Excellent waitstaff. Very professional and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Sauce, Salad, Lasagna
Rhett Dollins
The atmosphere rating could range from 3 to 5 depending on what kind of place you like. It's a neighborhood Italian place. You won't see any sommeliers, in fact it's BYOB. Pro-tip: if you forget, there's a WinCo right across the street and they sell wine. Sicily's has some corkscrews you can borrow.What you will find is staff that is largely composed of local high school students for the wait staff, and more experienced folks doing the actual cooking. That combination of well-made Italian-American classics and enthusiastic service from smiling young men and women makes this whole thing click. The management obviously makes it very clear that customer service is paramount, because you will get a lot of smiles and attentive service.The food is good, high quality American style Italian favorites - lasagna, pizza, spaghetti and meatballs, chicken Marsala/piccata/parmesean, and others in that vein. I'm always happy with the quality of the food and the price point is very reasonable.
Atmosphere: 4
Food: 4
Service: 5
Rachel Antol
Food was delicious, plentiful, and affordable. The bread rolls are giant and very soft and yummy. Customer service is top-notch at this family owned and ran restaurant, and they do a lot to support the community and especially the police.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Sauce, Marinara Sauce, Tortellini Alla Panna
Undoubtedly the worst experience we’ve had. The waitresses were great but the food and owner/manager was not even subpar. He was argumentative and did not care if you were you unhappy about the food at all. The wait time for the order was way out of normal wait times. When my order came out it was incorrect so I ordered a salad instead because I didn’t want to wait for the entree again. Everyone had completed their meal before the salad came out. The chicken in the salad was so tough I couldn’t eat it. The lettuce was good but very little of that. We wondered why there was more pickup orders than people dining and we know why now…service takes waaaaay to long. Will not try it for a second time if it were free.
Jennifer L
Perfect hole-in-the-wall place to eat Italian.
Atmosphere: 4
Food: 5
Service: 5
JD Harvey
The year was around 2016. When my friend had cancer and just got out of the hospital, after having part of her body amputated. She couldn't get out of bed after having a chunk of her body cut out and her 3 children were hungry. I called in an order to Sicily's McKinney TX. I had been at least 20+ times and had spoken with the owner in friendly passing. I went to get the food and explained the situation to the owner. I asked if he could donate the food or give a discount under the circumstances, which I did fully explain. "NOOOO!!!" then he stormed off. I paid for 100% the food and got the opportunity to be a blessing to someone in need. I'll NEVER set foot in this establishment after being responded to with such abrasiveness.UPDATE** A friend went in and asked him about that event. He knew nothing of it. Isn't that strange...... He then began giving food in front of said friend. Maybe he learned his lesson or maybe it's all part of the show.... Look good now because word got around. Pathetic!As for my friend that was fighting cancer. SHE BEAT IT!!!
Atmosphere: 1
Food: 1
Service: 1
Michael Altom
I have eaten here many times over the last 14 years. On this particular occasion I was dismayed. I tried to call in an order a few times but no answer. I assumed it was due to being a Friday night. When I arrived it did not seem so busy maybe less than half full. I placed an order to go and sat down across from cashier. I over heard them saying to go orders were very heavy, yet I never heard the phone ring once.I noticed a bag placed on pass thru and thought it might be my order. I observed wait staff chit chatting and being on phones. After several minutes I observed the lady who took my order look at the slips in front of her, she then turned to the pass thru and looked at the bag, sure enough it was mine. After sitting there I had to heat it back up. Somewhat disappointing though even reheating the food was ok.Seems like they need better leadership or guidance, might explain why the mMexican place behind them was packed .
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sauce
Ben Taylor
The year was 2016. When my friend had cancer and just got out of the hospital, after having part of her body amputated, I ordered food for her and her children from Sicily's. She couldn't get out of bed after having a chunk of her body cut out and her 3 children were hungry. I went to get the food and explained the situation to the owner. I asked if he could donate the food or give a discount under the circumstances, which I did fully explain. "NOOOO!!!" then he stormed off. I 100% paid for the food and got the opportunity to be a blessing to someone in need. I'll NEVER set foot in this establishment after being responded to with such abrasiveness. True colors shown through and not all of the self promotion of "feel good" community involvement and giving they like to portray to the public.
Ordered from Ubereats. Alfredo Pasta was possibly the worst I've ever had in my life. Tastes only like butter. Bread was hard & the Cannoli tasted like weak cream cheese in 3 day old bread. Cheesecake was OK but overpriced.
Food: 1
Phyllis Wiuff
Best pizza ever! Huge portions. BYOB! We love Sicilys. Family friendly and fantastic staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Sauce, Sicily's Salad, Salad, Meatball, Lasagna, Baked Ziti, Tortellini Alla Panna
Dev Hinojosa
Food portions are VERY large. Their pasta is amazing. My friends are obsessed with their salad. But the best thing of all...THEIR HOMEMADE RANCH ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Parm, Sauce, Salad
Bazis 98
Food and service is always great!
