Usually come in the morning every other week and the lady is very nice and attentive! Thanks and good job
Atmosphere: 5
Food: 5
Service: 5
Gary Northcutt
Fast and friendly folks, fresh food.
Atmosphere: 4
Food: 5
Service: 5
Joy Allen
I can choose the things I want on sandwich very easily. I like the different type of buns and sandwiches that are available. I would definitely recommend!
Atmosphere: 3
Food: 5
Service: 5
Lawanda Pearson
The sandwiches I got were delicious customer service was on point
Atmosphere: 5
Food: 5
Service: 5
Lisa Marie
How do you mess up an order that I’m telling you what I want?
I asked for white bread, got wheat. I asked them to just give me white bread and I’ll transfer the sandwich myself. Nope, couldn’t do that. She remade my sandwich and toasted it. I don’t want a hot sandwich. Why can you not just do what I’m asking. On top of all of this, she tried to make me wait until she took care of a whole line. No ma’am I was first. Fix my order so I can eat with my daughter. But noooooooooooooo.
How do you mess up a subway experience? It’s subway!!!! I’m literally telling you what I want, but you’re doing the opposite???? Because ????
I want my $2 tip back, y’all don’t deserve it.
The girl with the face pierced is clearly high.
LaQuana Gardner
CUSTOMER SERVICE WAS AWFUL I ARRIVED AT THE LOCATION AROUND 245 PM TODAY ANF I ORDERED THE COLD TRIO FOOT LONG ON WHEAT THIS LADY BEHOND THERE CAME UP THE WORKER WAS A WHITE LADY AND KIND OF HEAVY SET SORRY THIS THE ONLY WAY I SAY WHO SHE WAS I DID NOT GET HER NAME AND I AM NOT RACES . LONG STORY SHORT SHE CAME FROM THE BACK OF THE STORE AND SHE WATER CARRYING MUSTARD ETC SEVERAL BOTTLES AS SHE PUT THEM DOWN DID NOT WASH HER HANDS BUT PUT ON GLOVES AND ASK ME HOW COULD SHE HELP. SO I PLACED MY ORDER AS SHE PUT MY SANDWICH IN THE TOASTER TO WARM UP SHE THEN WENT TOWARDS THE REGISTER TO RING ME UP TO PAY. NOW IM WONDERING WHY YOU DID NOT FINISH MAKING MY SANDWICH FIRST THEN PUT IT ON A BAG THEN I PAY THATS USELY HOW ITS GOES. RIGHT. SO I PAY WITH MY CREDIT SO AS A CUSTOMER I SAID TO THE WORKER CAN YOU CHANGE YOUR GLOVES BEFORE YOU FINISH MAKING MY SANDWICH SO NOW SHE THEN STATED LOUDLY I I ALWAYS DO JUST NADTY THEN AS A CUSTOMER I SHOULD HAVE LEFT THE SANDWICH AND ASK FOR A REFUND . I THEN SAID TO HER WELL FIRST OFF AS YOU SHOULD NEVER LEAVE THE FOOD AREA AND GO BACK YOU SHOULD FIRST OFF WASH YOUR HANDS THEN PUT ON YOUR GLOVES . THEN SHE PUT HER GLOVES ON AND THEN FINISH MAKING MY SANDWICH AS SHE WAS MAKING THE SANDWICH I SINCE AND ATTITUDE SO I THEN ADKED COULD SHE PUT MORE LETTUCE ON MY SANDWICH AND I EXPLAINED WHAT I WANTED ON THERE SHE WAS RUSHING AND STATED IS IT ANY THING ELSE YOU WANT ON HERE JUST RUDE I THEN SAID NO AND SHE SAID HAVE A GOOD DAY I AS A CUSTOMER SAID LOUDLY YOU DO THE SAME AND HAND WASHING IS THE KEY . I WILL NEVER VISIT OR ORDER OR EAT FROM THERE AGAIN . THE BEST SUBWAY IS THE ONE ON OATES DRIVE I SHOULD HAVE GONE THERE INSTEAD OF THEIS ONE CUSTOMER SERVICE AND ITS VERY CLEAN. THE SUBWAY ON GALLOWAY ACROSS FROM HOBBY LOBBY. BE AWARE OF PEOPLE MAKING YOUR FOOD THERE , ALSO NO RECIEPT WAS GIVEN I SUDDENLY LOST MY TASTE AND THREW THE DAMN SSNDWICH AWAY
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Subway Club
Sebastian Jimenez
The ladys that work their most of time are extremely rude and always say derogatory comments to non Spanish speakers they always have a rude face on if they don’t like their job they should probably find a new one . Awful service .
