Customer service sucks every time I go in there. They're kind of rude. Maybe one time they'll be nice. I try to call. Try to put me on hold for 30 minutes calling calling. Nobody picks up when they do pick up they put you on hold to answer a simple question about online order go to Odessa. I recommend hope you guys can make it right.
Mike Woolie
Good sandwiches. Going there tonight.
Atmosphere: 4
Food: 5
Service: 5
Reubenski Ramirez
The staff is always willing to go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Porker
Kenneth Collins
Wife bought a "12 half sandwiches or wraps" whatever; long story short, this is the single biggest rip-off I've witnessed in a long time. I don't mind paying for a quality product at all, but $5 for a sandwich that fits in the palm of my hand and only enough "goodies" for only our smallest children.....
We will be sticking with Jersey Mike's moving forward. Literally double the food for the same cost.
Atmosphere: 3
Food: 1
Service: 1
Panda Gaming
This is the best sandwich I’ve ever had in my whole life. Your staff deserves a raise. <3
Atmosphere: 5
Food: 5
Service: 5
Mustafa Abo-Tabik
Bad service!!
Atmosphere: 1
Food: 1
Service: 1
Cass
Very good staff. Food was fresh
Atmosphere: 5
Food: 5
Service: 5
Mary Kate Wetendorf
I’m a loyal customer to jimmy Johns, and love their sandwiches. However, the staff is extremely rude. I was in a group of three and they messed up on two out of three of our sandwiches and when we asked them to correct our mistake, they got upset and blamed us for taking the wrong sandwich? I had my receipt attached to my sand which, and my friend and I both have allergies. This behavior is very disappointing and I do not plan on returning anytime soon.
Atmosphere: 1
Food: 4
Service: 1
Janet Murillo
Always clean, fast and everyone is so nice! Delicious food!
Atmosphere: 5
Food: 5
Service: 5
Jesse Garcia
Love Jimmy John's, never had a bad experience or food. I love the convenience of the drive thru too.
Ordered a bootlegger, add cheese. Tell me why I got my sandwich with no cheese and no lettuce? Y’all were dead when I ordered. I was the only person there. How do you mess up a simple order, and then charge me extra for cheese? 5 employees back there, and not one person can read an order properly. Last time I ever go to this place.
Atmosphere: 2
Food: 1
Service: 4
Kyle H
The best service in Midland / Odessa. Always great quality food for the guys. 11 out of 10
Customer service sucks every time I go in there. They're kind of rude. Maybe one time they'll be nice. I try to call. Try to put me on hold for 30 minutes calling calling. Nobody picks up when they do pick up they put you on hold to answer a simple question about online order go to Odessa. I recommend hope you guys can make it right.
Good sandwiches. Going there tonight.
Atmosphere: 4
Food: 5
Service: 5
The staff is always willing to go above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Ultimate Porker
Wife bought a "12 half sandwiches or wraps" whatever; long story short, this is the single biggest rip-off I've witnessed in a long time. I don't mind paying for a quality product at all, but $5 for a sandwich that fits in the palm of my hand and only enough "goodies" for only our smallest children.....
We will be sticking with Jersey Mike's moving forward. Literally double the food for the same cost.
Atmosphere: 3
Food: 1
Service: 1
This is the best sandwich I’ve ever had in my whole life. Your staff deserves a raise. <3
Atmosphere: 5
Food: 5
Service: 5
Bad service!!
Atmosphere: 1
Food: 1
Service: 1
Very good staff. Food was fresh
Atmosphere: 5
Food: 5
Service: 5
I’m a loyal customer to jimmy Johns, and love their sandwiches. However, the staff is extremely rude. I was in a group of three and they messed up on two out of three of our sandwiches and when we asked them to correct our mistake, they got upset and blamed us for taking the wrong sandwich? I had my receipt attached to my sand which, and my friend and I both have allergies. This behavior is very disappointing and I do not plan on returning anytime soon.
Atmosphere: 1
Food: 4
Service: 1
Always clean, fast and everyone is so nice! Delicious food!
Atmosphere: 5
Food: 5
Service: 5
Love Jimmy John's, never had a bad experience or food. I love the convenience of the drive thru too.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Over priced didn't like the food!
Atmosphere: 3
Food: 1
Service: 5
Quick trip to pick up an order. No wait time
Atmosphere: 5
Food: 5
Service: 5
Over priced didn't like the food!
Atmosphere: 3
Food: 1
Service: 5
Ordered a bootlegger, add cheese. Tell me why I got my sandwich with no cheese and no lettuce? Y’all were dead when I ordered. I was the only person there. How do you mess up a simple order, and then charge me extra for cheese? 5 employees back there, and not one person can read an order properly. Last time I ever go to this place.
Atmosphere: 2
Food: 1
Service: 4
The best service in Midland / Odessa. Always great quality food for the guys. 11 out of 10
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Tom, Tuna Salad, Roast
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