Chick-fil-A

25 Village Cir, Midland
(432) 687-1282

Recent Reviews

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Michelle Sutherland

Love the food

Atmosphere: 5

Food: 5

Service: 5

Greg Niehenke

This is the best chicken sandwich

Atmosphere: 5

Food: 5

Service: 5

Nicha Adams

Sometimes the drive through gets confusing with ppl running all over. We got skipped in line. SMH

Atmosphere: 4

Food: 5

Service: 3

E rose

I love chicken garlic lay i am so sad I can't eat there anymore 😢

Atmosphere: 5

Food: 5

Service: 5

Recommended dishes: CT Chick-Fil-A Nuggets

valeria tarin

Love the food but the kids area smells really bad !!

NextdayT'Z DIZZLE 432

Biscuits were perfect chicken was fresh!

Atmosphere: 5

Food: 5

Service: 5

Zachary Reshovsky

Some of frankly the WORST and most INCOMPETENT customer service I had seen! INTOLERABLY LONG wait times are so much worse than Seattle where I'm from.

Second time I contacted via phone was worse. They hung up on me!

Atmosphere: 1

Food: 1

Service: 1

Yoly Cardenas

They couldn’t take my payment cuz there system can punch in the card numbers and my cards chip won’t work. They couldn’t do anything,, can’t believe it’s a big chain company and can’t take payments.

Service: 1

Ivan Mendoza

Always fast, always good. The food is consistent, the service is friendly, and the drive-thru runs smoother than anywhere else in town. They get your order right every time and treat you with genuine respect. You can always count on Chick-fil-A for quality and great service.

Atmosphere: 5

Food: 5

Service: 5

Linda Zubia

ƍ started in one of the lane to order outside but I ask to see a menu but the young girl don’t have one, I ask if I hold your pad to see the menu. But she said No so I got off to order inside. Not everyone know yall menu

Atmosphere: 1

Food: 3

Service: 1

John Grope

Great food as always. Friendly staff, enjoy- mmmm

Atmosphere: 4

Food: 5

Service: 5

Jorje Washington

Great fries

Food: 4

Tracy Ramirez

Food was delicious but customer service was ki b d of lacking.

Atmosphere: 4

Food: 4

Service: 3

bill reedy

Disappointing drive thru experience. Part of the meal wasn't in the bag, again!

Food: 4

Service: 3

Iris Torrez

Every time I go through the drive-thru at this Chick-fil-A, there’s an issue with something missing from my order. Specifically, whenever I order a soup or salad, they always forget to put a spoon or fork in the bag. The last four times I’ve gone, I’ve had no spoon for my soup and have had to either go inside to ask for one or circle back around the drive-thru. It’s frustrating and completely avoidable—just check the bag before handing it out.

The same goes for sauces. There have been several times I didn’t receive the sauces I requested, even though it’s one of the simplest parts of the order. Whoever is in charge of that process needs to do better.

Customer service has also been disappointing. Chick-fil-A is known for great service, but I haven’t experienced that here. There are times I’ve said ā€œthank youā€ and gotten no response. Tonight, when my order was handed to me, the team member shoved the bag at me instead of handing it politely, didn’t say ā€œhave a good night,ā€ and walked away. I had to call him back just to ask for a spoon, and even then he brought it without saying a word. That level of rudeness is not what Chick-fil-A is supposed to represent.

This location is not living up to the Chick-fil-A standard. I spend my money here and expect the service and attention to detail that the brand is known for. Right now, it’s honestly pathetic and sad to see how far off it is. Do better.

Service: 1

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