Service here keeps getting worse and worse. I have no idea how they are even still open. Tonight we ordered some pizza. They got one pizza completely wrong and forgot the Pepsi I paid for. Everything was also cold. I called and after they finally got on the phone, it was a kid who I could barely understand. I let him know I ordered on their website and that my drink was missing and one pizza was wrong. I told him I didn't care that the pizza was wrong, I'll eat it but I want the money back for the drink that wasn't delivered. He kept grilling me about what the driver was wearing and was it Pizza Hut or Doordash. I told him numerous times I ordered it off their website. I also asked what type of crust the Tavern style pizza was supposed to have. He told me he didn't know what that pizza was. I asked to speak to a manager, who might know what kind of pizza they sell. He apparently was the manager. Then he proceeded to ask me 3 times about every item on my order after I'd already given him my name and order number. I just wanted the money back for the drink. He said "you'll get it" then hung up on me. Great job Pizza Hut! I'll just call Dominoes or really anyone but you next time.
Atmosphere: 1
Food: 1
Service: 1
Dawn Fisher
This is by far the worst pizza experience I’ve ever had with any pizza company! You can’t reach anybody or call them and the time for delivery just keeps getting longer and longer and longer. For a single large pizza and $32 later this is pathetic! My pizza is still not here after an hour and a half. And they use DoorDash to deliver. At the time the DoorDash driver picked up the pizza. It shouldn’t take more than nine minutes to get to where I’m located! DO NOT GIVE THEM YOUR BUSINESS!!! 😤😡
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Large Hand Tossed Pizza
Kevin Connally
This place is Terrible! We ordered a single pizza and it took them over an hour and a half to get to us and of course it wasn’t even fresh. We tried to call to see what was taking so long and nobody would answer. By far the worst place to order from in town. Sounds like they need to fire everybody and hire people who actually work and not just fiddle on there phones all day. Nothing but lazy kids that work there. I’ll never get anything from this store again.
Jodi Cotton
Leaving a review because our order is wrong and there's no way to contact anyone. No one will answer at the store and there's no way to contact cooperate. I paid for a product I didn't receive and tipped very well on top of it. My order was a thin crust pepperoni and a thin crust pepperoni and mushroom. Picture attached of what I received. We've ordered several times in the past and it's always hit or miss, but paying $30 plus $10 tip for two pizzas that were wrong is ridiculous.
Service: 1
Janae Huber
Delivery took 2 hours
michael jones
I just called and sat in the line for 20 min with no answer Just to call back, have someone pick up the phone up the phone without answering put it down and listen to them laugh for 10 minutes while trying to get service
Service: 1
B
This place is pretty ridiculous. I placed an order and gave them 30 minutes and when I got to the store he said the pizza was in the oven but still waited 15 min at the store. You can tell he didn't put the pizza in until I got here. 3 other people walked in and he said the same thing that it was still in the oven but they didn't even start the orders. Get more people or new help. This is crazy! Don't go to this place !!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
Amanda Schuller
The pizza, breadsticks, cheese sticks are all really good and fresh here. The employees are very kind and greet you immediately. This is my go-to Pizza Hut location and so far it’s been perfect and my pizza is usually ready for carry out in about 15 minutes!!!
Atmosphere: 5
Food: 5
Service: 5
Abbas Zirak
Awe full service
Service: 1
Rachana Baditha
Solid pizza, they put lots of sauce which I love, better breadsticks than other PH locations, and I think this branch deserves a higher rating than it has!
I went her tonight ordered a melt and Buffalo boneless wings at 9 the website said order will be ready at 9:20 by 9:40 order still wasn't ready I'm convinced it wasn't even started. This the 2nd time at 2 different pizza hut locations where the service was just terrible. At this point I'm better off going to little Caesars at least I'll get some food
Atmosphere: 1
Food: 1
Service: 1
Glenn Berg
Half pizza raw, half burnt. How does that happen? Several bad experiences, thought I would give then one last chance. Not going back
Kealia Huntley
We ordered online but received the wrong order. We tried for 40 mins to get someone on the phone. No one answered.
Atmosphere: 1
Food: 1
Service: 1
Thor20
The food quality is inconsistent. Most of the time the food is dry and seems as if it had been sitting under a heat lamp. Other times the quality is great the food is hot and fresh.
Atmosphere: 3
Food: 2
Service: 2
Rickie Glenn
Pizza was ready when I walked in; right on time. Staff was friendly and pizza was very good. We eat pizza at several different local restaurants, and my wife thought this was some of the best!
