Ordered online yesterday through Pizza huts website and delivery was going to be using doordash. I was over 30 mins away from home so chose to have it delivered. First delivery driver dropped my order, then I get a second driver and he cancelled the pick up. I arrived at the location and spoke to Gaby about my order which was paid for with driver tip and delivery fee. She was very helpful and apoligized remade my order and also up sized my pizzas for the iinconvenience. Thank you Gaby for your help, but Door Dash has got to get it together with these drivers. I have had issues with them before from other restaurants.
Atmosphere: 5
Food: 5
Service: 5
jesus colchado
Bro wt
Atmosphere: 1
Food: 1
Service: 1
Ash M.
This Pizza Hut location is tucked away in a small shopping center off Galloway Ave. It is clean and the service was great. I had ordered a pizza online and they didn’t have the specific crust after making the order. The restaurant called me to let me know and it was nice that they followed up. My order was ready on time to picked up.
Ryan Walker
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Emily Hayhoe
Ughhh!
First - I was so excited for my stuffed crust pizza that I forgot to order ranch…so I called to add it (easy peasy right?!) not so much- the phone number on both Google and the order confirmation route to another location who cannot help at all (not their fault!)
Then- customer service chat was my next go to (I wanted this ranch, it’s stuffed crust pizza - what do I dip the crust in without ranch??!!!) no help. They also will keep you in a chat for several minutes so suggest to keep calling the number I called above 🙄
After that - DoorDash delivers (what happened to Pizza Hut delivery drivers?!) and literally set my pizzas on my door step, although the instructions definitely said “hand directly to me” & yes - I tipped!
Then (the cherry on the sundae) the pizza was undercooked and damn near raw on the bottom 🤮 I literally wasted $35 and am still hungry.
Atmosphere: 1
Food: 1
Service: 1
Amy Perusquia
Good 👌
Atmosphere: 5
Food: 5
Service: 5
Jose Jaramillo
Seriously, it's hilarious how every time we order from there, it takes another half hour just to *start* making it! It was supposed to be ready at 6:32, and at 7:02 I get "your order should be ready next, just dropped the wings." I get it if it's a busy weekend, but don't say it'll be done in twenty minutes when it's not even close, another thirty minutes later? It's ridiculous!
Jasmine Washington
On 1.18.25 I ordered a pizza for pickup already paid for online. I get there no one acknowledge me for at least 10 min I literally had to yell out hello! Can I please get my food that I could clearly see that was ready so unprofessional! Won't be returning
Atmosphere: 1
Food: 3
Service: 1
J Tor
Horrible! Pizza never got delivered. Everytime I called customer service they couldn’t help with cancelling order because they had to transfer me to the store that NEVER picks up the phone. I will never order from Pizza Hut ever again based on the store and useless customer service.
Orla
I had a messed up order today... not major but it wasn't what I asked for so I called the store and Christine answered. Hand to god she was a big help. She asked for my orders phone number and since I got a new phone,I had to look it up. By the time I finally did, she ALREADY had the order pulled up by my description. And on top of everything, solved my problem and was very professional and curtious which is hard to find now days from fast food. Please make sure this reaches her!
Waited for my food even though it said it was ready. Get the order and it’s wrong. Asked to wait but I’m not.
Justin Blackwell
Pizza was delivered like this and nobody answers the phone. Some answering service that transfers you to the store that nobody answered. This is total BS.
Atmosphere: 1
Food: 1
Service: 1
Jacob Montelongo
I had uber eats and the pizza was not what I ordered I drove up there and it took a while for someone to come to the desk his service was not friendly nor did he seem like he wanted to work there were many other customers there that had problems with their order as well
Atmosphere: 1
Food: 4
Service: 1
Bobby Ramsey
Ordered a delivery order that never showed went to pick up and they tell me they have no more stuffed crust after being on hold for phone for over 43 min
Ordered online yesterday through Pizza huts website and delivery was going to be using doordash. I was over 30 mins away from home so chose to have it delivered. First delivery driver dropped my order, then I get a second driver and he cancelled the pick up. I arrived at the location and spoke to Gaby about my order which was paid for with driver tip and delivery fee. She was very helpful and apoligized remade my order and also up sized my pizzas for the iinconvenience. Thank you Gaby for your help, but Door Dash has got to get it together with these drivers. I have had issues with them before from other restaurants.
Atmosphere: 5
Food: 5
Service: 5
Bro wt
Atmosphere: 1
Food: 1
Service: 1
This Pizza Hut location is tucked away in a small shopping center off Galloway Ave. It is clean and the service was great. I had ordered a pizza online and they didn’t have the specific crust after making the order. The restaurant called me to let me know and it was nice that they followed up. My order was ready on time to picked up.
Great pizza
Atmosphere: 5
Food: 5
Service: 5
Ughhh!
First - I was so excited for my stuffed crust pizza that I forgot to order ranch…so I called to add it (easy peasy right?!) not so much- the phone number on both Google and the order confirmation route to another location who cannot help at all (not their fault!)
Then- customer service chat was my next go to (I wanted this ranch, it’s stuffed crust pizza - what do I dip the crust in without ranch??!!!) no help. They also will keep you in a chat for several minutes so suggest to keep calling the number I called above 🙄
After that - DoorDash delivers (what happened to Pizza Hut delivery drivers?!) and literally set my pizzas on my door step, although the instructions definitely said “hand directly to me” & yes - I tipped!
Then (the cherry on the sundae) the pizza was undercooked and damn near raw on the bottom 🤮 I literally wasted $35 and am still hungry.
Atmosphere: 1
Food: 1
Service: 1
Good 👌
Atmosphere: 5
Food: 5
Service: 5
Seriously, it's hilarious how every time we order from there, it takes another half hour just to *start* making it! It was supposed to be ready at 6:32, and at 7:02 I get "your order should be ready next, just dropped the wings." I get it if it's a busy weekend, but don't say it'll be done in twenty minutes when it's not even close, another thirty minutes later? It's ridiculous!
On 1.18.25 I ordered a pizza for pickup already paid for online. I get there no one acknowledge me for at least 10 min I literally had to yell out hello! Can I please get my food that I could clearly see that was ready so unprofessional! Won't be returning
Atmosphere: 1
Food: 3
Service: 1
Horrible! Pizza never got delivered. Everytime I called customer service they couldn’t help with cancelling order because they had to transfer me to the store that NEVER picks up the phone. I will never order from Pizza Hut ever again based on the store and useless customer service.
I had a messed up order today... not major but it wasn't what I asked for so I called the store and Christine answered. Hand to god she was a big help. She asked for my orders phone number and since I got a new phone,I had to look it up. By the time I finally did, she ALREADY had the order pulled up by my description. And on top of everything, solved my problem and was very professional and curtious which is hard to find now days from fast food. Please make sure this reaches her!
Atmosphere: 5
Food: 3
Service: 5
Restaurantji Recommends
Waited for my food even though it said it was ready. Get the order and it’s wrong. Asked to wait but I’m not.
Pizza was delivered like this and nobody answers the phone. Some answering service that transfers you to the store that nobody answered. This is total BS.
Atmosphere: 1
Food: 1
Service: 1
I had uber eats and the pizza was not what I ordered I drove up there and it took a while for someone to come to the desk his service was not friendly nor did he seem like he wanted to work there were many other customers there that had problems with their order as well
Atmosphere: 1
Food: 4
Service: 1
Ordered a delivery order that never showed went to pick up and they tell me they have no more stuffed crust after being on hold for phone for over 43 min
Atmosphere: 1
Food: 1
Service: 1
Horrible
Loading...