I don't know what just happened to this place. Both the mens and womens bathroom were out of soap, the paper towel dispencer doesn't work, the toilets were a mess. Panera needs to do better than this.
lou ease
Samantha the manager has no idea the value of a customer. She is going to find out.
Atmosphere: 1
Food: 1
Service: 1
alberto Castellanos
All very delicious and very friendly
Atmosphere: 4
Food: 5
Service: 5
Katie Cathryn
If I could rate this 0 stars I would, terrible customer service. Things that would take 5 seconds take 15 minutes. They tell you to heat your own food up with the available microwave below the coffee stand. Dirty dishes everywhere. Go to another
Atmosphere: 1
Food: 1
Service: 1
Briana Colocho
They didn’t got my order correctly first they forgot my drink then they gave me a cup soup instead of a bowl soup I ask for then I order a tomato basil sandwich blt and there’s no chicken in it terrible
Cloud 9
The only thing I could possibly add is please add the appropriate ingredients as stated on the menu. Toasted garden caprese sandwich didn’t have arugula and instead added iceberg lettuce. That kinda ruins the vibe of the sandwich. Also, every time I order French onion soup— there are no croutons and no cheese? Slightly sad because the menu items aren’t cheap
Food: 2
Service: 2
Luis Caro
Worse panera location... pastries are placed in the bag without the sleeve like other places. Coffee is always out... all that aside, the absolute worst is the attitude of the staff... will avoid this place... never again
Atmosphere: 2
Food: 3
Service: 1
Loranda johnston
I love the bakery items Customer service is not the best but the food is always good
Literally the slowest drive-thru ever. I ordered 2 items and sat in line for over 25 minutes. It's getting worse! You should probably pay people more to get more staffing.
Atmosphere: 1
Service: 1
Marie
Biggest Panera i’ve ever been to. Love the high ceilings, multple seating areas & big windows. But did NOT like the lackluster service. Employees seemed nice but lacking in welcome. Worse was the various empty beverage containers—iced coffee, hot water, syrup, coffee. It wasn’t even a busy time with only 3 other customers inside. Butter squares were already melty instead of cold.
The breads were hard & my sandwiches didn't have enough meat on them
Atmosphere: 2
Food: 1
Service: 1
Cesar Estrada
SLOWEST DRIVE THRU. Over 20 min just to pick up an online order. Ridiculous. Do better
Maria Sd
Order to go 54 dollars your food incomplete you return and as they give it to you you arrive home and pure bread is terrible service pay 54 dollars for pure bread first and last time
Food: 1
Service: 1
Jackie E.
Each time I go in there, I find a hair on my food, employees should wear hairnets.
I don't know what just happened to this place. Both the mens and womens bathroom were out of soap, the paper towel dispencer doesn't work, the toilets were a mess. Panera needs to do better than this.
Samantha the manager has no idea the value of a customer. She is going to find out.
Atmosphere: 1
Food: 1
Service: 1
All very delicious and very friendly
Atmosphere: 4
Food: 5
Service: 5
If I could rate this 0 stars I would, terrible customer service. Things that would take 5 seconds take 15 minutes. They tell you to heat your own food up with the available microwave below the coffee stand. Dirty dishes everywhere. Go to another
Atmosphere: 1
Food: 1
Service: 1
They didn’t got my order correctly first they forgot my drink then they gave me a cup soup instead of a bowl soup I ask for then I order a tomato basil sandwich blt and there’s no chicken in it terrible
The only thing I could possibly add is please add the appropriate ingredients as stated on the menu. Toasted garden caprese sandwich didn’t have arugula and instead added iceberg lettuce. That kinda ruins the vibe of the sandwich. Also, every time I order French onion soup— there are no croutons and no cheese? Slightly sad because the menu items aren’t cheap
Food: 2
Service: 2
Worse panera location... pastries are placed in the bag without the sleeve like other places. Coffee is always out... all that aside, the absolute worst is the attitude of the staff... will avoid this place... never again
Atmosphere: 2
Food: 3
Service: 1
I love the bakery items Customer service is not the best but the food is always good
Atmosphere: 4
Food: 4
Service: 2
Recommended dishes: Broccoli Cheddar Soup, Bacon Turkey Bravo
Literally the slowest drive-thru ever. I ordered 2 items and sat in line for over 25 minutes. It's getting worse! You should probably pay people more to get more staffing.
Atmosphere: 1
Service: 1
Biggest Panera i’ve ever been to. Love the high ceilings, multple seating areas & big windows. But did NOT like the lackluster service. Employees seemed nice but lacking in welcome. Worse was the various empty beverage containers—iced coffee, hot water, syrup, coffee. It wasn’t even a busy time with only 3 other customers inside. Butter squares were already melty instead of cold.
Atmosphere: 3
Food: 3
Service: 2
Restaurantji Recommends
Everything is excellent.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Pizza Y Sopa de Brócoli
The breads were hard
& my sandwiches didn't have enough meat on them
Atmosphere: 2
Food: 1
Service: 1
SLOWEST DRIVE THRU. Over 20 min just to pick up an online order. Ridiculous. Do better
Order to go 54 dollars your food incomplete you return and as they give it to you you arrive home and pure bread is terrible service pay 54 dollars for pure bread first and last time
Food: 1
Service: 1
Each time I go in there, I find a hair on my food, employees should wear hairnets.
Atmosphere: 3
Food: 2
Service: 4
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