Service here keeps getting worse and worse. I have no idea how they are even still open. Tonight we ordered some pizza. They got one pizza completely wrong and forgot the Pepsi I paid for. Everything was also cold. I called and after they finally got on the phone, it was a kid who I could barely understand. I let him know I ordered on their website and that my drink was missing and one pizza was wrong. I told him I didn't care that the pizza was wrong, I'll eat it but I want the money back for the drink that wasn't delivered. He kept grilling me about what the driver was wearing and was it Pizza Hut or Doordash. I told him numerous times I ordered it off their website. I also asked what type of crust the Tavern style pizza was supposed to have. He told me he didn't know what that pizza was. I asked to speak to a manager, who might know what kind of pizza they sell. He apparently was the manager. Then he proceeded to ask me 3 times about every item on my order after I'd already given him my name and order number. I just wanted the money back for the drink. He said "you'll get it" then hung up on me. Great job Pizza Hut! I'll just call Dominoes or really anyone but you next time.
Atmosphere: 1
Food: 1
Service: 1
This is by far the worst pizza experience I’ve ever had with any pizza company! You can’t reach anybody or call them and the time for delivery just keeps getting longer and longer and longer. For a single large pizza and $32 later this is pathetic! My pizza is still not here after an hour and a half. And they use DoorDash to deliver. At the time the DoorDash driver picked up the pizza. It shouldn’t take more than nine minutes to get to where I’m located! DO NOT GIVE THEM YOUR BUSINESS!!! 😤😡
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Large Hand Tossed Pizza
This place is Terrible! We ordered a single pizza and it took them over an hour and a half to get to us and of course it wasn’t even fresh. We tried to call to see what was taking so long and nobody would answer. By far the worst place to order from in town. Sounds like they need to fire everybody and hire people who actually work and not just fiddle on there phones all day. Nothing but lazy kids that work there. I’ll never get anything from this store again.
Leaving a review because our order is wrong and there's no way to contact anyone. No one will answer at the store and there's no way to contact cooperate. I paid for a product I didn't receive and tipped very well on top of it. My order was a thin crust pepperoni and a thin crust pepperoni and mushroom. Picture attached of what I received. We've ordered several times in the past and it's always hit or miss, but paying $30 plus $10 tip for two pizzas that were wrong is ridiculous.
Service: 1
Delivery took 2 hours
I just called and sat in the line for 20 min with no answer Just to call back, have someone pick up the phone up the phone without answering put it down and listen to them laugh for 10 minutes while trying to get service
Service: 1
This place is pretty ridiculous. I placed an order and gave them 30 minutes and when I got to the store he said the pizza was in the oven but still waited 15 min at the store. You can tell he didn't put the pizza in until I got here. 3 other people walked in and he said the same thing that it was still in the oven but they didn't even start the orders. Get more people or new help. This is crazy! Don't go to this place !!!
Atmosphere: 1
Food: 1
Service: 1
Recommended dishes: Breadsticks
The pizza, breadsticks, cheese sticks are all really good and fresh here. The employees are very kind and greet you immediately. This is my go-to Pizza Hut location and so far it’s been perfect and my pizza is usually ready for carry out in about 15 minutes!!!
Atmosphere: 5
Food: 5
Service: 5
Awe full service
Service: 1
Solid pizza, they put lots of sauce which I love, better breadsticks than other PH locations, and I think this branch deserves a higher rating than it has!
Food: 5
Recommended dishes: Large Hand Tossed Pizza
Restaurantji Recommends
I went her tonight ordered a melt and Buffalo boneless wings at 9 the website said order will be ready at 9:20 by 9:40 order still wasn't ready I'm convinced it wasn't even started. This the 2nd time at 2 different pizza hut locations where the service was just terrible. At this point I'm better off going to little Caesars at least I'll get some food
Atmosphere: 1
Food: 1
Service: 1
Half pizza raw, half burnt. How does that happen? Several bad experiences, thought I would give then one last chance. Not going back
We ordered online but received the wrong order. We tried for 40 mins to get someone on the phone. No one answered.
Atmosphere: 1
Food: 1
Service: 1
The food quality is inconsistent. Most of the time the food is dry and seems as if it had been sitting under a heat lamp. Other times the quality is great the food is hot and fresh.
Atmosphere: 3
Food: 2
Service: 2
Pizza was ready when I walked in; right on time. Staff was friendly and pizza was very good. We eat pizza at several different local restaurants, and my wife thought this was some of the best!
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Large Thin Crust Pizza
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