we came to this business for food, coming from California traveling here. the staff was rude with attitude, this restaurant didn’t have Mac and cheese and they didn’t even have utensils. horrible service. won’t ever come here. We have to eat the mashed potatoes with our hands ?
Atmosphere: 1
Service: 1
AWOL Goals
This location needs a full renovation. The staff are rude and dirty. They don't clean the kitchen or dining area. They skimp on your orders. They're combative and argumentative at all times. They need new management and employees asap!
Atmosphere: 1
Food: 2
Service: 1
Cheryl Dietzel
Very bad service and bad quiality of food it was old,look at the biscuit i got
Tina Denise Robinson
Chicken and Okra were hot and fresh. Courteous Staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey-Butter Biscuit
Rick Jack
This place has terrible service , food was cold and I waited 30 mins for a 3 piece chicken. 30 mins for a 3 piece chicken I Repeat!!! And it was COLD!!
Atmosphere: 1
Food: 1
Service: 1
ALAN BRISENO
The cashier had a terrible disposition when serving the
Atmosphere: 2
Food: 4
Service: 1
Jackelin Esparza
Some chicken burnt and uncooked I don’t know that’s possible but it’s wasn’t great
joe
Bad costumer service and workers with no hair nets or gloves handling food that just plain
Atmosphere: 1
Food: 1
Service: 1
Graciela Cortez
I want to say thank the manager for trying her best. My order was still wrong. I had ordered 3-piece spicy chicken 2 mashed potatoes 2 mac and cheese 2 spicy wraps and coleslaw . I didn't get any mashed potatoes. Only reason I gave them a 3 is because the manager was trying her best other wise they would have gotten 1. Because this store service is really bad.
Atmosphere: 2
Food: 3
Service: 3
Maria Mota
For many years this place is is simply awful. I do a lot of traveling and I am always shocked with the difference in service you can get anywhere else! Even in la mesa tx, or lubbock no matter where you go it's just going to be better. Their drive through was ran over a few months ago possibly over a year its literally vent over falling apart they still haven't replace it. The whole parking lot is always dirty and with pot holes. They hire the worst people with the worst customer service skills. They always take forever to answer, they are loud rude and sometimes use profanity. Once you pay they ALWAYS make you park to get your food. The wait time is somewhat absurd. I'm curious as to how their sales in this particular franchise are like. Because they're really awful. The quality of the food is, well a franchised churches chicken thank God. But this is never my first or second or even third choice for fast food. If the service was better it would be. But it's a midland thing really, it's hard getting quality employees, I get it. But upper management should step up already this has gone on for too long
Food was fresh, but we ordered spicy and were given original. My only criticism would be accuracy.
Atmosphere: 4
Food: 4
Service: 4
Gary Wilkerson
Food is better than couple yr's ago ,wasn't greasy like 2 yr's ago " cook in better grease !
Atmosphere: 3
Food: 3
Service: 3
Michael Perez
First I asked for a 16-piece mixed meal they gave me a 16-piece dark and when I went back they gave me attitude saying they were the only two there and they didn't have a cook and that was at 8:40 pm chicken was overcooked the mac and cheese was dried look like it's been in the warmer for more than a few
Atmosphere: 1
Food: 1
Service: 1
R M
It was hot, fresh and juicy. But beware the street traffic in the restrooms.
Atmosphere: 3
Food: 4
Service: 4
Mark Boyer
Chicken was the worst I have ever had. Had a burnt grease taste. Absolutely disgusting I don’t think a dog would eat that. Everything else was ok. And they shorted me one side.
we came to this business for food, coming from California traveling here. the staff was rude with attitude, this restaurant didn’t have Mac and cheese and they didn’t even have utensils. horrible service. won’t ever come here. We have to eat the mashed potatoes with our hands ?
Atmosphere: 1
Service: 1
This location needs a full renovation. The staff are rude and dirty. They don't clean the kitchen or dining area. They skimp on your orders. They're combative and argumentative at all times. They need new management and employees asap!
Atmosphere: 1
Food: 2
Service: 1
Very bad service and bad quiality of food it was old,look at the biscuit i got
Chicken and Okra were hot and fresh. Courteous Staff.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Honey-Butter Biscuit
This place has terrible service , food was cold and I waited 30 mins for a 3 piece chicken. 30 mins for a 3 piece chicken I Repeat!!! And it was COLD!!
Atmosphere: 1
Food: 1
Service: 1
The cashier had a terrible disposition when serving the
Atmosphere: 2
Food: 4
Service: 1
Some chicken burnt and uncooked I don’t know that’s possible but it’s wasn’t great
Bad costumer service and workers with no hair nets or gloves handling food that just plain
Atmosphere: 1
Food: 1
Service: 1
I want to say thank the manager for trying her best. My order was still wrong. I had ordered 3-piece spicy chicken 2 mashed potatoes 2 mac and cheese 2 spicy wraps and coleslaw . I didn't get any mashed potatoes. Only reason I gave them a 3 is because the manager was trying her best other wise they would have gotten 1. Because this store service is really bad.
Atmosphere: 2
Food: 3
Service: 3
For many years this place is is simply awful. I do a lot of traveling and I am always shocked with the difference in service you can get anywhere else! Even in la mesa tx, or lubbock no matter where you go it's just going to be better. Their drive through was ran over a few months ago possibly over a year its literally vent over falling apart they still haven't replace it. The whole parking lot is always dirty and with pot holes. They hire the worst people with the worst customer service skills. They always take forever to answer, they are loud rude and sometimes use profanity. Once you pay they ALWAYS make you park to get your food. The wait time is somewhat absurd. I'm curious as to how their sales in this particular franchise are like. Because they're really awful. The quality of the food is, well a franchised churches chicken thank God. But this is never my first or second or even third choice for fast food. If the service was better it would be. But it's a midland thing really, it's hard getting quality employees, I get it. But upper management should step up already this has gone on for too long
Atmosphere: 1
Food: 3
Service: 1
Recommended dishes: Jalapeño Cheese Bombers
Restaurantji Recommends
Food was fresh, but we ordered spicy and were given original. My only criticism would be accuracy.
Atmosphere: 4
Food: 4
Service: 4
Food is better than couple yr's ago ,wasn't greasy like 2 yr's ago " cook in better grease !
Atmosphere: 3
Food: 3
Service: 3
First I asked for a 16-piece mixed meal they gave me a 16-piece dark and when I went back they gave me attitude saying they were the only two there and they didn't have a cook and that was at 8:40 pm chicken was overcooked the mac and cheese was dried look like it's been in the warmer for more than a few
Atmosphere: 1
Food: 1
Service: 1
It was hot, fresh and juicy. But beware the street traffic in the restrooms.
Atmosphere: 3
Food: 4
Service: 4
Chicken was the worst I have ever had. Had a burnt grease taste. Absolutely disgusting I don’t think a dog would eat that. Everything else was ok. And they shorted me one side.
Atmosphere: 3
Food: 1
Service: 1