Went in last week with an online order through the app. When I arrived I was told that there's no bread (but some how had bread for the customers that arrived after my order) and couldn't complete the order. I asked for a refund and was told that they couldn't do it only that they could cancel the order and would be refunded that way. But they already confirmed it in the system and didn't cancel so I never got the refund and even tried through their website.
C R
Surfaces area was not clean and used knife that was not cleaned to cut multiple sandwiches in half. Had vegetables mixed because of employees dropping them in different containers.
Atmosphere: 1
Food: 2
Service: 1
Elliott (Pup)
I was just there with my family and the service was HORRIBLE! the 2 employees had locked the front doors and hour and a half before closing. We had to tell the guy our order 3 separate times while he gave us attitude and we were polite, once we got to the window he came back and forth to ask us what we had wanted on the sandwiches and very clearly looked under the influence. When we had told him the second time he came back we had asked if he'd like us to write it down he shoved a paper and pen at us and thats when we had had enough. I have worked for subway before and have had to close by myself so I understand being tired and needing to get things done but there were 2 people there and still were not doing their jobs as they should have. He then refused us service when we got an attitude back with him and slammed the window on us. If I could I would give this 0 stars. Very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
Precious Simmons
They give you half the portion of meat. The roof of my mouth was sore after eating one of their sandwiches because they put so little meat on it. Then when a mistake was made about the price, I was overcharged. Instead of giving me a refund they made me pay again for the sandwich when I told them I didn't have the money to pay again the manager lied and said that I was not charged for the first sandwich. When in fact I was charged and 2 payments was taken for one sandwich.
Atmosphere: 1
Food: 1
Service: 1
D Johnson
Food very Good!
Atmosphere: 5
Food: 5
Service: 5
Pam Cooper
The absolute worst subway ever. Order a ham and turkey sandwich no ham or turkey. Toaster is broken. App never works to order on line
Atmosphere: 1
Food: 2
Service: 1
Avishek Wosti
I don’t usually give 1 star but the sub that they gave me today was cold and I think they forgot to heat it. That’s disappointing as I always look forward to my meal.
Eva Smith
Took over 45 min just to get one sandwich glad I was just passing through.
Atmosphere: 1
Food: 3
Service: 1
jamie gonzalez
Sad when you place an online order and it literally gives a LIST of what you want and you get home and find out it's not toasted or even has the cheese or veggies you want.
Atmosphere: 1
Food: 1
Service: 1
Sarah Montgomery
Place an online order, get to place at the time the app says it'll be ready and there's a line. Okay, no problem. But then I get to the machine, let them know I've got an online order and still waited 20+ minutes in the drive through for my order. Not cool.
Looks like the person making the sandwich don't like he's job
Atmosphere: 3
Food: 5
Service: 3
Manuel Hernandez
DO NOT ORDER ON THE ONLINE SYSTEM, IF YOUR ORDER IS VOIDED, IT WILL STILL CHARGE YOU, ORDER WON’T GO THROUGH AND GM WILL TELL YOU TO CONTACT YOUR BANK FOR REFUND, NOT THEIR PROBLEM.
Atmosphere: 1
Food: 3
Service: 1
Pooty Cab
Wish the Subway in my town was as warm and welcoming as the one I stopped by in Groesbeck! Mick you’re a sandwich genius. Fresh food, even better service 😊
Atmosphere: 5
Food: 5
Service: 5
Jose Gaitan
Very tasty and everything but they have a very bad mood staff A woman didn't want to attend to me for not speaking English well
Tina Paxton
So far, I have no issues with this establishment. No food poisoning, no attitude from staff, just samiches. Thank you.
Parking: Gets cramped when it's at its busiest times of the day, as far as parking goes.
Went in last week with an online order through the app. When I arrived I was told that there's no bread (but some how had bread for the customers that arrived after my order) and couldn't complete the order. I asked for a refund and was told that they couldn't do it only that they could cancel the order and would be refunded that way. But they already confirmed it in the system and didn't cancel so I never got the refund and even tried through their website.
Surfaces area was not clean and used knife that was not cleaned to cut multiple sandwiches in half. Had vegetables mixed because of employees dropping them in different containers.
Atmosphere: 1
Food: 2
Service: 1
I was just there with my family and the service was HORRIBLE! the 2 employees had locked the front doors and hour and a half before closing. We had to tell the guy our order 3 separate times while he gave us attitude and we were polite, once we got to the window he came back and forth to ask us what we had wanted on the sandwiches and very clearly looked under the influence. When we had told him the second time he came back we had asked if he'd like us to write it down he shoved a paper and pen at us and thats when we had had enough. I have worked for subway before and have had to close by myself so I understand being tired and needing to get things done but there were 2 people there and still were not doing their jobs as they should have. He then refused us service when we got an attitude back with him and slammed the window on us. If I could I would give this 0 stars. Very unprofessional.
Atmosphere: 1
Food: 1
Service: 1
They give you half the portion of meat. The roof of my mouth was sore after eating one of their sandwiches because they put so little meat on it. Then when a mistake was made about the price, I was overcharged. Instead of giving me a refund they made me pay again for the sandwich when I told them I didn't have the money to pay again the manager lied and said that I was not charged for the first sandwich. When in fact I was charged and 2 payments was taken for one sandwich.
Atmosphere: 1
Food: 1
Service: 1
Food very Good!
Atmosphere: 5
Food: 5
Service: 5
The absolute worst subway ever. Order a ham and turkey sandwich no ham or turkey. Toaster is broken. App never works to order on line
Atmosphere: 1
Food: 2
Service: 1
I don’t usually give 1 star but the sub that they gave me today was cold and I think they forgot to heat it. That’s disappointing as I always look forward to my meal.
Took over 45 min just to get one sandwich glad I was just passing through.
Atmosphere: 1
Food: 3
Service: 1
Sad when you place an online order and it literally gives a LIST of what you want and you get home and find out it's not toasted or even has the cheese or veggies you want.
Atmosphere: 1
Food: 1
Service: 1
Place an online order, get to place at the time the app says it'll be ready and there's a line. Okay, no problem. But then I get to the machine, let them know I've got an online order and still waited 20+ minutes in the drive through for my order. Not cool.
Atmosphere: 1
Food: 5
Service: 2
Restaurantji Recommends
Looks like the person making the sandwich don't like he's job
Atmosphere: 3
Food: 5
Service: 3
DO NOT ORDER ON THE ONLINE SYSTEM, IF YOUR ORDER IS VOIDED, IT WILL STILL CHARGE YOU, ORDER WON’T GO THROUGH AND GM WILL TELL YOU TO CONTACT YOUR BANK FOR REFUND, NOT THEIR PROBLEM.
Atmosphere: 1
Food: 3
Service: 1
Wish the Subway in my town was as warm and welcoming as the one I stopped by in Groesbeck! Mick you’re a sandwich genius. Fresh food, even better service 😊
Atmosphere: 5
Food: 5
Service: 5
Very tasty and everything but they have a very bad mood staff A woman didn't want to attend to me for not speaking English well
So far, I have no issues with this establishment. No food poisoning, no attitude from staff, just samiches. Thank you.
Parking: Gets cramped when it's at its busiest times of the day, as far as parking goes.
Atmosphere: 5
Food: 5
Service: 5
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