Just left out of there. Tried to place an order and the man told me no, it’s going to take to long. However, a family came in behind me and they seated them. He never asked what I wanted or anything. It was 6:20 and they don’t close till 9:30. Could be cause I’m black, but I will never go back. No customer service. Didn’t even want to help me. I actually had to ask if I could place an order for him to tell me no
Update. They responded to this post and told me to email them. I did it right away and they haven’t responded yet. Been almost a week they just responded to pretend to care, but the don’t
Atmosphere: 1
Service: 1
Niladri Sannigrahi
I have actually never dined in here before, but my takeout food was never bad. The food would always be ready on time, and the food was absolutely amazing. I have ordered food there for years, eating over 100 times there - they are just that good!
Atmosphere: 5
Food: 5
Service: 5
Nicole Hymon
Our waiter was great there was no problems with his customer service but the FOOD! I ordered the steamed dumplings and they obviously were not homemade but they were hot they almost felt like they were sitting out for a very long time so there was no steam no nothing then I ordered the egg rolls well they had chicken in it so it was kind of like full of chicken and not like an egg roll Im use to but It was not flavorful, the red sauce they gave, not good. I believe there are so many other places to try that will be better. I'm glad I only ordered those items.
Atmosphere: 1
Food: 1
Service: 4
D Rice
I typically order the Thai fried rice with shrimp. It is always fresh and flavorful. I love their food.
Atmosphere: 5
Food: 5
Service: 5
Andrea Johnson
Delivery was inexpensive and timely, but I don’t think any of us would order from there again. Small portions, hardly any chicken, weird recipes. We’ve never had fried rice with pineapple. I’ve never had moo goo gai pan with large nearly uncooked green bell pepper. Poor presentation.
Atmosphere: 1
Food: 2
Service: 3
Jeffery H
Ordered delivery for 4 people and was told it would be thirty minutes. My wife had to call after 45 minutes to see where the delivery was at. Young lady said they had no record of our order and to call back in thirty minutes if the driver didn’t show up. Driver arrived 15 minutes later. My wife’s order was missing so we called back. The young lady put my wife on hold for twenty minutes and then hung up on her. I then called and spoke to the young lady who asked if I wanted a refund or the food delivered, I asked for a refund. She then put me on hold and came back and informed me they couldn’t do same day refunds but could give $20 in store credit. I didn’t want store credit and asked to speak to a manager and was informed they were not available but would call me back in 30 minutes. No call and no follow up. Terrible customer service and food that did show up was below average. Luckily there are enough other options in the area because we will not be going back here.
Food: 2
Morgan
Can’t speak for the rest of it but the orange chicken was basically just greasy fried chicken with pretty much no sauce at all. Doesn’t taste like orange chicken.
Atmosphere: 4
Food: 1
Service: 2
Nayeon Ramos
So I’m very confused because I got the Pad Thai but it tasted and looked more like a Pad See Ew… The sauce was not like Pad Thai at all… It was still good but I was really craving a Pad Thai and I’m pregnant right now so I was very disappointed🥲😭 Also the Crab Rangoon seemed like it only had cream cheese in it😅 It was also a bit over cooked…
Food: 2
Service: 5
Amyn Sharif
A very unique experience. Great selection of a variety of different styles of protein infused with Asian Culinary! Definitely going again next week with the family!
This place stands out amongst the casual Asian eateries in McKinney and surrounding areas. Owner Valentene takes great care of his customers and the food he serves. We have been coming here for years and continue to enjoy good quality food at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Benson O.I. Churchill
Great place, my daughter's favorite restaurant. Amazing staff!
Atmosphere: 5
Food: 5
Service: 5
Matt Robie
If you’re craving noodles. This is the place to go.
Atmosphere: 5
Food: 5
Service: 5
munna maddirala
Order Mongolian chicken for to-go. To our surprise more than 90% of the box filled with just onions. Never gonna visit this restaurant again. Further more tried calling the restaurant so many times before visiting and no one answers the call. Even when i went to restaurant no one cares to address customers for almost 10 minutes. While i was waiting they got so many calls which they don’t even bother or care to answer.
Atmosphere: 1
Food: 1
Service: 1
Kai Zhang
This place has buy 1 get 1 for free for their Hibachi Noodle but I only get 1 in my Ubereats order.
Becareful what you are ordering they are not honoring the promotion as advertised!
