Pizza Hut
701 E Cartwright Rd #109, Mesquite
(972) 329-1122
Recent Reviews
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I have been a customer of this location for approx a year. I am always super happy with the service and quality of the pizza. 110% awesome. Pizza is always done to spec and the friendly staff are quick, polite, and always have a smile. Especially today given their system was down, service was prompt, and the team was not frazzled. Will continue to get my pizza fix here. Thanks!!
Atmosphere: 5
Food: 5
Service: 5
good service
Atmosphere: 4
Food: 5
Service: 5
I ordered pizza from this location last week and although my order was completed at a reasonable time and the staff was kind when I picked up my order, the quality of the food was below average, and not worth the price that I paid for it. The dough was like cardboard, and the pepperoni didn't even seem to be cooked all the way. I rarely order pizza so to have that food experience was very disappointing. Since this was on my lunch break I was unable to go back for a refund. I also realize I should have opened the box to check the quality of the food prior to leaving the store. That one is on me. For the food quality I give this a 1 star.
Food: 2
Service: 3
I order a thin crust pizza tonight and it was overcooked & cold. I called & informed them & they stated they'd make another pizza & to bring it back. My husband took it back & they made a new one with fewer ingredients...less meat than I had originally paid for. It was mostly crust than anything & a few toppings! I won't be ordering from them anytime soon. I can make my own @ home better than theirs or go to one of their competitors.
Atmosphere: 1
Food: 1
Service: 1
Will come back.
Atmosphere: 5
Food: 5
Service: 5
Food was delicious
Atmosphere: 5
Food: 5
Service: 5
I have been ordering from this location for 4 years using delivery. I have never had a problem with receiving my order. I ordered on 10/14 just to not receive my order. I get a text stating someone else was handed my order. A door dasher to be exact and my order was never delivered. So I had to get in my car and drive to location. As I’m standing there it’s a door dasher waiting on my order. The lady at the counter Theresa was very sweet and nice. She had to tell the door dasher to cancel because I’m there to pick my order up. As I’m waiting another door dasher walks in and say she is there to pick up an order for me. That was the 3rd person. I was charge for delivery and I paid a tip so I definitely need my credit or money back. I will not be ordering again I do not like the door dasher option. I think it was better when the staff delivered we would definitely receive our order. I had to chat to receive my credit just to be rushed. Poor service overall. Very disappointed.
I wish I could leave zero stars for this place. Horrible customer service. Nobody at the front and when I try to get someone’s attention they say I’ll be with you in just a moment not say anything afterwards.
Atmosphere: 1
Food: 1
Service: 1
Spent my money never got my food they put my food in DoorDash hands and when I called the young lady that is a shift lead hung up in my face said I couldn’t get a get a refund I ask for her to direct me to the person that could help she wouldn’t give me corporate number I went up thier to just get the police called on me like I was the problem I didn’t want my food just my money that’s all
Atmosphere: 1
Food: 1
Service: 1
Terrible service avoid at all cost
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
This place is a joke,i waited 45 minutes for a delivery and stupid put it down for pickup.then the lady asked if I wanted it delivered now.after sitting 45 minutes all the Grease hell no.
Atmosphere: 1
Food: 1
Service: 1
Order was 25 handed them 40 and they said they had no change and was my fault for not having change makes no damn sense,
Wow, an hr later they try to send the pizza back and not even a fresh one never again! Wish I had the lady name working today straight trash!!!
Atmosphere: 1
Food: 2
Service: 1
Great place to order from.
Atmosphere: 3
Food: 4
Service: 4
Recommended dishes: Cheese Sticks, Traditional Wings, Pepperoni Lover's Pizza
Always good & hot 🔥 just as I customize my order
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Breadsticks
Awful service. Manager on Duty said to bring receipt back another day and they would honor and make the pizza. They had staff calls outs that day and had a huge back log. Came back another day with the receipt as he said to do….and Terry the Manager on Duty refused to honor. Wouldn’t check with him. Id go to another location if I were you.
Service: 1
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