Atmosphere: 1
Food: 1
Service: 1
Wanda Luckey
I forgot to get her name but she was great, customer services was a plus. She worked alone with patients and great customer service. Everytime she got the line down more people walked in. She didn’t break a sweat
Atmosphere: 5
Food: 5
Service: 5
Alexis Gallardo
They mess up your order every single time
Alex Smith
This place definitely fits in with mesquites bad reputation
Passing through and stopped to grab some lunch, because I’ve always liked subway. Never been to this one and will never return. As I walked in, the lady at the counter was helping someone, and it was obvious that she did not want to be there. There was one more employee but she was walking around giggling like a child and was on her phone. I guess it was more of an inconvenience that another person walked in. So she looks at me and says “you here for a pickup or what??” And I say no mam. Well long story short I get my sandwich ordered and I am at the checkout with the other laughing lady checking me out. I had a question about what was on my ticket because she repeated everything she put on the computer. She said something I didn’t understand so I asked her about it and the first lady came over and starting talking very disrespectful and had an attitude like no other. So I bit my tongue and walked out with my food. And keep in mind that me and the first customer that walked in were white. The employees are Hispanic. And then a couple Hispanic customers walk in and the attitude, disrespect, and just pure immaturity went away as they helped the other customers. So yes, this location is not only disrespectful and rude, but also racist. And whoever runs this spot should really look into getting some different employees.
Atmosphere: 1
Food: 1
Service: 1
Jason Haynes
Tried to use the app to get footlong combo for 10.99. After making my sandwich lady informed me I needed to pay online with a card. I say no thanks I wanna pay with cash. She than informs me I can't do that. I say I've got a coupon at the house that has the same deal.. she than tells me well you should have brought the coupon. Really, thank you ma'am you eat the sandwich.
P W
Very clean store. Friendly employees. I was in and out pretty quick. One of the better subways I have been to. Heck of a lot better than the Wylie subway.
Grace Buckingham
Terrible service. Improper glove usage and unsanitary fits prep process. False hours- the employees close down the restaurant earlier than Google hours say.
Usually come in the morning every other week and the lady is very nice and attentive! Thanks and good job
Atmosphere: 5
Food: 5
Service: 5
Fast and friendly folks, fresh food.
Atmosphere: 4
Food: 5
Service: 5
I can choose the things I want on sandwich very easily. I like the different type of buns and sandwiches that are available. I would definitely recommend!
Atmosphere: 3
Food: 5
Service: 5
The sandwiches I got were delicious customer service was on point
Atmosphere: 5
Food: 5
Service: 5
How do you mess up an order that I’m telling you what I want?
I asked for white bread, got wheat. I asked them to just give me white bread and I’ll transfer the sandwich myself. Nope, couldn’t do that. She remade my sandwich and toasted it. I don’t want a hot sandwich. Why can you not just do what I’m asking. On top of all of this, she tried to make me wait until she took care of a whole line. No ma’am I was first. Fix my order so I can eat with my daughter. But noooooooooooooo.
How do you mess up a subway experience? It’s subway!!!! I’m literally telling you what I want, but you’re doing the opposite???? Because ????
I want my $2 tip back, y’all don’t deserve it.
The girl with the face pierced is clearly high.
