This was one of the worst customer service experiences I’ve ever had. I placed an order at 6:41 PM from the Mesquite Galloway location and accidentally selected carry-out instead of delivery. I called right away to fix it—and not only did they try to charge me TWO more times instead of just updating the order, but I was also hung up on SIX times.
That’s right—six separate calls, each one ending with them either hanging up or brushing me off with blatant attitude. They claimed they were “too busy to cancel” the order, which is completely unacceptable. That’s not a policy—it’s just laziness and bad service.
I wasted over 20 minutes dealing with rude, dismissive staff who clearly didn’t care about resolving a simple issue. This location has no respect for customers or their time, and trying to charge me multiple times on top of that? Absolutely shady behavior.
I want management to see this and address it. This place needs serious retraining—or a reality check.
Atmosphere: 1
Food: 1
Service: 1
J Money
QUICK SERVICE HANDS DOWN .
Paul Hobbs
Always get me pizza hot, correct and earlier then the time they say it will be delivered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
Mr. Celis
They're awesome. Great crew. Highly recommend. Update: Good people, food was subpar. 2nd update: Great food, great service
Atmosphere: 4
Food: 4
Service: 4
Fire
Domino's is amazing and we anyways have great service and food here.
Atmosphere: 5
Food: 5
Service: 5
Andrea Partlow
Excellent pizza and they get it right every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza Special
Cindy Granger
Food was okay always like warm when I get it.
Atmosphere: 5
Food: 4
Service: 5
Cindy Granger- Jennings
Food was okay always like warm when I get it.
Atmosphere: 5
Food: 4
Service: 5
Cristobal Garcia
Thank you Jon for your kindness in delivering an exceptional tasting pizza.
Food: 5
Service: 5
Diana Mendo
I love this location so much, pizzas always come out just like I ordered, and the young gentleman up front today was so nice
This location seems to be having problems on cutting the pizza. This isn’t the first time I get a pizza and the cuts didn’t made it all the way through. Do better.
Atmosphere: 1
Food: 1
Service: 1
True World
Ordered carry out and when I arrived the app said it was ready and still had to wait 5 more minutes. When I get home the pasta was cold and bland I couldn’t eat it at all. The marble brownie cookie was ok but really greasy and the pizza was great. Overall choose a different location save yourself the hassle.
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
Merelyn Gonzalez
This service is terrible, I do not recommend it. I ordered an order and they turned out badly. It seemed to me that they had already delivered it to me and nothing arrived. They have to return my money to my card. Hopefully, they will return it to me. They say it will take up to 5 days and hopefully And yes, they don't speak Spanish, only English.
Christian Hernandez
Excellent ! If you want your food incomplete and poorly done, this is the perfect place ?
Food: 1
karla applewhite
I Would Like To Thank The Manger Frank For Handling The Issue That We Had Yesterday With Our Pizza So Well. Very Humble Guy With GREAT Customer Service That Will Definitely Keep Bringing Us Back!
This was one of the worst customer service experiences I’ve ever had. I placed an order at 6:41 PM from the Mesquite Galloway location and accidentally selected carry-out instead of delivery. I called right away to fix it—and not only did they try to charge me TWO more times instead of just updating the order, but I was also hung up on SIX times.
That’s right—six separate calls, each one ending with them either hanging up or brushing me off with blatant attitude. They claimed they were “too busy to cancel” the order, which is completely unacceptable. That’s not a policy—it’s just laziness and bad service.
I wasted over 20 minutes dealing with rude, dismissive staff who clearly didn’t care about resolving a simple issue. This location has no respect for customers or their time, and trying to charge me multiple times on top of that? Absolutely shady behavior.
I want management to see this and address it. This place needs serious retraining—or a reality check.
Atmosphere: 1
Food: 1
Service: 1
QUICK SERVICE HANDS DOWN .
Always get me pizza hot, correct and earlier then the time they say it will be delivered
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pepperoni Pizza
They're awesome. Great crew. Highly recommend.
Update:
Good people, food was subpar.
2nd update:
Great food, great service
Atmosphere: 4
Food: 4
Service: 4
Domino's is amazing and we anyways have great service and food here.
Atmosphere: 5
Food: 5
Service: 5
Excellent pizza and they get it right every time
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Large Pizza Special
Food was okay always like warm when I get it.
Atmosphere: 5
Food: 4
Service: 5
Food was okay always like warm when I get it.
Atmosphere: 5
Food: 4
Service: 5
Thank you Jon for your kindness in delivering an exceptional tasting pizza.
Food: 5
Service: 5
I love this location so much, pizzas always come out just like I ordered, and the young gentleman up front today was so nice
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
This location seems to be having problems on cutting the pizza. This isn’t the first time I get a pizza and the cuts didn’t made it all the way through. Do better.
Atmosphere: 1
Food: 1
Service: 1
Ordered carry out and when I arrived the app said it was ready and still had to wait 5 more minutes. When I get home the pasta was cold and bland I couldn’t eat it at all. The marble brownie cookie was ok but really greasy and the pizza was great. Overall choose a different location save yourself the hassle.
Food: 3
Service: 4
Recommended dishes: Pepperoni Pizza
This service is terrible, I do not recommend it. I ordered an order and they turned out badly. It seemed to me that they had already delivered it to me and nothing arrived. They have to return my money to my card. Hopefully, they will return it to me. They say it will take up to 5 days and hopefully And yes, they don't speak Spanish, only English.
Excellent ! If you want your food incomplete and poorly done, this is the perfect place ?
Food: 1
I Would Like To Thank The Manger Frank For Handling The Issue That We Had Yesterday With Our Pizza So Well. Very Humble Guy With GREAT Customer Service That Will Definitely Keep Bringing Us Back!
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