Atmosphere: 5
Food: 5
Service: 5
Amanda Robles
We love sicilys. The pizza is the closest to NY style we have found. When you take a slice the cheese oozes and the crust is crisp on the edges.. Yummy
Best damn tiramisu
Atmosphere: 5
Food: 5
Service: 5
Excellent waitstaff. Very professional and courteous.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pink Sauce, Salad, Lasagna
The atmosphere rating could range from 3 to 5 depending on what kind of place you like. It's a neighborhood Italian place. You won't see any sommeliers, in fact it's BYOB. Pro-tip: if you forget, there's a WinCo right across the street and they sell wine. Sicily's has some corkscrews you can borrow.What you will find is staff that is largely composed of local high school students for the wait staff, and more experienced folks doing the actual cooking. That combination of well-made Italian-American classics and enthusiastic service from smiling young men and women makes this whole thing click. The management obviously makes it very clear that customer service is paramount, because you will get a lot of smiles and attentive service.The food is good, high quality American style Italian favorites - lasagna, pizza, spaghetti and meatballs, chicken Marsala/piccata/parmesean, and others in that vein. I'm always happy with the quality of the food and the price point is very reasonable.
Atmosphere: 4
Food: 4
Service: 5
Food was delicious, plentiful, and affordable. The bread rolls are giant and very soft and yummy. Customer service is top-notch at this family owned and ran restaurant, and they do a lot to support the community and especially the police.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Sauce, Marinara Sauce, Tortellini Alla Panna
Great food, staff is great ?.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Pink Sauce, Lasagna
Undoubtedly the worst experience we’ve had. The waitresses were great but the food and owner/manager was not even subpar. He was argumentative and did not care if you were you unhappy about the food at all. The wait time for the order was way out of normal wait times. When my order came out it was incorrect so I ordered a salad instead because I didn’t want to wait for the entree again. Everyone had completed their meal before the salad came out. The chicken in the salad was so tough I couldn’t eat it. The lettuce was good but very little of that. We wondered why there was more pickup orders than people dining and we know why now…service takes waaaaay to long. Will not try it for a second time if it were free.
Perfect hole-in-the-wall place to eat Italian.
Atmosphere: 4
Food: 5
Service: 5
The year was around 2016. When my friend had cancer and just got out of the hospital, after having part of her body amputated. She couldn't get out of bed after having a chunk of her body cut out and her 3 children were hungry. I called in an order to Sicily's McKinney TX. I had been at least 20+ times and had spoken with the owner in friendly passing. I went to get the food and explained the situation to the owner. I asked if he could donate the food or give a discount under the circumstances, which I did fully explain. "NOOOO!!!" then he stormed off. I paid for 100% the food and got the opportunity to be a blessing to someone in need. I'll NEVER set foot in this establishment after being responded to with such abrasiveness.UPDATE** A friend went in and asked him about that event. He knew nothing of it. Isn't that strange...... He then began giving food in front of said friend. Maybe he learned his lesson or maybe it's all part of the show.... Look good now because word got around. Pathetic!As for my friend that was fighting cancer. SHE BEAT IT!!!
Atmosphere: 1
Food: 1
Service: 1
I have eaten here many times over the last 14 years. On this particular occasion I was dismayed. I tried to call in an order a few times but no answer. I assumed it was due to being a Friday night. When I arrived it did not seem so busy maybe less than half full. I placed an order to go and sat down across from cashier. I over heard them saying to go orders were very heavy, yet I never heard the phone ring once.I noticed a bag placed on pass thru and thought it might be my order. I observed wait staff chit chatting and being on phones. After several minutes I observed the lady who took my order look at the slips in front of her, she then turned to the pass thru and looked at the bag, sure enough it was mine. After sitting there I had to heat it back up. Somewhat disappointing though even reheating the food was ok.Seems like they need better leadership or guidance, might explain why the mMexican place behind them was packed .
Atmosphere: 3
Food: 4
Service: 2
Recommended dishes: Sauce
The year was 2016. When my friend had cancer and just got out of the hospital, after having part of her body amputated, I ordered food for her and her children from Sicily's. She couldn't get out of bed after having a chunk of her body cut out and her 3 children were hungry. I went to get the food and explained the situation to the owner. I asked if he could donate the food or give a discount under the circumstances, which I did fully explain. "NOOOO!!!" then he stormed off. I 100% paid for the food and got the opportunity to be a blessing to someone in need. I'll NEVER set foot in this establishment after being responded to with such abrasiveness. True colors shown through and not all of the self promotion of "feel good" community involvement and giving they like to portray to the public.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Ordered from Ubereats. Alfredo Pasta was possibly the worst I've ever had in my life. Tastes only like butter. Bread was hard & the Cannoli tasted like weak cream cheese in 3 day old bread. Cheesecake was OK but overpriced.
Food: 1
Best pizza ever! Huge portions. BYOB! We love Sicilys. Family friendly and fantastic staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Garlic Rolls, Sauce, Sicily's Salad, Salad, Meatball, Lasagna, Baked Ziti, Tortellini Alla Panna
Food portions are VERY large. Their pasta is amazing. My friends are obsessed with their salad. But the best thing of all...THEIR HOMEMADE RANCH ?
Atmosphere: 3
Food: 5
Service: 5
Recommended dishes: Chicken Parm, Sauce, Salad
Food and service is always great!
Atmosphere: 5
Food: 5
Service: 5
We love sicilys. The pizza is the closest to NY style we have found. When you take a slice the cheese oozes and the crust is crisp on the edges.. Yummy