Cracker Barrel Old Country Store

The staff is friendly but they seat people bunched up. The food wasn't good. Undercooked hashbrowns, and no flavor. I visited again after a long gap since last time, its just not good breakfast.

Atmosphere: 3

Food: 2

Service: 4

They never have cornbread biscuits are real good though.

Atmosphere: 5

Food: 4

Service: 5

Not impressed. Long waits, crowded gift shop merchandise, poor service.

Atmosphere: 1

Food: 2

Service: 1

On July 28 2025 My wife and I dove to the Midland store for a meal of campfire beef dinner and chicken dinner. We arrived at 6pm and were seated very quickly and the waitress Ava took our drink order and we ordered our meal at the same time of the drinks. And we're told that the beef campfire was not going to be ready for 40 minutes. So I ordered the chicken campfire and also the beef to go when it comes out of the oven. And Ava came back and told us that she lost the order on my wife's chicken dinner sides and she told her what they were, this was 15 minutes later. At 6:35 Ava comes to our table ad tells us that they are out of chicken campfire and it won't be ready for over an hour. And then tells us that there is only one chef working. She made us sit there all that time and she was not honest with us. And at 6:45 I paid my bill for the diet coke 3.49 and there were no refills on that or the water. Bad service and NO cook. I am very disappointed in that store and the Management.
We were at the same store in Midland about a year ago and the service and the food was horrible, a year later and they got worse? How does that store stay in business?

Atmosphere: 1

Food: 1

Service: 1

Never going back. Food is good but not worth it. I’ve been here multiple times and they take forever. Twice they have told us they forgot our food. Today they said they forgot and it took an hour to bring us our food. At that point I wanted to leave and didn’t enjoy the food. Server was nice but definitely not coming back anymore.

The atmosphere was really good and everyone was nice. There were a couple of issues that could use some work.
We were at the hostess stand for quite some time without anyone even acknowledging us. In my opinion if the cashier or someone in the store would’ve just said something like “someone will be with you shortly,” that would’ve been perfectly fine. Once the hostess got there she was great!

Also, our waitress was kind but had a bunch of reasons why “ we wouldn’t see her much, our bread wouldn’t be delivered soon, our dessert wasn’t done correctly, etc…”

Overall, we eventually got all our stuff and would go back.

Being a rewards member helped me when I made a purchase in the store.

Atmosphere: 5

Food: 4

Service: 4

Breakfast was ok. Service was so slow and terrible enough that we will not be back!!!!!??

Atmosphere: 4

Food: 2

Service: 1

Recommended dishes: Biscuits and Gravy

Got are food when we got are dinner my mother in laws mashed potatoes were cold along with the green beans and my husband stake was cold then the take it back warmed it up and brought it back and we had the. Bring a fresh one there steak tast horrible the waitress very kind and did her best to take care of us we did not get charged for the stake witch was nice so to it being nasty

Atmosphere: 3

Food: 1

Service: 1

Very disappointed

Atmosphere: 2

Food: 2

Service: 2

Cracker Barrel is one of my absolute favorite restaurants, especially for breakfast. Usually when I come it's with my toddler and the experience and food is amazing. The last two times my baby and I have came, we came with other family members for a total of 5 people, 3 adults and 2 babies. The experience is completely different. The service is much slower. Today, March 15, 2025, we decided to dine in as a family of 5. We were quoted 45 minute wait, which turned in to over an hour wait. I understand it's Saturday lunch, so it's normal. It was a little difficult with two hungry toddlers, but we managed. Then we get to our table. The floor is disgusting, it still had food and paper on it. The server comes by and takes our drink order and food order for the little ones. We received our drinks pretty promptly, then gave our food order. We received the biscuits shortly after, which was a life-saver for our little ones until their food arrived. It was a longer wait to receive their food then a good while to get ours. During our wait on our food, they swapped servers on us and there was no communication about it. Our new server brings us the food and according to my family, the food was good. Me on the other hand, was disappointed with the chicken and dumplings. I didn't see any shreds or pieces of chicken and it lacked flavor as if who ever prepared it made it hastily and didn't measure seasonings properly. The meatloaf tasted good, but wasn't that warm like it has been sitting on the plate for awhile waiting on the chicken and dumplings. As we were eating, I noticed plates and empty cups left on the table. That is my biggest complaint. Pre-bussing tables should be an absolute must. It allows the guests to have a clean table and move things around and shows the guests the server is attentive. It also helps out the busser and allows the busser to turn tables faster which in turn reduces wait time for guests. Im just offering some advice to help provide a better guest experience. Regardless, my toddler and I will be back.

Atmosphere: 5

Food: 4

Service: 3

There was a reason why we don’t eat here, the waiting time is horrible. 40 minute wait means over an hour. I’ll stick to smaller restaurants.

Atmosphere: 4

Food: 4

Service: 2

I really enjoyed my food

Atmosphere: 4

Food: 5

Service: 4

I was missing items and the stores response was they didn't have time to make them!!!!

Food: 2

Service: 1

Ordered online, waited an additional 10 minutes out in parking lot. Food was cold, eggs were over hard instead of over medium and the icing on the cake? Hair in my French toast!

Atmosphere: 1

Food: 1

Service: 1

We waited an hour and half to get a table. Food took another hour and they didn’t have some of our sides that we ordered. Brutal experience. We usually love Cracker Barrel!

Atmosphere: 2

Food: 1

Service: 4