Potbelly
1401 N Loop 250 W Ste 1, Midland
(432) 704-5500
Recent Reviews
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The morning/ lunch staff are allways ,friendly, food is allways freash
Came for lunch and it was great! The staff were very nice and the food was great! Best meatball sandwich! Will be back soon!
Visited twice. Best Italian sandwiches I've had in a while! I visited in the afternoon with one store employee working but they were fast!
Love eating here! The workers are kind and always smiling! And the food is really yummy. đ
Great service, great food! Will def be back often!
Super speedy service with an amazing sandwich!! LOVE the staff and the food! One of the best Iâve been to!
Best damn sandwich shop? Very possibly likely. Try the Italian with âthe works â it is the best Italian sandwich at any chain or sandwich place. Note: If you donât want it spicy remove the delicious italian hot peppers because they are spicy.
The sandwichs here are amazing. The staff are too.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Sandwich, Soup
I always look forward to having the loaded baked potato soup. workers always great me with kindness. cutest eating area. 10/10 recommend.
Parking: pretty big parking lot
Kid-friendliness: no kids menu but they have amazing mac and cheese. good for kiddos
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Blta, Soup
Kid-friendliness: Best sandwiches ever and the staff is great I will be returning !!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Turkey Club, A Wreck, Blta, Avocado
Restaurantji Recommends
I ordered without chicken and feta and added avocado ?, lettuce, onions and tomatoes ? ? the artichokes were delicious.
I had already ordered. We had gotten to toppings. I asked for the price of avocado, knowing it was extra, and an older blondish white lady with glasses and no name tag showed up. She was rude, didn't know the price of avocado, and told me to look it up on the board. When I noted that the board says prices vary, she literally told me she had decided to make up a price.
That price then changed from $3 to $4, back to $3, then she kicked me out. She refused to provide her name.
All of this happened because she doesn't know the price of avocado and *literally* stated she did not know, and *literally* stated she had made up a price rather than look it up.
I've been here before. The other staff is fine. But this older white blond lady who refused to give her name is the reason I will not come back to this location.
Atmosphere: 3
Food: 5
Service: 1
Went in last night between 8:40-8:45pm the store closes at 9pm. Go to order and theyâre out of a few things which is no biggie. The employee takes the 2 orders, we go to pay BEFORE the food is dressed and thatâs when she asks âwill this be to go or dine in?â I answer for âdine inâ. She then says âwell our dining room is closed.â(no ropes, no signage, etc.) to which I responded by saying âitâs 8:49 and it looks very open to meâ. She then just walks off to go get the manager at the time. She comes out and has a whole discussion with the other 2 employees. One of which is just leaned over the counter on her phone and says âI guess I can just clean againâ. Then the âmanagerâ just walks off. No one says a word back, didnât offer my receipt, didnât say my food was good to take, nothing. So I then asked for the franchise owners contact info. To which she says âsheâs the managerâ and I asks if sheâs the owner and she says ânoâ but sheâs not going to give me her contact info.So she proceeds to call Sonja, which I said I can just contact in the am. The âmanagerâ then tells me I can just Google the number orShe can Google it online for me.I take my food, we sit down to eat it and as weâre sitting there the same âmanagerâ walks up with her employees to the side of our table and says âexcuse me sir, but itâs 9:03 and weâre closed.â So I told her that we were going to sit there and finish our food that we paid for. We then offer the tray of trash to them since they had to âcleanâ and she says âno we canât take that from you and you need to put it in the trash yourselfâ. Then they all just walk off and to the back. Once we go to leave, we dump our trash, wiped our own table and on the way out one employee goes to grab the tray and the âmanagerâ ask her âdid she hand that tray to you or put it down?âSide note: when we walked out all of the coke faucets were still on and not taken off for cleaning, that is also a sanitary issue.Idk what type of employees or operation was running last night but it was ridiculous. Your team is supposed to be just that, a team. Your manager is supposed to lead. If you just wanted to get out of there early, then say that. But youâre open until 9pm. Not 8:45pm. When people pay for their food, they should be able to eat their food and not be bothered to get out at 9:03pm.Customer service is about taking care of customers. Them before you. Itâs bigger picture, NOT about self.
Atmosphere: 3
Food: 4
Service: 1
Food was decent.Only one suggestion for the franchise⊠raw, thickly sliced, white onion on a sandwich is too overpowering. Please switch to medium or thinly sliced red onion.Personal preference: I donât like kettle cooked potato chips, but thatâs the only choice available. (baked potato chips are an abomination, and cheese doodles are terrible)Prices here are surprisingly reasonable for the area.
Atmosphere: 3
Food: 3
Service: 3
Good food as always but why would you play worship music! Jesus is the worst ! Never coming to this one again!!
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