CUSTOMER SERVICE WAS AWFUL I ARRIVED AT THE LOCATION AROUND 245 PM TODAY ANF I ORDERED THE COLD TRIO FOOT LONG ON WHEAT THIS LADY BEHOND THERE CAME UP THE WORKER WAS A WHITE LADY AND KIND OF HEAVY SET SORRY THIS THE ONLY WAY I SAY WHO SHE WAS I DID NOT GET HER NAME AND I AM NOT RACES . LONG STORY SHORT SHE CAME FROM THE BACK OF THE STORE AND SHE WATER CARRYING MUSTARD ETC SEVERAL BOTTLES AS SHE PUT THEM DOWN DID NOT WASH HER HANDS BUT PUT ON GLOVES AND ASK ME HOW COULD SHE HELP. SO I PLACED MY ORDER AS SHE PUT MY SANDWICH IN THE TOASTER TO WARM UP SHE THEN WENT TOWARDS THE REGISTER TO RING ME UP TO PAY. NOW IM WONDERING WHY YOU DID NOT FINISH MAKING MY SANDWICH FIRST THEN PUT IT ON A BAG THEN I PAY THATS USELY HOW ITS GOES. RIGHT. SO I PAY WITH MY CREDIT SO AS A CUSTOMER I SAID TO THE WORKER CAN YOU CHANGE YOUR GLOVES BEFORE YOU FINISH MAKING MY SANDWICH SO NOW SHE THEN STATED LOUDLY I I ALWAYS DO JUST NADTY THEN AS A CUSTOMER I SHOULD HAVE LEFT THE SANDWICH AND ASK FOR A REFUND . I THEN SAID TO HER WELL FIRST OFF AS YOU SHOULD NEVER LEAVE THE FOOD AREA AND GO BACK YOU SHOULD FIRST OFF WASH YOUR HANDS THEN PUT ON YOUR GLOVES . THEN SHE PUT HER GLOVES ON AND THEN FINISH MAKING MY SANDWICH AS SHE WAS MAKING THE SANDWICH I SINCE AND ATTITUDE SO I THEN ADKED COULD SHE PUT MORE LETTUCE ON MY SANDWICH AND I EXPLAINED WHAT I WANTED ON THERE SHE WAS RUSHING AND STATED IS IT ANY THING ELSE YOU WANT ON HERE JUST RUDE I THEN SAID NO AND SHE SAID HAVE A GOOD DAY I AS A CUSTOMER SAID LOUDLY YOU DO THE SAME AND HAND WASHING IS THE KEY . I WILL NEVER VISIT OR ORDER OR EAT FROM THERE AGAIN . THE BEST SUBWAY IS THE ONE ON OATES DRIVE I SHOULD HAVE GONE THERE INSTEAD OF THEIS ONE CUSTOMER SERVICE AND ITS VERY CLEAN. THE SUBWAY ON GALLOWAY ACROSS FROM HOBBY LOBBY. BE AWARE OF PEOPLE MAKING YOUR FOOD THERE , ALSO NO RECIEPT WAS GIVEN I SUDDENLY LOST MY TASTE AND THREW THE DAMN SSNDWICH AWAY
Atmosphere: 4
Food: 3
Service: 1
Recommended dishes: Subway Club
The ladys that work their most of time are extremely rude and always say derogatory comments to non Spanish speakers they always have a rude face on if they don’t like their job they should probably find a new one . Awful service .
Atmosphere: 1
Food: 1
Service: 1
I forgot to get her name but she was great, customer services was a plus. She worked alone with patients and great customer service. Everytime she got the line down more people walked in. She didn’t break a sweat
Atmosphere: 5
Food: 5
Service: 5
They mess up your order every single time
This place definitely fits in with mesquites bad reputation
Restaurantji Recommends
I'd give this place zero stars if I could
Atmosphere: 1
Food: 1
Service: 1
Passing through and stopped to grab some lunch, because I’ve always liked subway. Never been to this one and will never return.
As I walked in, the lady at the counter was helping someone, and it was obvious that she did not want to be there. There was one more employee but she was walking around giggling like a child and was on her phone. I guess it was more of an inconvenience that another person walked in. So she looks at me and says “you here for a pickup or what??” And I say no mam. Well long story short I get my sandwich ordered and I am at the checkout with the other laughing lady checking me out. I had a question about what was on my ticket because she repeated everything she put on the computer. She said something I didn’t understand so I asked her about it and the first lady came over and starting talking very disrespectful and had an attitude like no other. So I bit my tongue and walked out with my food. And keep in mind that me and the first customer that walked in were white. The employees are Hispanic. And then a couple Hispanic customers walk in and the attitude, disrespect, and just pure immaturity went away as they helped the other customers.
So yes, this location is not only disrespectful and rude, but also racist. And whoever runs this spot should really look into getting some different employees.
Atmosphere: 1
Food: 1
Service: 1
Tried to use the app to get footlong combo for 10.99. After making my sandwich lady informed me I needed to pay online with a card. I say no thanks I wanna pay with cash. She than informs me I can't do that. I say I've got a coupon at the house that has the same deal.. she than tells me well you should have brought the coupon. Really, thank you ma'am you eat the sandwich.
Very clean store. Friendly employees. I was in and out pretty quick. One of the better subways I have been to. Heck of a lot better than the Wylie subway.
Terrible service. Improper glove usage and unsanitary fits prep process. False hours- the employees close down the restaurant earlier than Google hours say.
Atmosphere: 1
Food: 3
Service: 1
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