Rosa's Café & Tortilla Factory

What a poor excuse for nachos. We got home and over half the chips are completely plain, everything is thrown on one side, and the chips were so stale we ended up throwing the entire plate away. Not only was the food severely under portioned, but the woman who took our order was so extremely rude that we gasped. When we pulled up, she immediately rushed out “what do you want” and rushed us through everything we said. After interrupting us, we tried to order extra queso and she just said “next window” and didn’t reply again. We won’t be back to this location since they just can’t seem to give fresh, hot food or any good attitudes out.

Atmosphere: 1

Food: 1

Service: 1

Taco Tuesday

Atmosphere: 5

Food: 5

Service: 5

Most authentic American Mexican restaurant love the fajita, but everything is awesome.

My husband and I walked in to have dinner and notice one of the female workers behind the counter digging in her nose repeatedly, then a young male worker with long hair shaking his hair and running his fingers through his hair. We canceled our order and left.

Ordered taco salad no beans it came with beans. Ordered chips so I could take same size order that drive thru gets in a bag for later was given very small order in basket. I brought it up main server he said that’s the way it is and basically wanted to argue. Never going back to this location.

Atmosphere: 1

Food: 3

Service: 1

Not too bad, not too bad.

Atmosphere: 4

Food: 4

Service: 3

Prices have skyrocketed. Portions have decreased. It's still good, but no long a go to for me whatsoever .

Atmosphere: 3

Food: 4

Service: 3

Best beef fajita nachos

Atmosphere: 5

Food: 5

Service: 5

Cashier was not focused and did not take order correctly. The worst was how the manger was treated a elderly lady thinking she did not understand Spanish. I was talking rudely about her. The lady did respond in Spanish and took her food after arguing with her. When I asked about my order, she did the same talking rudely about me and towards me. Once I responded in Spanish she, just walked away. I asked for the manger Sadly she was the manager. I did let her know how rude she was, and that I would be calling the district manager and maybe the BBB. There was a lot more said, but I leave it at that.

Atmosphere: 2

Food: 2

Service: 1

Fast casual with a fun inviting atmosphere. The employees are friendly.

Atmosphere: 4

Food: 4

Service: 4

Good food. Good place to have conversation over dinner.

Atmosphere: 5

Food: 5

Service: 5

The “Burrito” was a taco, it looked nasty and for 12.00 you figure it would be more than just two strips of meat and cheese.
Will not eat at this place ever again.

Atmosphere: 4

Food: 1

Service: 1

Could provide more fajita meat for the price paid.

Atmosphere: 5

Food: 5

Service: 5

This location has gone downhill, very very rude drive through employee, employees who don’t say hi or good morning back but instead just give you a blank stare ( maybe non English speaking? But not even a smile?) , skimp on the meat- and sometimes the meat is RAW. It’s way too expensive to give 2 tiny raw pieces of chicken in a burrito.

Food: 1

Service: 1

I love Rosa's Cafe 🌹

Atmosphere: 5

Food: 5

Service: 5