Taco Bell
2641 Sam Rayburn Hwy, Melissa
(469) 591-1667
Recent Reviews
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Add coupon for free medium drink but they give me a small that wasn’t even full instead, didn’t get the opportunity to correct the order because they just shut the door on my face. The employees are the laziest I’ve seen here.
Atmosphere: 1
Food: 3
Service: 1
Thought I was missing an item so I circled back to check. They let me know I was crazy but were so nice about it. They started preparing of what I thought I was missing as I was coming to the window so once I pulled up they insisted I could have them. It all came out great and I really appreciated the courtesy and the free food! Thank yall!
Food: 5
Service: 5
I rarely leave reviews for fast food chains, but the service and professionalism I received tonight from their staff was above and beyond my expectations. My husband picked up our online order through the drive through. When he got home we realized my food was missing. I’m pregnant and have been craving this food all day. So I called and let them know we had two items out of twelve that were missing. Immediately the gentleman who answered said to have my husband come back and he would have the entire order remade so that all of our food was hot and we could eat together. I genuinely was overwhelmed by his kindness as all I expected was the few missing items that were missing but I felt that it was so thoughtful to remake everything keeping in mind that the rest of the food would get cold in the meantime. We love this location and their staff!
Atmosphere: 5
Food: 5
Service: 5
Walked up to the counter to order, they told me to use the kiosk. Kiosk asked for an app that I don't have. What a joke. I walked out.
Atmosphere: 1
Service: 1
The people were friendly, but... When I got home. I discoved the quesdilla was missing. Also I had ordered a Supreme taco, which they added the sour cream, but did not put the tomatoes on it. The food quality for the items I did receive was on par for a Taco bell, can't complain there. I do however, highely reccomend, if you get take away, triple check your order to make sure you got everything and that it was made correctly.
Waiting 45 minutes for your food is not okay. We went here so we could quickly get our food. At this rate, we could have gone to a sit down place.
Atmosphere: 1
Food: 1
Service: 1
Got soft potato taco and chicken flat bread melt with one potato and one piece of chicken each not sure what to do with these… to top things off found Beef in my soft potato taco .
Just avoid coming to this store as staff is extremely rude. They don’t understand basic things don’t have basic common sense.
Service: 1
Make sure you ALWAYS check your orders before driving away. 90% of the time the order is wrong.
Atmosphere: 1
Food: 1
Service: 1
This had to be the worst food there is. Thank you for reminding me why I don't go to taco bell. Broken taco. Soggy bottom. Crispy top. Shell was not fresh. Meet fell through the bottom. Want a mess. Ordering from kiosk was stupid and difficult. The fries were cold and aweful. What a waste of money and time.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
If I could give it a 0 star I would. Took 45 minutes for 3 cars to go through the drive through. Got my very very simple order wrong, the girl working the windows was extremely rude, didn't catch a name, she wasn't wearing a name badge. Seemed to be nobody working at all, where's the manager? Where's the workers? Could not have been a worst experience. I couldn't even turn around to leave prior to ordering because the drive through is too narrow.
Atmosphere: 1
Food: 1
Service: 1
You know what I love? Getting charged $1.20 extra for sour cream and not getting any sour cream. It's the best. Especially when it's not busy and I only order 5 items. They're literally the worst. Never going back again.
Atmosphere: 1
Food: 1
Service: 1
The food is absolutely terrible I ordered on my app and still had to wait like 15 min, I never had taco bell before so I wanted to see what they had I got the fan favorite burrito and fries it was terrible I'm not a picky eater and I usually eat it even if it's not that good but this was too bad for even me
Atmosphere: 1
Food: 1
Service: 2
Terrible
Beautiful place inside and out! Clean dining space, modern look and basic decorations very friendly and helpful staff. Cool and calm vibes
Atmosphere: 3
Food: 5
Service: 3
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