As a restaurant manager, Iāll make sure know I meet or come in contact with will ever go.. The staff and Mgmt are more trouble than itās worth, youāre NOT missing out on anything.. if u wanna check out the menu, try University in McKinney or Preston rd Frisco.. itās worth the drive for customer service and a great experience.. Trust Me.. maybe things will change when I get hold of someone in Corporate.. Make sure they know who is buying their name and reputation.. and what they are doing to it.. Sad Store..
Atmosphere: 1
Food: 2
Service: 1
Prakruthi Pramod
Here is why I am giving this place 1 star:
I went to this location recently for the first time try it out. I ordered a Mango Magic smoothie. Service was great, quick, drink tasted alright. Not great but not bad. The total came to $7.35. I chose not to tip. Why? I did not dine in, and a smoothie takes about two minutes to make. I stand there and wait for my order. Thereās no āserviceā or walking from table to table going on. When I did not tip and paid with my card, a message saying āBAD TIPā came up. Well, guess what? I am a student who works very hard for her money. Also, this wasnāt a dine-in restaurant where a waiter served me. Neither was it a delivery someone dropped off at my door. As a customer, I am your asset, not your liability. Trying to guilt trip your customers is not cool. I will never be visiting this Tropical Smoothie Cafe again.
Atmosphere: 5
Food: 3
Service: 5
Rachel Cahill
Great place with lots of options and really surprised to see all of the non smoothie options for sandwiches wraps and more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green Smoothie, Buffalo Chicken
This will be my favorite location. The customer service was amazing.
Atmosphere: 5
Food: 5
Service: 5
Staff was unprofessional. The marketing of the products was suspect. I do not recommend this branch due to the new management.
Atmosphere: 1
Food: 1
Service: 1
very clean and makes delicious smoothies
Atmosphere: 5
Food: 5
Service: 5
Thank you Sai for the great service!
Atmosphere: 5
Food: 5
Service: 5
Not here. Restaurant is closed
Great people and the surface was awsome
Atmosphere: 5
Food: 5
Service: 5
Fast service and customizable smoothies! Love going here.
Atmosphere: 5
Food: 5
Service: 5
Food is healthy and tastes sooo good! Service is super fast and friendly, they go the extra mile! š
Atmosphere: 5
Food: 5
Service: 5
Finally tried this place and keep going back for more!
Atmosphere: 5
Food: 5
Service: 5
Building is for Lease GREAT Location
Restaurantji Recommends
Exceptional service
Exceptional service
As a restaurant manager, Iāll make sure know I meet or come in contact with will ever go.. The staff and Mgmt are more trouble than itās worth, youāre NOT missing out on anything.. if u wanna check out the menu, try University in McKinney or Preston rd Frisco.. itās worth the drive for customer service and a great experience..
Trust Me.. maybe things will change when I get hold of someone in Corporate.. Make sure they know who is buying their name and reputation.. and what they are doing to it.. Sad Store..
Atmosphere: 1
Food: 2
Service: 1
Here is why I am giving this place 1 star:
I went to this location recently for the first time try it out. I ordered a Mango Magic smoothie. Service was great, quick, drink tasted alright. Not great but not bad. The total came to $7.35. I chose not to tip. Why? I did not dine in, and a smoothie takes about two minutes to make. I stand there and wait for my order. Thereās no āserviceā or walking from table to table going on. When I did not tip and paid with my card, a message saying āBAD TIPā came up. Well, guess what? I am a student who works very hard for her money. Also, this wasnāt a dine-in restaurant where a waiter served me. Neither was it a delivery someone dropped off at my door. As a customer, I am your asset, not your liability. Trying to guilt trip your customers is not cool. I will never be visiting this Tropical Smoothie Cafe again.
Atmosphere: 5
Food: 3
Service: 5
Great place with lots of options and really surprised to see all of the non smoothie options for sandwiches wraps and more
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Island Green Smoothie, Buffalo Chicken
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