Just left out of there. Tried to place an order and the man told me no, it’s going to take to long. However, a family came in behind me and they seated them. He never asked what I wanted or anything. It was 6:20 and they don’t close till 9:30. Could be cause I’m black, but I will never go back. No customer service. Didn’t even want to help me. I actually had to ask if I could place an order for him to tell me no
Update. They responded to this post and told me to email them. I did it right away and they haven’t responded yet. Been almost a week they just responded to pretend to care, but the don’t
Atmosphere: 1
Service: 1
I have actually never dined in here before, but my takeout food was never bad. The food would always be ready on time, and the food was absolutely amazing. I have ordered food there for years, eating over 100 times there - they are just that good!
Atmosphere: 5
Food: 5
Service: 5
Our waiter was great there was no problems with his customer service but the FOOD! I ordered the steamed dumplings and they obviously were not homemade but they were hot they almost felt like they were sitting out for a very long time so there was no steam no nothing then I ordered the egg rolls well they had chicken in it so it was kind of like full of chicken and not like an egg roll Im use to but It was not flavorful, the red sauce they gave, not good. I believe there are so many other places to try that will be better. I'm glad I only ordered those items.
Atmosphere: 1
Food: 1
Service: 4
I typically order the Thai fried rice with shrimp. It is always fresh and flavorful. I love their food.
Atmosphere: 5
Food: 5
Service: 5
Delivery was inexpensive and timely, but I don’t think any of us would order from there again. Small portions, hardly any chicken, weird recipes. We’ve never had fried rice with pineapple. I’ve never had moo goo gai pan with large nearly uncooked green bell pepper. Poor presentation.
Atmosphere: 1
Food: 2
Service: 3
Ordered delivery for 4 people and was told it would be thirty minutes. My wife had to call after 45 minutes to see where the delivery was at. Young lady said they had no record of our order and to call back in thirty minutes if the driver didn’t show up. Driver arrived 15 minutes later. My wife’s order was missing so we called back. The young lady put my wife on hold for twenty minutes and then hung up on her. I then called and spoke to the young lady who asked if I wanted a refund or the food delivered, I asked for a refund. She then put me on hold and came back and informed me they couldn’t do same day refunds but could give $20 in store credit. I didn’t want store credit and asked to speak to a manager and was informed they were not available but would call me back in 30 minutes. No call and no follow up. Terrible customer service and food that did show up was below average. Luckily there are enough other options in the area because we will not be going back here.
Food: 2
Can’t speak for the rest of it but the orange chicken was basically just greasy fried chicken with pretty much no sauce at all. Doesn’t taste like orange chicken.
Atmosphere: 4
Food: 1
Service: 2
So I’m very confused because I got the Pad Thai but it tasted and looked more like a Pad See Ew… The sauce was not like Pad Thai at all… It was still good but I was really craving a Pad Thai and I’m pregnant right now so I was very disappointed🥲😭 Also the Crab Rangoon seemed like it only had cream cheese in it😅 It was also a bit over cooked…
Food: 2
Service: 5
A very unique experience. Great selection of a variety of different styles of protein infused with Asian Culinary! Definitely going again next week with the family!
Atmosphere: 5
Food: 5
Service: 5
Food quantity is less
I am not going here any more
I should have just not picked up my phone order.
I am going to pick up from Celina branch
Check the pic , half full
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place stands out amongst the casual Asian eateries in McKinney and surrounding areas. Owner Valentene takes great care of his customers and the food he serves. We have been coming here for years and continue to enjoy good quality food at a reasonable price.
Atmosphere: 5
Food: 5
Service: 5
Great place, my daughter's favorite restaurant. Amazing staff!
Atmosphere: 5
Food: 5
Service: 5
If you’re craving noodles. This is the place to go.
Atmosphere: 5
Food: 5
Service: 5
Order Mongolian chicken for to-go. To our surprise more than 90% of the box filled with just onions. Never gonna visit this restaurant again. Further more tried calling the restaurant so many times before visiting and no one answers the call. Even when i went to restaurant no one cares to address customers for almost 10 minutes. While i was waiting they got so many calls which they don’t even bother or care to answer.
Atmosphere: 1
Food: 1
Service: 1
This place has buy 1 get 1 for free for their Hibachi Noodle but I only get 1 in my Ubereats order.
Becareful what you are ordering they are not honoring the promotion as advertised!
Atmosphere: 1
Food: 1
Service: 1
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