The little girl who was working tonight(11/19) at 6pm was extremely rude. Placed an online order and requested ghost pepper bread. Got to the store and she said they were out, so she replaced it on her own WITHOUT consulting with the customer THEN gets mad and talks under her breath about the substituted bread is basically the same..She then goes on to say that they were out of a lot of the other items, so we then asked for a refund because our sandwich wasn’t going to be the way we like it.. I was told refunds cannot be done in store and has to be done online, which was a lie. So we called the store and asked if a manager was there and she asked “why” then stated “yall made me waste 4 sandwiches”. She also mentioned that THE ASSISTANT MANAGER THERE DIDNT KNOW HOW TO SUBMIT A REFUND EITHER..
Atmosphere: 1
Food: 1
Service: 1
sailendra sabbineni
They are not changing gloves. I ordered a vegi inch's. She just marked a bacon something & she don't even change gloves. & Also she is chowing some food. The day before I ordered food online when I opened the pack it all fell apart they don't even pack it properly
Service: 1
Shauminique Moore
I had the worst experience ever with subway! I order online and it didn’t have an option to toast my flatbread. So I asked politely if they could toast it. The lady who was there on night shift told me that I need to purchase an another sandwich and to call corporate. Very rudely! So asked if I could purchase the flatbread and she yelled out CALL CORPORATE! softly said N words always trying to get free food.
Spencer
When I went to this subway I was charged for two sandwiches when I only ordered one. I was told that the manager would be informed and a picture of my receipt was taken and sent to the manager on the phone. I was told that the money would show back up on my account within 24 hours. It did not. After 4 days of waiting I called back and asked since I wasn’t getting my money back could I atleast get the sandwich I was charged for. I was told that the employee who answered the phone “vaguely remembers” the situation but could not give me my money back or the sandwich I had paid for without the receipt that they had taken a picture of. I know it’s only like 10 dollars, but I didn’t get what I paid for. Also I wish I had a picture of how the sandwich I did receive looked, the entire thing was spilling out and was stuffed like a hotdog in a bun, like actually made sideways. Don’t go here. There’s plenty of other options.
Food: 1
Service: 1
Mehir Sheth
Horrible experience. Came here two times and both times horrible service. Ordered an hr ago and went to pick up and they said someone else picked it up (they gave it to someone else). Took forever to remake (30min). Older lady is quite rude, which i experienced twice.
Service: 1
Mellisa Ann
Had 2 footings made just now 10/19/24 at 1pm. Went to pay, had a coupon. Their scanner didn’t work to scan it. And she claimed there’s no way to enter the coupon without scanning it. Makes absolutely no sense, and something that needs to be addressed.
Atmosphere: 1
Food: 1
Service: 1
Sebastian Esquivel
Service was terrible. Put 2 small end pieces of tomato on my sandwich that didn't even cover half of the sandwich, then proceeded to drop part of the sandwich, which included said tomatoes, and didn't bother putting any again. Tossed my sandwich at me. Hadn't been to a subway in years, decided to give it another chance and with this experience I was reminded of why I don't bother going there anymore.
Atmosphere: 1
Food: 1
Service: 1
9milly kitty
this is not my nearest subway but i go out of my way to eat at this one. the staff is always courteous and the food is always good and fresh!
Atmosphere: 5
Food: 5
Service: 5
Amira Toloui
I opened my sandwich and this is what it looked like there was mayo alllllll over the bag. Back to never eating subway. The lady who made my sandwich seemed like she was in a hurry and was a bit aggressive with the staff.
Food: 1
Service: 1
Precious Herron
I have a Subway that is closer to my home but I came to this one because it is closer to my son's school. David is an amazing Sandwich artist and he is so friendly. He has so much patience and always makes the salad so good. Because of David I made this Subway the only Subway I go to. The service is so wonderful. I will continue to be a returning customer thanks to David. I really appreciate you!!
I came into this location at 10:30pm as it is the only Subway in the area that is open late, and was impressed by the friendliness of the staff & the quality of the food was good.
Even the cookies were still soft 30 mins before closing when other subways usually have stale cookies by this time.
Atmosphere: 5
Food: 5
Service: 5
Burri Sree Bharath
The screw up the orders I ordered 2 different items a sub and a flat bread They added one order selections to another and messed it up. Look for another store rather than here.
