For a chik fil a, they take forever to bring out your order. (Mercedes location)
Marco Z
Great service and food
Atmosphere: 5
Food: 5
Service: 5
Drew Anciso
workers forgot about my order in the Drive-Thru when they remembered about my order which was only for two drinks. They got them wrong and say that they can only give me a new drink if I came into the store. Not issue a refund for the incorrect order. Meanwhile, I'm already back on the expressway. Never going back again
Atmosphere: 1
Food: 1
Service: 1
StrippinFlys_SouthTx
Cashier couldn't count 64 cents in change
Atmosphere: 2
Food: 4
Service: 1
Rafy Cruz
Very clean and fast service
Atmosphere: 5
Food: 5
Service: 5
stacia parker
I don’t leave bad reviews very often but I had to go back through the drive thru 3 times to get my ketchup! And the girls working had attitude
Atmosphere: 2
Food: 3
Service: 1
X G
Forgot how bad this location is since we moved a while back. When we come down, we usually drive to Harlingen, which never disappoints. Mercedes location always gets orders wrong, cold food, horrible sunjoy mix, and for some reason, small fillets. Person taking order got it all correct, however, people that get orders together did not. Never had issues in Harlingen, Portland, McAllen, or any other location. Nice and friendly service though. But damn, management has to step up training, logistics, and random quality checks.
Food: 1
Service: 3
Npc Civilian
They gave me burnt fries about a year ago
Food: 1
Joe Garza
Chick-fil-A is Chick-fil-A bby!!💦
Atmosphere: 5
Food: 5
Service: 5
Esmeralda Delacruz
SLOWEST Chick-fil-A in the valley! No point in ordering ahead if you still have to wait forever to get your food here.
Food was way overcooked. Nuggets were so burnt. Chicken had a weird flavor. I don’t think they’ve changed the oil in a while. I walked the entire restaurant looking for a place to sit and i am not exaggerating when i say that every single table was dirty. Food crumbs everywhere and sauce stains on tables. Had to go tell them to clean a table for me and the girl was very polite but complained about having to do all the cleaning because her coworker refused to do it. My concern is that if the restaurant is that dirty in the dine-in area, then I’m convinced the cooking station must be equally dirty or worse. The crew seems really young and inexperienced. Really bad management overall. Needless to say, will not be eating there again.
Atmosphere: 2
Food: 1
Service: 1
Justin Ortiz
I came yesterday and the lady Keren was super helpful in my order and the food was the fresh and delicious, I've never had such a flawless experience out of all the chic fil a's I have visited. Nothing less of a remarkable experience and I will be coming again!
Atmosphere: 5
Food: 5
Service: 5
Daniela Michelle Hatzold
All my order was cold and there was no line.
Atmosphere: 1
Food: 1
Service: 1
MIchele Coronado
fast fresh and just overall great
Atmosphere: 5
Food: 5
Service: 5
Juan Garcia
Friendly employees fast service clean I give this place 👍👍👍👍👍
For a chik fil a, they take forever to bring out your order. (Mercedes location)
Great service and food
Atmosphere: 5
Food: 5
Service: 5
workers forgot about my order in the Drive-Thru when they remembered about my order which was only for two drinks. They got them wrong and say that they can only give me a new drink if I came into the store. Not issue a refund for the incorrect order. Meanwhile, I'm already back on the expressway. Never going back again
Atmosphere: 1
Food: 1
Service: 1
Cashier couldn't count 64 cents in change
Atmosphere: 2
Food: 4
Service: 1
Very clean and fast service
Atmosphere: 5
Food: 5
Service: 5
I don’t leave bad reviews very often but I had to go back through the drive thru 3 times to get my ketchup! And the girls working had attitude
Atmosphere: 2
Food: 3
Service: 1
Forgot how bad this location is since we moved a while back. When we come down, we usually drive to Harlingen, which never disappoints. Mercedes location always gets orders wrong, cold food, horrible sunjoy mix, and for some reason, small fillets. Person taking order got it all correct, however, people that get orders together did not. Never had issues in Harlingen, Portland, McAllen, or any other location. Nice and friendly service though. But damn, management has to step up training, logistics, and random quality checks.
Food: 1
Service: 3
They gave me burnt fries about a year ago
Food: 1
Chick-fil-A is Chick-fil-A bby!!💦
Atmosphere: 5
Food: 5
Service: 5
SLOWEST Chick-fil-A in the valley! No point in ordering ahead if you still have to wait forever to get your food here.
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Food was way overcooked. Nuggets were so burnt. Chicken had a weird flavor. I don’t think they’ve changed the oil in a while. I walked the entire restaurant looking for a place to sit and i am not exaggerating when i say that every single table was dirty. Food crumbs everywhere and sauce stains on tables. Had to go tell them to clean a table for me and the girl was very polite but complained about having to do all the cleaning because her coworker refused to do it. My concern is that if the restaurant is that dirty in the dine-in area, then I’m convinced the cooking station must be equally dirty or worse. The crew seems really young and inexperienced. Really bad management overall. Needless to say, will not be eating there again.
Atmosphere: 2
Food: 1
Service: 1
I came yesterday and the lady Keren was super helpful in my order and the food was the fresh and delicious, I've never had such a flawless experience out of all the chic fil a's I have visited. Nothing less of a remarkable experience and I will be coming again!
Atmosphere: 5
Food: 5
Service: 5
All my order was cold and there was no line.
Atmosphere: 1
Food: 1
Service: 1
fast fresh and just overall great
Atmosphere: 5
Food: 5
Service: 5
Friendly employees fast service clean I give this place 👍👍👍👍👍
Atmosphere: 5
Food: 5
Service: 5
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