Whataburger
3204 N Town E Blvd, Mesquite
(972) 270-1641
Recent Reviews
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This location needs to be retrained on curbside pickup. Eight times out of ten, the order isn’t brought outside. After waiting 16 minutes past the time the order should’ve been delivered to my car, I went inside. My order, along with the three other customers still waiting outside, was under the counter. If this location doesn’t want to take orders outside, don’t offer it as an option. Needless to say my food was cold by the time I got home. I’ve contacted corporate several times about the issue and requested a phone call from the manager but she never calls. Maybe the manager Veronica needs to be retrained as well because she might be the problem!
It’s a great location. Great employees especially in the mornings. Great food. Great management. Great ownership. This location has always done a great job!!!
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Whataburger Whatameal with Onion Rings, Grilled Chicken Sandwich, Onion Rings, Breakfast Burger, Whataburger Spicy Chicken Sandwich, Whataburger Patty Melt, 10 Whataburger Box, Chicken Fingers, Whataburger, Avocado Bacon Burger, French Fries
Excellent burger
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
Good burgers staff cool
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Chili Cheese Whataburger and Fries, Onion Rings, Whataburger, French Fries
Great service!!
Atmosphere: 5
Food: 5
Service: 5
Employees are rude and outright insulting, I sat in the drive thru for 1 breakfast burrito for over 15 minutes with only 1 car in front of me, when I finally got to the window the employee walked away for over 5 minutes visiting with another employee with my bag in her hand - I drove off - this store i s the worst Whataburger ever. FYI the car behind me got out of drive thru line and went inside and stood at the counter and STILL no one helped her - I witnessed this sitting in my car - HORRIBLE store
I haven’t had a good experience not once at this location and I’ve been here plenty of times because it’s what convenient for me. THE WHOLE STAFF IS RUDE FROM MORNING TO NIGHT SHIFT AND ITS SAD!! I literally ordered onion rings and that’s it and I sat at curbside for 10 minutes I went inside to ask about my order and he said he pulled them up 5 minutes ago . Not to mention they weren’t even busy it was I will not continue to come here because everytime I do it’s ALWAYS an issue from management to staff !! This store need some rearranging and better supervisors cause this is ridiculous
Atmosphere: 1
Food: 1
Service: 1
Ive been coming to this whataburger because its the closest to my house FOR THE PAST 5yrs but every DAM time i come yall can’t never get the order straight like i know yall heard me ordering onion rings Because i said it twice then i get my order and not to mention your employee laughing in the background while im trying to order!!! So i go back around to order because the simple fact that i wanted my onion rings get there order 2 large onion rings just for yall to make me pull up n wait oh n i didn’t notice all your employees HORSE PLAYING IN THE DINER! Atleast 5-6 employees sit on the asses not doing anything only see. A girl trying to look busy sweeping while your other employees shadow boxing seems like there just collecting a paycheck! Maybe i would have to wait 20min for onion rings if they were actually working! 2/23/25 10pm
Atmosphere: 1
Food: 1
Service: 1
I promise it's worth it to just drive to the next one that's 9 mins away lol
Atmosphere: 1
Food: 2
Service: 1
The lady in the black shirt, which I’m thinking is manager rudely through the number of a customer on the table because she just wanted her drink and we was waiting in a horrible long line because they forcing everyone to come inside for a free biscuit that can be taken through drive-through as well so now there’s almost 10 people in the line and she’s being rude that People is one of their drinks because they’re forcing everyone to come inside. It is a Hispanic lady at this Whataburger with a black shirt and I believe she’s a manager she has glasses.
Atmosphere: 1
Food: 2
Service: 1
Restaurantji Recommends
The nicest cashier at this location
Atmosphere: 4
Food: 4
Service: 5
I recommend this place a lot. Daniel R is always prepared to make our fresh coffee. Compared to the other Whataburgers I’ve been to, the service here is best. #sigma
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whatacatch Sandwich, Whataburger
Terrible customer service
Atmosphere: 1
Food: 3
Service: 1
I ordered online. Get to the drive thru, tell them my order and ask for spicy ketchup only. There’s at least a 10 minute wait in line. Get to the window, she asks if I had the patty melt and then says how much it is. I tell her I paid online she says go to lane B. I go and wait another 5 minutes. Brings me the order, no spicy ketchup, ice in the drink when I requested no ice and the fries aren’t that hot. What was the need for me to wait. It literally doesn’t take 20 minutes to get a burger and some fries together. And I’m not sure if they can’t read or don’t read but I now know to stick to this location in the morning because the evening crew seems halfway incompetent.
Atmosphere: 1
Food: 5
Service: 1
Recommended dishes: Whataburger Patty Melt
I come here about once a week and some days the service is quick, but majority of the time you can be waiting over 20 minutes for a single breakfast meal to go.
Staff can be friendly, but really depends on their mood.
Atmosphere: 2
Food: 3
Service: 2
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