Chick-fil-A
3054 Town East Mall, Mesquite
(972) 686-0091
Recent Reviews
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Big shout out to Nicolas & Cody and all the staff for coming through in crunch time and pulling the rabbit out of the hat and filling a big order for our event. We have been enjoying this location on Towne East for 20 plus years and they always provide the best of service.
Atmosphere: 5
Food: 5
Service: 5
Good food. .
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Cobb Salad, Spicy Chicken Sandwich, Mac \u0026 Cheese, Chick-Fil-A Waffle Potato Fries
love it
Atmosphere: 5
Food: 5
Service: 5
Trying to be super mom and the team here ended up being the superheroes. They even had a table quickly cleaned off for my kids and I.
Atmosphere: 5
Food: 5
Service: 5
Always great service & great food. Thank you Matt for the best experience!
Atmosphere: 5
Food: 5
Service: 5
Thank you Matt!!
Excellent service!!! š¦
Atmosphere: 5
Food: 5
Service: 5
This Chick-Fil-A location is a little slow as other people may mention, however these workers are CONSTANTLY busy during mall hours and, from experience, I know that can be very stressful. Every time I come here they really get through that line fast and almost always do great when it comes to food quality and service. I recently came here on 08/05/25 and I would just like to say that Jerry Bell is very pleasant to talk to. He is one of the best cashiers in fast food I've ever met being very polite, knowledgeable, and welcoming. I believe he deserves a raise and at the very least more respect. Great job guys!
Atmosphere: 4
Food: 4
Service: 5
Takes forever, even when I order on app. Will say food is ready still waiting over 5 mins after.
I would definitely ask your young teens and young adults about how the owner treats them. Last week, I went to get lunch and witnessed Sam, the owner, harshly disciplining a young adult in front of everyone. I believe this is not appropriate, considering Chick-fil-A has very high standards for being a kind company.
Atmosphere: 1
Food: 1
Service: 1
Left out my sauces so now I have to eat this dry ah chicken with no sauce
Atmosphere: 2
Food: 1
Service: 1
Restaurantji Recommends
Asked the same question aboutmy ordet 5 times. Had to ask for a refund after not getting my order for a while
Atmosphere: 1
Service: 1
Absolutely outstanding! Matt is a fantastic manager. He walks around and greets people. Food is fresh and warm. Line moves fast. Area is clean. Associates very courteous!
Atmosphere: 5
Food: 5
Service: 5
Three individuals at the front station and not one of them acknowledged us. Very difficult to get waited on. Waiter walked past us a half dozen times and finally said he didnāt see us.
Atmosphere: 2
Food: 3
Service: 1
Busy, but really quick and easy. We ordered and within 4 minutes got our food and got out of that mall. It was crazy busy. The mall was terrible, but the chikfila was great
Atmosphere: 5
Food: 5
Service: 5
I stopped at this location with my daughter around dinner time, and Iāve never had to leave before finishing our food due to the disrespect and inappropriate behavior I witnessed. We were in the middle of our dinner when we saw two of their employees I believe by the name Karen and Brianna (from their name tags) being extremely disrespectful and aggressive towards another girl. It was an extremely uncomfortable situation to witness. Itās the complete opposite behavior that we would expect from a āChick-fil-A employeeā. Itās extremely unfortunate to see young girls like this put bad fame on such a good franchise.
Atmosphere: 1
Food: 3
Service: 1
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