Texas Roadhouse

Name: Texas Roadhouse
Address: 1420 N Peachtree Rd, Mesquite, Texas, 75149, US
Telephone: (972) 289-4473
Price range: $$
Rating: 3.9

$$ • Steakhouses, Barbeque, American

Hours:
1420 N Peachtree Rd, Mesquite
(972) 289-4473

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About Texas Roadhouse

Texas Roadhouse is a popular restaurant that has received mixed reviews from customers. While some have had positive experiences with the exceptional customer service and delightful dining experiences, others have encountered issues with the quality of the food.

One customer reported receiving unsweetened tea instead of the ordered sweet tea, and the half rack of ribs they received were dry and hard, with the bones actually being burnt. This customer was dissatisfied with the overall quality of the food and mentioned that the military discount is no longer available for the entire bill, but only for the veteran.

On the other hand, another customer had the pleasure of dining at the Texas Roadhouse in Mesquite for three consecutive nights and was impressed by the incredible customer service provided by three outstanding servers: Noel, Payton, and Ray Ann. These servers were attentive, knowledgeable, and went above and beyond to ensure a positive dining experience. The customer also mentioned meeting Ariana "Ari," who spoke proudly of her team and their commitment to the company's core values.

Despite the mixed reviews, a third customer expressed overall satisfaction with their visit, stating that the restaurant was packed but not crowded, and they were able to enjoy their meal and leave feeling full.

In summary, Texas Roadhouse offers a diverse dining experience, with some customers experiencing exceptional service and others encountering issues with the quality of the food. The restaurant's commitment to its core values, as demonstrated by the outstanding servers, is a highlight for many customers.