Hadn’t been to Panera for a while and since it was my birthday week, I went to get my free pastry. I bought food for my entire family and then when we got home they hadn’t put my pastry inside. I even went to the Panera website to file a complaint and I was never contacted. Terrible. I may not go to Panera again for a long long time. It’s a matter of principle!
Atmosphere: 3
Food: 4
Service: 1
Tina Schoellman
Great Tomato soup and bread on a cold winter day. Service was quick, and the server was kind. Great experience, I will be back
Atmosphere: 4
Food: 4
Service: 4
Hunter Grenfell
Excellent customer service, will be coming back
Atmosphere: 5
Food: 5
Service: 5
Kathy O.
The service and food was good today. It had been a while. I think they've improved for sure.
Atmosphere: 5
Food: 5
Service: 5
Parshuram
My favorite place for breakfast
Atmosphere: 5
Food: 5
Service: 5
ellie chatman
so i placed an order today for pickup at this panera location and i had ordered a bagel macaron and cinnamon roll..mind you i had asked for it toasted and would have assumed anyone with common sense would wait to toast it so its not hard and cold when i got it??not only that the bagel was just thrown in my bag not even wrapped..disgusting and my macaron and cinamon roll were just thrown in a box together not even placed nicely and my cinamon roll was hard and cold..to go out of my way to drive to this establishment to get shit food is crazy
Food: 1
Service: 1
Richard Skaliks
I love this location
Zobia Iqbal
So I went through the drive through and there was the general assistant manager helping me ( name: Mohammad). I placed my order through the drive through, he then proceeded to tell me to park in spot 1, and would bring my order out. I proceeded to wait in my car over 15 min and no one brought my order out. I then called the store and asked that’s same manager where the hek is my order I am waiting outside. He said they were busy inside the store.. and to continue waiting outside… I was LIVID when he said that.. and said he would bring it out when he could. That’s when I about lost it. And told him. What the hell I have been waiting outside forever!!!! N then he proceeded to bring my order out 10 min after that phone call. and was walking the speed of a snail to my car in parking spot 1. I said hurry and give me my dam food so I can go. And he proceeded to say he would give me a free meal next time. As if there even would be a next time at this location!!!!
Atmosphere: 1
Food: 3
Service: 1
Andy (sleepnclass)
Tonight there was a misunderstanding with another customers order and our wasn't made as a result.
We got there and the manager explained why our food wasn't ready and apologized, made it fresh, gave us two free drinks and some cookies.
Wasn't necessary but it was a nice gesture. Good was good and the manager's genorocity was great.
The manager Kaitlin was so unnecessarily rude and passive aggressive when it came to fixing our order, I don’t like having to get orders fixed but my toddler can only eat certain things so Kaitlin hope that makes you feel better about yourself.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Salad
Daniel Kemmet
Wana make sure I mark a good place where it's deserved. I appreciate this Panera. It's always clean, they have no problem with you sitting down and finishing your work day or studying for a couple hours and on the Days where I order a salad it's consistently prepared and consistently delicious. The staff seem to like each other and know their jobs and I think thats a huge contributing factor to the atmosphere. 10/10 will keep coming if they keep having me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Diane Wild
Love their Chipotle chicken Avocado sandwich and all their baked goods.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad, Mac & Cheese, Kitchen Sink Cookie
Raul Medrano
Second time in a row I order a breakfast sandwich,Egg White Avocado, and they forget to put the EGG in the sandwich. Twice in a row a week apart is a JOKE.
Always have good food and friendly staff.
Atmosphere: 5
Food: 5
Service: 5
Hadn’t been to Panera for a while and since it was my birthday week, I went to get my free pastry. I bought food for my entire family and then when we got home they hadn’t put my pastry inside. I even went to the Panera website to file a complaint and I was never contacted. Terrible. I may not go to Panera again for a long long time. It’s a matter of principle!
Atmosphere: 3
Food: 4
Service: 1
Great Tomato soup and bread on a cold winter day. Service was quick, and the server was kind. Great experience, I will be back
Atmosphere: 4
Food: 4
Service: 4
Excellent customer service, will be coming back
Atmosphere: 5
Food: 5
Service: 5
The service and food was good today. It had been a while. I think they've improved for sure.
Atmosphere: 5
Food: 5
Service: 5
My favorite place for breakfast
Atmosphere: 5
Food: 5
Service: 5
so i placed an order today for pickup at this panera location and i had ordered a bagel macaron and cinnamon roll..mind you i had asked for it toasted and would have assumed anyone with common sense would wait to toast it so its not hard and cold when i got it??not only that the bagel was just thrown in my bag not even wrapped..disgusting and my macaron and cinamon roll were just thrown in a box together not even placed nicely and my cinamon roll was hard and cold..to go out of my way to drive to this establishment to get shit food is crazy
Food: 1
Service: 1
I love this location
So I went through the drive through and there was the general assistant manager helping me ( name: Mohammad). I placed my order through the drive through, he then proceeded to tell me to park in spot 1, and would bring my order out. I proceeded to wait in my car over 15 min and no one brought my order out. I then called the store and asked that’s same manager where the hek is my order I am waiting outside. He said they were busy inside the store.. and to continue waiting outside… I was LIVID when he said that.. and said he would bring it out when he could. That’s when I about lost it. And told him. What the hell I have been waiting outside forever!!!! N then he proceeded to bring my order out 10 min after that phone call. and was walking the speed of a snail to my car in parking spot 1. I said hurry and give me my dam food so I can go. And he proceeded to say he would give me a free meal next time. As if there even would be a next time at this location!!!!
Atmosphere: 1
Food: 3
Service: 1
Tonight there was a misunderstanding with another customers order and our wasn't made as a result.
We got there and the manager explained why our food wasn't ready and apologized, made it fresh, gave us two free drinks and some cookies.
Wasn't necessary but it was a nice gesture. Good was good and the manager's genorocity was great.
Atmosphere: 5
Food: 4
Service: 5
Restaurantji Recommends
Always good, reliable food. Very tasty and fast.
Atmosphere: 4
Food: 5
Service: 4
The manager Kaitlin was so unnecessarily rude and passive aggressive when it came to fixing our order, I don’t like having to get orders fixed but my toddler can only eat certain things so Kaitlin hope that makes you feel better about yourself.
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Caesar Salad
Wana make sure I mark a good place where it's deserved. I appreciate this Panera. It's always clean, they have no problem with you sitting down and finishing your work day or studying for a couple hours and on the Days where I order a salad it's consistently prepared and consistently delicious. The staff seem to like each other and know their jobs and I think thats a huge contributing factor to the atmosphere. 10/10 will keep coming if they keep having me.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Caesar Salad
Love their Chipotle chicken Avocado sandwich and all their baked goods.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Chicken Salad, Mac & Cheese, Kitchen Sink Cookie
Second time in a row I order a breakfast sandwich,Egg White Avocado, and they forget to put the EGG in the sandwich. Twice in a row a week apart is a JOKE.
Atmosphere: 1
Food: 1
Service: 1
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