Papa Johns Pizza

2310 Virginia Pkwy STE 160, McKinney
(972) 542-2020

Recent Reviews

AIicia

MY boyfriend loves papa John's pizza because you can pick the sauce you like . I like the Phil cheese stack

Atmosphere: 3

Food: 3

Service: 3

Recommended dishes: Create Your Own Hand Tossed Pizza

Fernando Gongora

Got an issue with delivery yesterday, but manager made it right. Great customer service an as always pizzas were delicious.

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Create Your Own Hand Tossed Pizza

Yolanda Washington

Thanks Papa John Pizza Everything was so amazing. The kids we all approve The pesi, was so great !!!!!!! Wow ,Wow very very cold,, North pole!; Thanks Papa John MS. Washington????? The Sauce is

Atmosphere: 5

Food: 5

Service: 5

Paul Paben

It's papa John's. Pizza is passable, service is friendly and quick. As long as you don't think of it as a pizza place and do think of it as fast food you will be

Atmosphere: 1

Food: 4

Service: 5

ro l

The very worst pizza and Service ever I normally go to Pizzahut, but I recently just moved into a new apartment and decided to try Papa Johns, I ordered two large pepperoni mushroom and black olive pizzas plus breadsticks and cinnamon bite dessert. I served each of my guest a slice of pizza each one of us fighting into the pizza and having it Rondo on the middle. This is not what you want on Super Bowl Sunday, everyone obviously was gross out, threw the pizza away and start eating the chips and dips Instead , The managers of this location Dom & Eric We’re extremely snippy and short with me on interested in making my experience better or making me happy, they proceeded to tell me that I only had the option of getting more of the nasty pizza delivered. I don’t know if any of you have ever had raw dough pizza but it’s pretty disgusting and leaves a horrible taste in your mouth and does not allow your taste buds to want more of the pizza.. I explained to this manager, Eric that my guess we’re about to leave and no one was going to be here to even eat the “replacement pizza” and that a replacement pizza is not what I want, nor would it be acceptable because I was grossed out at what was delivered to me earlier, I was put on hold a total of 5 to 6 times in which the very last time he came back and told me that absolutely not he could not, and would not give me a pizza credit but only could deliver more of the gross pizza. Sidenote, as I was on the phone with this gentleman all I could hear is horse play going on in the background so loud that I couldn’t even hear what he was talking about because there were people In the background screwing around laughing, loud mouthing, and being extremely disrespectful while I was on the phone trying to talk to this guy about my pizza. He then proceeded to tell me that his system was down and put me back on hold again. He came back again on the phone and said that he again could not help me that I would have to take the nasty pizza. I then told him if your system is down, he could take my number down and in the morning have someone call me and place my account with two replacement pieces. He didn’t put me on hold again and came back on and said absolutely not. They could not do that. At that time I asked who his franchise owner was even told me that that person was named, (Brittney) at which time I asked him very kindly to have Britnee give me a call tomorrow I asked again when Britnee would be coming in. He said that she would be at the location tomorrow. I asked many times if for sure she was going to be in and if you could please have her call me it was the most ridiculous and unprofessional situation. I’ve had in a long time and one of the many reasons I hardly ever eat Papa Johns Pizza. We will see tomorrow if this Britney will give me a call and if this Franchisee owner will actually give me a credit for my pizzas. One thing that I thought was pretty odd. Is he did not even offer to credit my account back, at that time I wasn’t even asking for a refund of the money I just wanted them to give me pizzas on another day that were actually cooked.. we will see if Papa Johns franchisee owner will do her best to resolve my problem. Signed: rotten tummy customer in Mckinney.

Mara H

They will send your order through door dash without warning and you will never receive your order. It does not let you cancel either so good luck. HORRIBLE

Atmosphere: 1

Food: 1

Service: 1

Keith Shields

I just want to say the management and staff at this location are amazing. I order here every week for the kids of Revolution Church and they just a phenomenal job. Thank you all for caring so much and taking pride in your work!

Atmosphere: 5

Food: 5

Service: 5

Nelson B

It's

Atmosphere: 5

Food: 5

Service: 5

Michael Eubanks

We love Papa John’s pizza, but The Virginia st. location in McKinney is the worst Papa John’s location I’ve ever experienced period! The rudest Manager with a very bad attitude!!! I ordered as I have before and they sent our pizza through door dash to another papa John’s location, not our home address!! How? I will never place an order from them again!

Atmosphere: 1

Food: 2

Service: 1

Amanda Mack

Love the pizza, great service, affordable

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: Chocolate Chip Brownie

Dan Stanton

Awesome and fast and professional had a last minute large order and they rocked it out stop at this place and eat

Atmosphere: 5

Food: 5

Service: 5

Samuel J.

Placed order over 1.5 hours ago. Was told it would be an hour for pizza and wings to be delivered. Still no pizza, no updates, nothing. Live 35 minutes walking distance from location. Don't order here, consider Pizza Hut or dominoes. At this rate I could probably cure my own pepperoni and make my own pizza before I get the one I ordered from here.

NT Elite Consulting

We love papa Johns but for 4years straight this has been consistently the worst papa John store ever. Bad people , bad service , inconsistent food and rude MANAGER called Britney . Save your money and go to a different

Atmosphere: 1

Food: 1

Service: 1

Haf Ola

Basically the worst papa John location ever . They will sell you cardboard and as pizza . Also with bad leadership . Horrible experience every time we have used this store over the years …

Atmosphere: 1

Food: 1

Service: 1

A K

Our favorite chain pizza place by far. They are consistent and quick. The kids love pizza and movie night. This location in particular is really friendly and helpful. They also have really good carry out deals. It's a pretty big difference actually.

Atmosphere: 5

Food: 5

Service: 5

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