Nicholas Had Great Positive Service And A Great Positive Attitude !
Atmosphere: 5
Food: 5
Service: 5
Subrina Johnson
I had a wonderful experience at Pollo Regio on Town East Blvd! The food was fresh and delicious as always, but what truly stood out was the customer service.
Mercedes was the highlight of my visit. She greeted me with a beautiful smile, answered all of my questions, and showed an impressive amount of patience and professionalism. It’s rare to find someone who makes you feel welcomed and valued from the moment you walk in, and Mercedes did exactly that.
Thank you, Mercedes, for your kindness and exceptional service — you truly made my day. Pollo Regio is lucky to have you!
Atmosphere: 5
Food: 5
Service: 5
Marysa Servin
good customer service on drive-through
Atmosphere: 5
Food: 5
Service: 5
hick llama
Nicholas was the best server ever. Good food. Great service.
Atmosphere: 5
Food: 5
Service: 5
Leslie Avila
nayeli attended me nicely and did what i asked for thank you !!
Atmosphere: 5
Food: 5
Service: 5
Wilson Carrillo
Nayeli was very helpful and accommodating with a complicated order.
Atmosphere: 5
Food: 5
Service: 5
Claudia Ramirez
Nayeli provided great service 💞
Atmosphere: 5
Food: 5
Service: 5
Jennypher Fuentes
Went through the drive-thru and got a Regio Bowl — it was really good! The service was quick and friendly. Shoutout to Nayeli for being super nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Byron
Nayeli was very helpful and sweet and the food is good as I expect. Good location to go to.
Atmosphere: 5
Food: 5
Service: 5
Jini Perez
Mercedes at the Mesquite location was fantastic at the drive-through. My order was correct even though I added extra stuff last minute food was fantastic. Definitely we’ll go there again.
Azareal was very helpful and kind and the food was amazing
Atmosphere: 5
Food: 5
Service: 5
Macie Lopez
Nayeli N has good costumer service !
Keyshla Rivera
Came in for lunch and was greeted by the beautiful Mercedes! She was so informative and patient with my as I was trying to choose what to get for lunch 🥹 absolutely A1 service with immaculate vibes! Definitely recommending anyone who asks me where to get their chicken fix at :)
Atmosphere: 5
Food: 5
Service: 5
Pedro Hernandez
Great hospitality for great service ask for La cajera Nayeli
Lady Chills
I love the smoky taste of the chicken. Service can be a little slow but nothing overthe top. The company focus on product. I've only had the half of chicken and rice.
Nicholas Had Great Positive Service And A Great Positive Attitude !
Atmosphere: 5
Food: 5
Service: 5
I had a wonderful experience at Pollo Regio on Town East Blvd! The food was fresh and delicious as always, but what truly stood out was the customer service.
Mercedes was the highlight of my visit. She greeted me with a beautiful smile, answered all of my questions, and showed an impressive amount of patience and professionalism. It’s rare to find someone who makes you feel welcomed and valued from the moment you walk in, and Mercedes did exactly that.
Thank you, Mercedes, for your kindness and exceptional service — you truly made my day. Pollo Regio is lucky to have you!
Atmosphere: 5
Food: 5
Service: 5
good customer service on drive-through
Atmosphere: 5
Food: 5
Service: 5
Nicholas was the best server ever. Good food. Great service.
Atmosphere: 5
Food: 5
Service: 5
nayeli attended me nicely and did what i asked for thank you !!
Atmosphere: 5
Food: 5
Service: 5
Nayeli was very helpful and accommodating with a complicated order.
Atmosphere: 5
Food: 5
Service: 5
Nayeli provided great service 💞
Atmosphere: 5
Food: 5
Service: 5
Went through the drive-thru and got a Regio Bowl — it was really good! The service was quick and friendly. Shoutout to Nayeli for being super nice and helpful!
Atmosphere: 5
Food: 5
Service: 5
Nayeli was very helpful and sweet and the food is good as I expect. Good location to go to.
Atmosphere: 5
Food: 5
Service: 5
Mercedes at the Mesquite location was fantastic at the drive-through. My order was correct even though I added extra stuff last minute food was fantastic. Definitely we’ll go there again.
Restaurantji Recommends
Azareal was very helpful and kind and the food was amazing
Atmosphere: 5
Food: 5
Service: 5
Nayeli N has good costumer service !
Came in for lunch and was greeted by the beautiful Mercedes! She was so informative and patient with my as I was trying to choose what to get for lunch 🥹 absolutely A1 service with immaculate vibes! Definitely recommending anyone who asks me where to get their chicken fix at :)
Atmosphere: 5
Food: 5
Service: 5
Great hospitality for great service ask for La cajera Nayeli
I love the smoky taste of the chicken. Service can be a little slow but nothing overthe top. The company focus on product. I've only had the half of chicken and rice.
Atmosphere: 3
Food: 4
Service: 3
Recommended dishes: Half Chicken
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