5
Food: 5
Service: 5
Sam Mill
Found a hair in my food, and when I told the staff, they just laughed it off and didn’t apologize. Really disappointing but the food was still good
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Side Chow Mein
Juan Lopez
Great experience with the family. Kids loved the food and we enjoyed the atmosphere. Will always love the fact that you will always get your moneys worth. Shout out to the closing crew on 10/26/25, they rocked!
Atmosphere: 5
Food: 5
Service: 5
Ken Greenwood
well this is it. I’m done going to Panda Express. I was told that they no longer prepare their own sauce in shop and the orange chicken sauce comes in a bag. Tastes terrible like I am eating something from a freezer. What a sad time it is.
Atmosphere: 5
Food: 1
Service: 5
James Johns
We drove 2 hours to go to this panda express specifically because they serve an entre with tofu and eggplant. We wish all panda express locations would carry it. We ordered 6 servings they had to make it for us and they got it done quickly without complaint. Plenty of seating it was busy so it was loud. Parking lot was small but big enough to accommodate most vehicles.
Atmosphere: 4
Food: 5
Service: 4
Valeera Annie
I’ve been eating here since I moved to McKinney, but today was by far the worst experience. The drive-thru server, Jingli L, was rude after I declined to round up for donation. I ordered two plates with one medium side — one of them was chow mein with Kung Pao Chicken and Beijing Beef. When I opened the box, the Beijing Beef section was completely empty.
To make it worse, there were no fortune cookies or napkins in the bag. I also called several times, but no one answered. It’s really disappointing. Should customers have to open every box to make sure the order is complete now?
LUnfortunately, my co-workers and I had a bad experience, since we ordered our food and they gave us what they wanted, the lady screamed (it means that she doesn’t want to work because she’s not kind to people) she didn’t give us our soda cerro ventanilla and didn’t give us sauces .
Food: 3
Service: 1
Руслан Аскеров
Very slow working
Atmosphere: 1
Food: 1
Service: 1
Amanda Tilger
Food is always fresh and good. Healthy takeout options appreciated and always enjoy a fortune cookie. Great when I’m on the go.
What happened to this place? Teriyaki chicken was slimy and gross. Even the fried rice was not good.
The employee named Morgan was being rude to his coworkers infront of customer and he is not really helpful or nice to customer too.The food was great but really disappointed at the service
Food: 5
Service: 1
Maggie is very kind
Atmosphere: 5
Food: 5
Service: 5
I called ahead for my order.Spent all that time filling out everything you know.So they could have my email.My phone number, which i'm sure they're selling to somebody else.So I can get my order in. My husband gets there to pick up the order.They don't know what he is talking about.No, idea the husband hands me the phone and I said, y'all don't have an order there for lisa.Oh, yeah, but we thought it'd be more. What do you mean?If somebody walks up?And says, I have an order to pick up name of lisa, and they're like, oh we don't know nuts. So he goes, and he's gotten the order.I said while the girl is on the phone when she's trying to figure out what my order was.Make sure we have blue sauce.My husband asked her again walking out the door there's blue sauce in here right?Along with fortune cookies correct, my husband gets home and guess what?No blue sauce and one fortune cookie. So after four phone calls, somebody finally answers the phone, and of course, that's my fault is how she put it well, I didn't ask for the proper sauce.Well, I don't know telling it's a blue packet sauce.I would thought would be enough, but I guess not.And to think that I wanted more than one fortune cookie on a twenty three dollar meal was something else.That was just shocking to them. My husband goes up there and do you think they can even give them my god?Here's a thought, an egg roll for all the time.It took him to go get it since they were incompetent with getting their order right?Oh, no, that costs way too much.Money is what he was told really. I will make sure I tell everybody I know about how bad the service was.And how they don't appreciate customers and how they take advantage of them, I think, that little two dollar item is gonna cost them more than that.
Atmosphere: 1
Food: 1
Service: 1
We always have great service here. The staff is very friendly, and Maggie always smiles and has nice conversations with us. We go about once a week.
Atmosphere: 5
Food: 5
Service: 5
Found a hair in my food, and when I told the staff, they just laughed it off and didn’t apologize. Really disappointing but the food was still good
Atmosphere: 5
Food: 4
Service: 3
Recommended dishes: Side Chow Mein
Great experience with the family. Kids loved the food and we enjoyed the atmosphere. Will always love the fact that you will always get your moneys worth. Shout out to the closing crew on 10/26/25, they rocked!
Atmosphere: 5
Food: 5
Service: 5
well this is it. I’m done going to Panda Express. I was told that they no longer prepare their own sauce in shop and the orange chicken sauce comes in a bag. Tastes terrible like I am eating something from a freezer. What a sad time it is.
Atmosphere: 5
Food: 1
Service: 5
We drove 2 hours to go to this panda express specifically because they serve an entre with tofu and eggplant. We wish all panda express locations would carry it. We ordered 6 servings they had to make it for us and they got it done quickly without complaint. Plenty of seating it was busy so it was loud. Parking lot was small but big enough to accommodate most vehicles.
Atmosphere: 4
Food: 5
Service: 4
I’ve been eating here since I moved to McKinney, but today was by far the worst experience. The drive-thru server, Jingli L, was rude after I declined to round up for donation. I ordered two plates with one medium side — one of them was chow mein with Kung Pao Chicken and Beijing Beef. When I opened the box, the Beijing Beef section was completely empty.
To make it worse, there were no fortune cookies or napkins in the bag. I also called several times, but no one answered. It’s really disappointing. Should customers have to open every box to make sure the order is complete now?
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
LUnfortunately, my co-workers and I had a bad experience, since we ordered our food and they gave us what they wanted, the lady screamed (it means that she doesn’t want to work because she’s not kind to people) she didn’t give us our soda cerro ventanilla and didn’t give us sauces .
Food: 3
Service: 1
Very slow working
Atmosphere: 1
Food: 1
Service: 1
Food is always fresh and good. Healthy takeout options appreciated and always enjoy a fortune cookie. Great when I’m on the go.
Food: 5
Service: 5
The best and good customer service form Andy
Atmosphere: 5
Food: 5
Service: 5
Delicious food and good prices
Atmosphere: 4
Food: 5
Service: 5
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