Wendy's
3540 Gus Thomasson Rd, Mesquite
(972) 270-6868
Recent Reviews
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I always stop at this particular Wendy’s on my way to work, and I must say each time I am pleased with the customer service and quality of food. Employee Issac W. Goes above and beyond to ensure that the customers are pleased and I can definitely appreciate that. You don’t find this often at fast food. I typically don’t do reviews, But I had to because I see how hard Himself and the team works, and I just wanted to let the right people know how well he handles himself at the drive through window, it’s much appreciated to see a smile and positive attitude, literally each time I stop. Great job!
Atmosphere: 5
Food: 5
Service: 5
There's swirls are to die for if you like ice cream and stuff mixed in like hot fudge, strawberry, and many more and you can get them either with a white frosty or a chocolate frosty You have to try them. Exellent
Atmosphere: 5
Food: 5
Service: 5
Fresh.. good staff
Atmosphere: 4
Food: 5
Service: 5
My order is wrong at least once out of every 3 visits (sometimes more). I usually hold my tongue but tonight, technically I received my whole order, but I guess they didn’t think I’d notice they snuck 2 regular nuggets in where 2 spicy nuggets should be. This is clearly I sign that I shouldn’t be eating this food anyway. Sigh… do better!
workers are very nice and food comes out fast.
Atmosphere: 5
Food: 5
Service: 5
This wendys is great. They give good customer service. I'am a witness to the school children coming in 8-11 at a time while other customers trying to eat, cussing calling each other out of their names, spilling drinks getting free drinks over & over again with out purchasing food. This is everyday. The staff shouldn't have to deal with this repeatedly undisciplined behavior. The staff isn't bias. And will say to the after schoolers that enters the building, if your not making a purchase, you must exit the building because of limited seats for paying customers. Children that doesn't understand this will always have something negative to say. The staff does an excellent job, comprehension isn't being understood.
Food: 1
As I was dinning in today I saw an altercation an employee threw a whole big drink at a customer as he’s walking out! I can’t believe that’s how they treat there guest!!!
Atmosphere: 1
Service: 1
Clean and food was good.
Atmosphere: 5
Food: 5
Service: 4
The staff have a good sense of humor, generously added more grilled chicken bits to my chicken ranch wrap, and I feel comfortable here. Over all a good calm place 11/10
Atmosphere: 5
Food: 5
Service: 5
Great Service
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I love Wendy's burgers
Atmosphere: 5
Food: 5
Service: 5
You'd think a mobile order there would be less communication issues. Missing and wrong items past 10 are common at this location. I recommend trying other locations they consistently get mobile and drive through orders wrong
Atmosphere: 4
Food: 5
Service: 1
The drive thru lady was very upbeat and nice. She didn't rush me while I was ordering and even offered me cookies for a dollar. I loved her attitude and wish more ppl would follow this model when working in a drive thru fast food restaurant. She made this experience a great one.
Atmosphere: 4
Food: 3
Service: 5
Love the bacon Atorvastatin breakfast
Atmosphere: 5
Food: 5
Service: 5
This Wendy’s has friendly employees, which is rare in this day and age. Will definitely come back.
Atmosphere: 5
Food: 5
Service: 5
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