Cracker Barrel Old Country Store

Really good service The food was great in the employees were polite

I ordered food to go online. The estimated time was 7:42. I arrived a few minutes early and the food wasn't ready. No big deal. The worker went back to check around 745 and he said its not ready, but I saw the ticket. Which tells me the food wasn't put in until after I arrived. The restaurant is slow because it is a rainy Wednesday evening. My food wasn't ready until 17 minutes after the time set when I placed the order. I ordered 3 meals.
Almost every time I order online from this location there is an issue.

Atmosphere: 2

Food: 3

Service: 2

Perfect place!

Atmosphere: 5

Food: 5

Service: 5

Just ok. Always the same. Just ok food, staff is pleasant, service is ok

Atmosphere: 4

Food: 3

Service: 3

Had been craving Chicken Fried Chicken so had to come here, it's the best!! When my plate came out I was heartbroken, it was overcooked. Our waitress however could tell everything wasn't alright. I'm not one to complain but I guess she noticed my disappointment. It was burnt & no amount of gravy could help it!! She immediately apologized & took my plate! I was not sure how long this would take. Anyway in no time at all she was back with a new plate plus an extra side dish because my order had gone so wrong!! I'm horrible with names so I can't thank her personally but everyone here is always super nice but this girl went over & above!!

Atmosphere: 5

Food: 5

Service: 5

The food was good we didn't get our hashbrowns had to wait a long time for our toast waitress needs more training

Atmosphere: 4

Food: 4

Service: 1

I haven't been to a cracker barrel for over a decade. I don't like being negative but the food was horrific. My grits were soupy, my country ham was thin and fatty, the biscuits tasted like preservatives, paid 1.50 for tasteless cheese added to my bland eggs. Honestly the best things we had was the appetizer that came out with our food and the espresso drink. The staff was lovely and the store was beautiful. The issue is only with the lack of quality with the food.

Atmosphere: 3

Food: 1

Service: 5

The egg was kinda raw in pancakes a little hard 🙁. But the waitress give us a good service.

Atmosphere: 4

Food: 2

Service: 4

Food was absolutely great. Seems that food quality has gone up a bit since they put that new look out to rest.

Atmosphere: 4

Food: 5

Service: 4

It was busy- but that didn’t stop our server, Rome, from giving us top tier customer service and our order coming out just right! Can’t beat that. 🙌

Atmosphere: 5

Food: 5

Service: 5

Always good, and always leave with a full belly for a reasonable price.

Atmosphere: 5

Food: 5

Service: 5

Call ahead seating

Atmosphere: 3

Food: 4

Service: 4

Great place for good food
.

Atmosphere: 5

Food: 5

Service: 5

We were seated promptly. Unfortunately, we waited for 15 min and no one had come to at take our drink order. The place was not overly busy. So, we got up and left. On our way out we did tell management the situation. The gentleman offered to get us someone right away. But we had already decided to leave. We might try again later on, but for now we will eat elsewhere.

Service: 1

They have really great home made food

Atmosphere: 5

Food: 5

Service: 5