This is my first Scooters experience and I’m blown away! Infinity better than Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Raymundo Patricio
Meh…
Atmosphere: 1
Food: 1
Service: 2
Samantha Neeld
Staff doesn't know how to mix drinks. Matcha was still thick with half an inch of powder at the bottom and my lattes mocha was hardly any better stirred. They also didn't seem to know what follow up questions to ask for the best customer experience.
Atmosphere: 1
Food: 1
Service: 1
Srini Amirapu
Visited on Sunday, May 18th around 10:30 AM. The experience was very disappointing. The male staff member at the counter was completely lacking in basic courtesy—no greeting, no “thank you,” not even eye contact. He turned his back on me without saying a word and only acknowledged me after several minutes. Additionally, no receipt was provided. This is unacceptable and reflects very poor customer service. I strongly urge the owner to properly train staff—this kind of behavior is hard to believe in a customer-facing business.
Atmosphere: 1
Food: 2
Service: 1
Jordan E
It's my favorite coffee spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Crunch, Maple Waffle
K
I went to this store at leat 50 times more. Before , quality is always good but recently drink flavor is not same quality. taste is disparity. I hope, taste is consistent.
Atmosphere: 5
Food: 4
Service: 4
Victoria S.
I preorderd on the app to save time. I was the ONLY customer there yet employee took so long to make 2 drinks. Keep in mind this is DRIVE THRU. She said "they" switched everything up inside. It was obvious she made my blended (ice) drink first becuase 10 minutes later once she gave it to me it was already melted. Then she stated they're out of the 2 cookies & substituted it with donut"s", I assumed she would give me 2 but she only gave me one which is not fair. 2 cookies is $2.25, 1 donut cup is $1. She should have given me 2 donut cups = $2, substitutions are suppose to be equivalent. My kids hated the stale tiny donuts. Plus all this made me late in picking up my other duaghter from school. Ridiculous all over. I recommend going to frisco location as they're much faster and knowledgeable than here, I only came here b/c it was 3 min. Closer to me but what's the point if drive thru is 10 min. Slower!
Atmosphere: 1
Food: 1
Service: 1
Lindsey Compton
Couldn't tell if it was open... no person in sight
This is by far my favorite coffee shop! Kennedy and her mom just make it perfect! They are the best! I hope they decide to keep scooters and not take it in the 380 eminent domain that is happening! It would be a shame!
Atmosphere: 5
Food: 5
Service: 5
Danielle Lico
Best of the best. I wish there was one closer to my house!
Atmosphere: 5
Food: 5
Service: 5
Erin Verdi
Super friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Waffle
Vijay Penamatsa
Me go-to coffee place. My weekend ritual is to get nice a medium brewed coffee at this location. The best coffee for me!
Love their cold brew.
Atmosphere: 5
Food: 5
Service: 5
Elijah rules i recommend the galaxy!
Atmosphere: 5
Food: 5
Service: 5
This is my first Scooters experience and I’m blown away! Infinity better than Starbucks.
Atmosphere: 5
Food: 5
Service: 5
Meh…
Atmosphere: 1
Food: 1
Service: 2
Staff doesn't know how to mix drinks. Matcha was still thick with half an inch of powder at the bottom and my lattes mocha was hardly any better stirred. They also didn't seem to know what follow up questions to ask for the best customer experience.
Atmosphere: 1
Food: 1
Service: 1
Visited on Sunday, May 18th around 10:30 AM. The experience was very disappointing. The male staff member at the counter was completely lacking in basic courtesy—no greeting, no “thank you,” not even eye contact. He turned his back on me without saying a word and only acknowledged me after several minutes. Additionally, no receipt was provided. This is unacceptable and reflects very poor customer service. I strongly urge the owner to properly train staff—this kind of behavior is hard to believe in a customer-facing business.
Atmosphere: 1
Food: 2
Service: 1
It's my favorite coffee spot
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Peanut Butter Crunch, Maple Waffle
I went to this store at leat 50 times more.
Before , quality is always good but recently drink flavor is not same quality.
taste is disparity. I hope, taste is consistent.
Atmosphere: 5
Food: 4
Service: 4
I preorderd on the app to save time. I was the ONLY customer there yet employee took so long to make 2 drinks. Keep in mind this is DRIVE THRU. She said "they" switched everything up inside. It was obvious she made my blended (ice) drink first becuase 10 minutes later once she gave it to me it was already melted. Then she stated they're out of the 2 cookies & substituted it with donut"s", I assumed she would give me 2 but she only gave me one which is not fair. 2 cookies is $2.25, 1 donut cup is $1. She should have given me 2 donut cups = $2, substitutions are suppose to be equivalent. My kids hated the stale tiny donuts. Plus all this made me late in picking up my other duaghter from school. Ridiculous all over. I recommend going to frisco location as they're much faster and knowledgeable than here, I only came here b/c it was 3 min. Closer to me but what's the point if drive thru is 10 min. Slower!
Atmosphere: 1
Food: 1
Service: 1
Couldn't tell if it was open... no person in sight
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Great service!
Atmosphere: 5
Food: 5
Service: 5
This is by far my favorite coffee shop! Kennedy and her mom just make it perfect! They are the best! I hope they decide to keep scooters and not take it in the 380 eminent domain that is happening! It would be a shame!
Atmosphere: 5
Food: 5
Service: 5
Best of the best. I wish there was one closer to my house!
Atmosphere: 5
Food: 5
Service: 5
Super friendly service!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Maple Waffle
Me go-to coffee place. My weekend ritual is to get nice a medium brewed coffee at this location. The best coffee for me!
Atmosphere: 5
Food: 5
Service: 5
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