Pizza Hut
210 N Custer Rd Ste 160, McKinney
(972) 542-0648
Recent Reviews
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I ordered spicy marinara and two toppings; cupped pepperoni and regular pepperoni. Judge for yourself from the picture, I did not get spicy marinara, nor did I get a second topping of cupped pepperoni.
Atmosphere: 2
Food: 3
Service: 2
The pizza was decent. Cheese and sauce amount was perfect, but laking on the other toppings. Ordered beef as one toppings and literally had 11 pieces of beef on a large pizza! Yes, I counted. Unacceptable. But this is typical from Pizza Hut, not constant at all between locations. The kitchen prep area seemed very cluttered and unorganized. Stuff was everywhere.
Order was placed around lunchtime, was not busy at all....so no excuse for the lack of toppings on the pizzas.
The employee was super nice, so that was pleasant.
Atmosphere: 3
Food: 3
Service: 5
Yesterday!! We ordered pizza's for birthday party, and it was salty and dehydrated!! . Not worth !!
Atmosphere: 3
Food: 1
Service: 3
Recommended dishes: Breadsticks, Veggie Lover's Pizza
Rude, poor customer service!!
Atmosphere: 3
Food: 3
Service: 1
Have ordered at this location multiple times, food is great, but just had a terrible experience. There was only one older guy working at around 11:30 who honestly has such a displeasing attitude. He was did not show any kindness or understanding when we mentioned we might have gotten the wrong order. When we said we would order again, he got annoyed saying he had to close soon (there was thirty minutes left). We went to order again in the parking lot and he came out to ask if we were really going to order since he wanted to close early. He closed the shop around 11:40 and sat in his car even though the shop closes at 12. Truly have never seen this happen in any Pizza Hut and am severly disappointed! Please only hold a business/work in a franchise if you can handle working while providing an adequate, comfortable environment. You don’t have to be the world’s nicest person, but this guy really was so incredibly rude. I understand that people to through things, but the real world does not always take that into account. Will only order from the Dominos 0.3 miles away. We never have a bad experience there! Do better Pizza Hut!!!
Atmosphere: 1
Food: 3
Service: 1
I ordered the thin crust pizza and it was delivered timely, but the pizza itself was awful. Gooey crust, hardly any sauce and definitely not enough cheese. I don’t know what’s happened to this location, but it was awful!
Food: 1
Service: 4
I placed my order to the wrong address. When I realized it, I called the store but the driver had already gone out. They called the driver and gave him the new address.
The customer service was exceptional!!
Atmosphere: 5
Food: 5
Service: 5
July 14, 2024, 6:15 pm: Poor customer service at this location; I called and an associate answered, it was like talking to a rock. I called back to talk to the manager about an ordering issue, he was useless as well with zero customer service skills! No problem, MOD Pizza to the rescue, it’s more healthy anyway!
Service: 1
We have ordered Pizza with Cinnamon sticks. Both are terrible and Cinnamon sticks has hair in it. Very disappointed!!
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Rudest people except for one blond man with glasses. That man has always been kind and gone the extra mile. The bald manager and kid with long brown hair have been absolutely nothing but rude with attitude and yelling. Couldn't get service let alone with a smile or a sorry.
Horrible pizza. Paid for extra cheese but there’s barely any at all, cut unevenly and there’s a strange orange mystery topping I didn’t order. This is the last time I order from here.
Food: 1
Service: 1
It looks like almost close out store.
Atmosphere: 1
Food: 1
Service: 1
Food was barely sauced , didn’t have extra cheese.
Always great
Atmosphere: 5
Food: 5
Service: 5
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