KFC

4727 N Midkiff Rd, Midland
(432) 789-1521

Recent Reviews

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Esmundo L.

lines are long and I'm always waiting. whether its inside or the lobby. the 2nd to last time I was there, stood at counter for what seemed like 10 min, no one approached me. I finally walked out, and went thru the drive thru, and still had to wait . the last one was in the drive thru, and almost took 30 minutes to get my food, and I was only 5 cars deep to the window. they need help, I can see they are short staffed

Atmosphere: 4

Food: 4

Service: 1

Pete Perez

They are always having to cook chicken and you have to wait

Atmosphere: 1

Food: 3

Service: 1

Mike Houston

Just avoid...

Atmosphere: 1

Food: 1

Service: 1

Unique 05

The food was old, tasty nasty service was horrible.

Atmosphere: 1

Food: 1

Service: 1

Jean Suarez

I do not recommend it, the staff serves you very badly, you can see their discomfort when taking orders

Atmosphere: 5

Food: 5

Service: 1

Braiden Bryant

Every time we order from here it takes over an hour and we are constantly missing food.

steve safford

Placed my order then went to get my self serve drinks. No nozzles on the soda dispensers, got sprayed with soda! Told the person behind the counter and she proceeds to tell me to calm down! Definitely did not act like a properly trained manager. Then she reached into the bucket and pulls out and places nozzles on with bare hands. She had a horrible attitude. She was telling other employees to clean the bathroom etc. Guess that was management at it’s best. I will never go to this restaurant again.

Atmosphere: 1

Food: 3

Service: 1

Esmeralda Sandoval

It's supposed to close at 12, not 11 pm, lazy people.

Atmosphere: 1

Food: 1

Service: 1

Faviola

Their employees on drive thru suck, lazy af they obviously dont want to work!!

Service: 1

Carson Waterman

KFC’s service is often criticized for being slow, inconsistent, and lacking customer care. Many customers report long wait times, even during non-peak hours, and frequent order mistakes, such as missing items or incorrect food preparation. In some locations, staff members are described as unhelpful or unprofessional, with complaints about poor communication and lack of attentiveness to customer needs. Additionally, hygiene and cleanliness can be an issue, with reports of dirty tables, unclean restrooms, and improperly handled food. These factors contribute to a frustrating dining experience, making KFC’s service a common point of dissatisfaction among customers

Juan Bustamante

Most shitty service and food ever !!! Dont understand how they are still running. They forgot half of my order and waited over a hour. Do better !!!

Atmosphere: 1

Food: 1

Service: 1

Smith

Hadn't een here in 3-4 yrs it was horrible. 8 months ago stepped in heard it was better and been coming back couple times a week last 8-9 months. UNTIL NOW, last two times and tonight out of chicken, 20-30 min wait taco bell, chicken sandwich look like it cam out the garbage can. People in the lobby mad and complaining. Then I heard you lost your night Mngr and now the crew. That was a stupid move to let that team go. Oh well it was a good run, time to go backwards again. I guess Popeyes now. Very disappointed 😒😒😒

Atmosphere: 1

Food: 1

Service: 1

Brandon Case

If you could eat anywhere else, do so. The foods made poorly and they legit have no idea what’s going on. Half the staff is high or doesn’t care. Or both. Expect to wait 45 mins on 3 tacos.

Atmosphere: 1

Food: 1

Service: 1

Amber Mortensen

The biscuits were way undercooked, they were like mozzarella sticks. The chicken was supposed to be crispy but was soggy AF. I tried to call them but only to get a busy signal every time.

Food: 1

Service: 1

Erick Ojeda

Doesn't have chicken breast and says I have to call to get a refund.

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