Ordered a pizza online. I went to pick it up and was ignored for about 8 minutes with several employees walking by and not looking at me. I finally got my food and went home to eat it. A few hours later I'm having terrible stomach pains and an feeling extremely sick. This is the last time I order from here.
Atmosphere: 1
Food: 1
Service: 1
Marae Luxe
Thomas was excellent he was very nice and made sure our food was hot and good. We ordered a large pizza, wings and cinnamon sticks. Everything was so delicious.
During Dallaska 2025, our employees had to work on a Saturday. I ordered from the website. The manager called to let me know our large order would be delayed but they would try their best. We only got it a half hour later than the original time and before the time he thought. I appreciate the professionalism and grit to get our team the order. Thanks and will order again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Melt
Stephanie Whitley
This store cancelled my order and will not answer the phone. The number listed is a call center who transferred me to the store twice for the phone to ring for 3 minutes then be picked up and immediately hung up. I was immediately refunded but still given zero explanation as to why my order was just cancelled almost 2 hours after placing it.
Diana Polanco
Very bad service For delivery
Atmosphere: 1
Food: 5
Service: 1
Damien Rishel
Pizza was hot but both bread stick options weren’t even warm. Very strange
Atmosphere: 4
Food: 3
Service: 4
Kamaria Willis
The service wasn’t welcoming at all lets start there. They wouldn’t allow me to order what i wanted on my pizza that i paid for which i found strange since this is the ONLY location that had denied me that. They also told me i had only 2 options of wing flavors i could choose from and also gave me my wings with little to no sauce on them . i was even willing to pay extra for any additional toppings of spice level i wanted.Very unsanitary of them not to use gloves as well! The icing on the cake was them trying to distract me so they could give themselves a tip! This will be my last time coming to this location very disappointed and unsatisfied!👎🏾👎🏾
Atmosphere: 1
Food: 1
Service: 1
Gary Tate
Got a medium chesse and sausage pizza
Atmosphere: 3
Food: 4
Service: 4
chase robertson
the website showed a car coming to deliver but it never arrived, called to find out what was wrong and they said i used the wrong phone number. the address they had was the right address. he said he would redo it. got a call from someone , didn't understand a word he said, pizza never came. manager said they don't have drivers they have to use door dash. never again.
Courtney Cather
Two times in a row (over 6 months apart) this location has canceled my orders because they couldn't find a delivery driver to go to my address. I live off 75 & Virginia!! NEVER THIS LOCATION AGAIN!!
Absolutely horrific, waited for well over an hour for our order. I called to cancel my order and I couldn't understand the guy he sounded more baked than the pizza. Made sense why mine never made it. I THINK I cancelled it he said my first name and YUHHH a few times. Maybe I'll check back with the day crew. Good luck if you decide to order.
Mazuba Mulenga
The service was horrible. The doors were locked in my face and was told to go to the drive thru. My cheese sticks were not cut let alone my icing for the cinnamon sticks was a thick yellow paste. This is not to criticize but for them to do better.
Atmosphere: 1
Food: 3
Service: 1
Alana
I can’t ??? we ordered a My Hut box with a 4pc wings, and got the saddest set of wings I’ve ever seen in my life. The two of them were small little nuggets… and the fourth “wing”…. was more of a little popcorn chicken crumb thing ??? it was the size of the sausage in my pizza. Sorry not sorry but Little Caesar’s and Domino’s can do better than this for half the price.
Food: 2
Service: 1
Jo Ann G
Food excellent and prepared exactly as ordered. Ready on time. Open late night for after hours cravings.
Vegetarian options: Can design a vegetarian pizza easily.
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Ultimate Chocolate Chip Cookie, Personal Pan Pizza
Ordered a pizza online. I went to pick it up and was ignored for about 8 minutes with several employees walking by and not looking at me. I finally got my food and went home to eat it. A few hours later I'm having terrible stomach pains and an feeling extremely sick. This is the last time I order from here.
Atmosphere: 1
Food: 1
Service: 1
Thomas was excellent he was very nice and made sure our food was hot and good. We ordered a large pizza, wings and cinnamon sticks. Everything was so delicious.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cinnamon Sticks, Boneless Wings
During Dallaska 2025, our employees had to work on a Saturday. I ordered from the website. The manager called to let me know our large order would be delayed but they would try their best. We only got it a half hour later than the original time and before the time he thought. I appreciate the professionalism and grit to get our team the order. Thanks and will order again!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Lovers Melt
This store cancelled my order and will not answer the phone. The number listed is a call center who transferred me to the store twice for the phone to ring for 3 minutes then be picked up and immediately hung up. I was immediately refunded but still given zero explanation as to why my order was just cancelled almost 2 hours after placing it.
Very bad service
For delivery
Atmosphere: 1
Food: 5
Service: 1
Pizza was hot but both bread stick options weren’t even warm. Very strange
Atmosphere: 4
Food: 3
Service: 4
The service wasn’t welcoming at all lets start there. They wouldn’t allow me to order what i wanted on my pizza that i paid for which i found strange since this is the ONLY location that had denied me that. They also told me i had only 2 options of wing flavors i could choose from and also gave me my wings with little to no sauce on them . i was even willing to pay extra for any additional toppings of spice level i wanted.Very unsanitary of them not to use gloves as well! The icing on the cake was them trying to distract me so they could give themselves a tip! This will be my last time coming to this location very disappointed and unsatisfied!👎🏾👎🏾
Atmosphere: 1
Food: 1
Service: 1
Got a medium chesse and sausage pizza
Atmosphere: 3
Food: 4
Service: 4
the website showed a car coming to deliver but it never arrived, called to find out what was wrong and they said i used the wrong phone number. the address they had was the right address. he said he would redo it. got a call from someone , didn't understand a word he said, pizza never came. manager said they don't have drivers they have to use door dash. never again.
Two times in a row (over 6 months apart) this location has canceled my orders because they couldn't find a delivery driver to go to my address. I live off 75 & Virginia!! NEVER THIS LOCATION AGAIN!!
Restaurantji Recommends
They were very helpful in supplying a request for me ordering from out of town for someone in a nursing facility. Great job staff.
Food: 5
Service: 5
Recommended dishes: Cheese Sticks, Meat Lovers Pizza, Cinnamon Sticks, Breadsticks
Absolutely horrific, waited for well over an hour for our order. I called to cancel my order and I couldn't understand the guy he sounded more baked than the pizza. Made sense why mine never made it. I THINK I cancelled it he said my first name and YUHHH a few times. Maybe I'll check back with the day crew. Good luck if you decide to order.
The service was horrible. The doors were locked in my face and was told to go to the drive thru. My cheese sticks were not cut let alone my icing for the cinnamon sticks was a thick yellow paste. This is not to criticize but for them to do better.
Atmosphere: 1
Food: 3
Service: 1
I can’t ??? we ordered a My Hut box with a 4pc wings, and got the saddest set of wings I’ve ever seen in my life. The two of them were small little nuggets… and the fourth “wing”…. was more of a little popcorn chicken crumb thing ??? it was the size of the sausage in my pizza. Sorry not sorry but Little Caesar’s and Domino’s can do better than this for half the price.
Food: 2
Service: 1
Food excellent and prepared exactly as ordered. Ready on time. Open late night for after hours cravings.
Vegetarian options: Can design a vegetarian pizza easily.
Food: 5
Service: 5
Recommended dishes: Triple Chocolate Brownie, Ultimate Chocolate Chip Cookie, Personal Pan Pizza
Loading...