Atmosphere: 3
Food: 1
Service: 1
jose reinoza
I arrived a moment ago with 8 minutes to 11 at night and they did not want to attend to me because they are allowed to close earlier according to what the lady said!!!! What a lack of respect
Atmosphere: 1
Food: 1
Service: 1
Kha’Dijah Dortch
There was hair in my cookies. Totally recommend they wear hair nets
The little girl who was working tonight(11/19) at 6pm was extremely rude. Placed an online order and requested ghost pepper bread. Got to the store and she said they were out, so she replaced it on her own WITHOUT consulting with the customer THEN gets mad and talks under her breath about the substituted bread is basically the same..She then goes on to say that they were out of a lot of the other items, so we then asked for a refund because our sandwich wasn’t going to be the way we like it.. I was told refunds cannot be done in store and has to be done online, which was a lie. So we called the store and asked if a manager was there and she asked “why” then stated “yall made me waste 4 sandwiches”. She also mentioned that THE ASSISTANT MANAGER THERE DIDNT KNOW HOW TO SUBMIT A REFUND EITHER..
Atmosphere: 1
Food: 1
Service: 1
They are not changing gloves. I ordered a vegi inch's. She just marked a bacon something & she don't even change gloves. & Also she is chowing some food. The day before I ordered food online when I opened the pack it all fell apart they don't even pack it properly
Service: 1
I had the worst experience ever with subway! I order online and it didn’t have an option to toast my flatbread. So I asked politely if they could toast it. The lady who was there on night shift told me that I need to purchase an another sandwich and to call corporate. Very rudely! So asked if I could purchase the flatbread and she yelled out CALL CORPORATE! softly said N words always trying to get free food.
When I went to this subway I was charged for two sandwiches when I only ordered one. I was told that the manager would be informed and a picture of my receipt was taken and sent to the manager on the phone. I was told that the money would show back up on my account within 24 hours. It did not. After 4 days of waiting I called back and asked since I wasn’t getting my money back could I atleast get the sandwich I was charged for. I was told that the employee who answered the phone “vaguely remembers” the situation but could not give me my money back or the sandwich I had paid for without the receipt that they had taken a picture of. I know it’s only like 10 dollars, but I didn’t get what I paid for. Also I wish I had a picture of how the sandwich I did receive looked, the entire thing was spilling out and was stuffed like a hotdog in a bun, like actually made sideways. Don’t go here. There’s plenty of other options.
Food: 1
Service: 1
Horrible experience. Came here two times and both times horrible service. Ordered an hr ago and went to pick up and they said someone else picked it up (they gave it to someone else). Took forever to remake (30min). Older lady is quite rude, which i experienced twice.
Service: 1
Had 2 footings made just now 10/19/24 at 1pm. Went to pay, had a coupon. Their scanner didn’t work to scan it. And she claimed there’s no way to enter the coupon without scanning it. Makes absolutely no sense, and something that needs to be addressed.
Atmosphere: 1
Food: 1
Service: 1
Service was terrible. Put 2 small end pieces of tomato on my sandwich that didn't even cover half of the sandwich, then proceeded to drop part of the sandwich, which included said tomatoes, and didn't bother putting any again. Tossed my sandwich at me. Hadn't been to a subway in years, decided to give it another chance and with this experience I was reminded of why I don't bother going there anymore.
Atmosphere: 1
Food: 1
Service: 1
this is not my nearest subway but i go out of my way to eat at this one. the staff is always courteous and the food is always good and fresh!
Atmosphere: 5
Food: 5
Service: 5
I opened my sandwich and this is what it looked like there was mayo alllllll over the bag. Back to never eating subway. The lady who made my sandwich seemed like she was in a hurry and was a bit aggressive with the staff.
Food: 1
Service: 1
I have a Subway that is closer to my home but I came to this one because it is closer to my son's school. David is an amazing Sandwich artist and he is so friendly. He has so much patience and always makes the salad so good. Because of David I made this Subway the only Subway I go to. The service is so wonderful. I will continue to be a returning customer thanks to David. I really appreciate you!!
Recommended dishes: Wrap
Restaurantji Recommends
Good food
Atmosphere: 4
Food: 5
Service: 5
I came into this location at 10:30pm as it is the only Subway in the area that is open late, and was impressed by the friendliness of the staff & the quality of the food was good.
Even the cookies were still soft 30 mins before closing when other subways usually have stale cookies by this time.
Atmosphere: 5
Food: 5
Service: 5
The screw up the orders
I ordered 2 different items a sub and a flat bread
They added one order selections to another and messed it up.
Look for another store rather than here.
Atmosphere: 3
Food: 1
Service: 1
I arrived a moment ago with 8 minutes to 11 at night and they did not want to attend to me because they are allowed to close earlier according to what the lady said!!!! What a lack of respect
Atmosphere: 1
Food: 1
Service: 1
There was hair in my cookies. Totally recommend they wear hair nets
Atmosphere: 5
Food: 5
Service: 5
Loading...