Disgusting food, soggy cheese and vegetables. The service was so very rude especially the manager
Vegetarian options: The tomatoes tasted awful and cheese was soggy...disgusting experience. I'm telling everyone I know to skip BK all together
Myra Winters
Ordered the junior burger which came with fries and 4 piece chicken nuggets. Everything was good. Although the fries were a little too salty for my husband. His burger was good too. He had the double meat with jalapeños.
Wayne Cooper
Stopped in to order. My sandwich was ready, along with sandwiches for 4 or 5 other customers, but we had to wait for fries while the girl at the front counter stepped away to play with her phone. I finally went to the counter and asked if my order was ready, the girl rolled her eyes, set her phone down and pulled fries out of the cooking rack (they had been fried for a bit), poured the fries into the fry serving area, did not salt them, and gave me about a 1/2 full container of fries. I asked for ketchup and salt, and she said it was in the bag, but upon looking I found none and told her so. She rolled her eyes again and gave me salt and ketchup. As I had been waiting for 10 minutes or so, I jumped in my car and headed out of town, only to discover the soucy chicken sandwich I ordered was not what I got. Whoever owns or manages this place needs to shop it anonymously every once in a while so they can see for themselves the sub par level of service this location delivers.
Stephanie
Great food the problem is the employee's 2 females one school age were both rude and unwilling to assist me using a gift card just because they have had issues with people using there app.... Totally different problem lady pay attention to your customers needs and you will have better work ethics!
Danny Morris
Was 2nd worst burger I ever ate. Needed salt and wasn't hot. Tried their drive through twice before this visit and inside is as bad as drive through. No wonder they're never busy. How do they stay open?
Parking: Was the best part.
KY PARANORMAL
Whopper was microwaved! Not fresh! You could tell because lettuce pickle and tomatoes was hotter then the burger
Floyd Thomas
Good service. Decent food for fast food.
Kathy Langell
The 2 guys working were very helpful in getting our food order. Food was hot and brought to our table. Good price for meal deal.
Leona Rogers
Food was great. However the staff didn't even tell us to have a good day or that our food was ready.
Novella Truett
The food is good but they are so slow have to wait a long time to get your order
Manager is rude would not give us what we wanted because she forgot to take down promo signs
Adam Magie
They are understaffed and cannot process orders quickly. I was there over 20 minutes waiting to order and to receive my food.
Kevin Williams
The fries could have been used as a weapon. Made no sense for them to be that stale. Never coming here again.
Charlotte Hall
The people who work here are nice enough but you can tell they don't know what they are doing. Food is usually cold when you get it and if you try to come at 7 am when they open they will tell you they are closed for at least 30 minutes. That's if they bother to answer the drive through. Which they usually don't.Just go to McDonald's.
Jon Papp
Got the plant based burger...... it was good. Service was very good.
Disgusting food, soggy cheese and vegetables. The service was so very rude especially the manager
Vegetarian options: The tomatoes tasted awful and cheese was soggy...disgusting experience. I'm telling everyone I know to skip BK all together
Ordered the junior burger which came with fries and 4 piece chicken nuggets. Everything was good. Although the fries were a little too salty for my husband. His burger was good too. He had the double meat with jalapeños.
Stopped in to order. My sandwich was ready, along with sandwiches for 4 or 5 other customers, but we had to wait for fries while the girl at the front counter stepped away to play with her phone. I finally went to the counter and asked if my order was ready, the girl rolled her eyes, set her phone down and pulled fries out of the cooking rack (they had been fried for a bit), poured the fries into the fry serving area, did not salt them, and gave me about a 1/2 full container of fries. I asked for ketchup and salt, and she said it was in the bag, but upon looking I found none and told her so. She rolled her eyes again and gave me salt and ketchup. As I had been waiting for 10 minutes or so, I jumped in my car and headed out of town, only to discover the soucy chicken sandwich I ordered was not what I got. Whoever owns or manages this place needs to shop it anonymously every once in a while so they can see for themselves the sub par level of service this location delivers.
Great food the problem is the employee's 2 females one school age were both rude and unwilling to assist me using a gift card just because they have had issues with people using there app.... Totally different problem lady pay attention to your customers needs and you will have better work ethics!
Was 2nd worst burger I ever ate. Needed salt and wasn't hot. Tried their drive through twice before this visit and inside is as bad as drive through. No wonder they're never busy. How do they stay open?
Parking: Was the best part.
Whopper was microwaved! Not fresh! You could tell because lettuce pickle and tomatoes was hotter then the burger
Good service. Decent food for fast food.
The 2 guys working were very helpful in getting our food order. Food was hot and brought to our table. Good price for meal deal.
Food was great. However the staff didn't even tell us to have a good day or that our food was ready.
The food is good but they are so slow have to wait a long time to get your order
Restaurantji Recommends
Manager is rude would not give us what we wanted because she forgot to take down promo signs
They are understaffed and cannot process orders quickly. I was there over 20 minutes waiting to order and to receive my food.
The fries could have been used as a weapon. Made no sense for them to be that stale. Never coming here again.
The people who work here are nice enough but you can tell they don't know what they are doing. Food is usually cold when you get it and if you try to come at 7 am when they open they will tell you they are closed for at least 30 minutes. That's if they bother to answer the drive through. Which they usually don't.Just go to McDonald's.
Got the plant based burger...... it was good. Service was very good.
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