Tropical Smoothie Cafe

Prices are outrageous. $40 for 2 entrees and 2 smoothies

Very slow working

Atmosphere: 1

Food: 1

Service: 1

mango mansoon smoothie is great!

Atmosphere: 5

Food: 5

Service: 5

I was not feeling well yesterday so I placed a curbside order. Samantha had my order ready and walked to my car before I even opened my app to say I was ready. The product was good, that and the service will be the reason I come back. She was kind, courteous, greeted me with a friendly smile and had my order ready. God is great.

Service: 5

The smoothies are delicious and the employees are always helpful.

Atmosphere: 5

Food: 5

Service: 5

Man, talking bout horrible customer service. Listen I get your there to do a job but idk that was a weird experience. When my order was done instead of handing it to me they placed it in the cubby. Good thing I could tell the bad attitudes meant I wasn't getting good customer service.

Atmosphere: 1

Food: 5

Service: 1

I really loved their acai bowl!!

Atmosphere: 5

Food: 5

Service: 5

Samatha the new General manager at tropical smoothie cafe is so sweet! Her personality is the best & our smoothies were great! thank you

Atmosphere: 5

Food: 5

Service: 5

Sweet cashier we went for the smoothies, Mango and dragon fruit ones both were delicious! 😋 had there food before and can say was fabulous! Sorry no pictures just was focused on drinking them so I’d apologize but can’t both were delicious

Atmosphere: 5

Food: 5

Service: 5

Ordered online for curbside pickup and by the time I got to the location the app looked as if I had already picked up so I had to go inside. I wake up my toddler to take them inside. I was never greeted and wasn’t made to feel as if my presence or business was welcomed. I go to the Frisco and Allen locations often and the vibes are definitely different.

I always receive the best service when I go to this location, but today was so unexpected I have to share. I was working this morning and I ordered here through Door Dash and the Dasher had forgotten the order, well the Manager from this location went out of his way to come and drop off the order.I wish I had gotten his name, but Thank you so much for your hospitality and kindness, it was very refreshing.Highly recommend this location!

Update: Came in for a delivery pickup. Listened as the manager told an employee that he knows it called for 6 scoops of pineapple but just put four. Just put less. So their actually intentionally making the smoothies wrong trying to scam people.

2nd visit: Accidentally came to this same location again. This time I got all ice and a scoop of pineapple and powder. Asked about a refund for the improperly made smoothie trying to return the smoothie. There's literally no flavor in it just ice. Was refused the refund. So this location is basically just scamming people and denying refunds after servicing ice or pineapple water.

First visit: Literally watered down improperly made smothies. Ordered a mango magic smoothie. Got a watered down smoothie. Asked for a remake due to it being watered down. Watched as they remade it. The girl put a little brown powder in the mixer and a tiny scoop of pineapple. Two scoops of ice and a bunch of water out of a water dispenser of some sort. The smoothie was supposed to only have only yogurt, mango and pineapple. This is most definitely not what I ordered. When I asked the girl if she had literally just put water in it she said yes all of them have water. Since when at what other location? I don't want your sink water. Had to go to another location to reorder my smoothies. Was told they watched the camera and it was made right and since you left with two smoothies it must've been good enough.☹️

If every other location can get it right and you're the only location that can't then you're doing it wrong and are too ignorant to pay attention to how you're supposed to make the smoothie or their purposely scamming trying to save money not putting everything in on purpose.

Amazing place! The employees are always so nice and my order always comes out perfect!

I love tropical smoothie Cafe and this location was very clean & nice.

I occasionally stop here to grab a smoothie and a breakfast flatbread.

I order in advance on doordash and pickup is always smooth. I get the Cali breakfast flatbread which I enjoy. Location is clean and staff is always polite and helpful.