Had barely anything there. None oof the good Stuff that was on the board. Very basic
Atmosphere: 1
Food: 3
Service: 1
William VanBuskirk
Great doughnuts and no heartburn.
Atmosphere: 5
Food: 5
Service: 5
Ginger L
Great place. Fresh donuts. Nice staff.
Atmosphere: 5
Food: 5
Service: 5
Ashley Harris
Great tasting and fluffy 😁 I love a good doughnut shop and won't settle for just any lol.
Atmosphere: 5
Food: 5
Service: 5
Mary dick
Very clean
Atmosphere: 5
Food: 5
Service: 5
Brandy Lea
This was our first time going to this location , my husband drove up to the window , the lady opened it and said I was just talking to myself , unsure of what she was talking about , I realized we were suppose to stop and have order taken at the board . We ordered a box of mixed , I asked for at least 1 chocolate and 1 glazed the rest mixed and 2 cheddar kolochis . The woman rudely said next time you should come in and shut the window. Another lady came back and gave us our order . We get home and it was over half chocolate and glazed . Only 4 was mixed??? Not what I asked for ! If someone doesn’t like their job , they shouldn’t be at the window taking orders!!
Paul Phillips
Hot donut light was on, but was then told there weren't any because the bakers called in today. Then didn't have any freaking Dr. Pepper. On top of it all, the lady behind the windows basically said with her attitude, you're bothering me for even being here. Terrible Shipleys. The only bad one I've been to honestly.
Atmosphere: 1
Food: 1
Service: 1
Tammy Huckabee
Super fast service and the donuts were amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Coby Shields
One of the worst drive-thru experiences we’ve ever had
We stopped in expecting a quick and easy experience—nothing complicated. But instead, we were met with poor service, zero willingness to help, and a frustrating attitude from the very start.
The person taking our order made it clear they didn’t want to be bothered. When we asked a simple question or tried to clarify, we were met with short, dismissive responses and absolutely no effort to assist. It wasn’t a busy moment, and the order was straightforward—there was just no interest in providing even the most basic level of customer care.
This isn’t just about one bad day. We’ve experienced a consistent lack of service across multiple visits, especially at the Midland, TX location on Wall Street. It’s clear that this isn’t a one-time issue—it’s a reflection of poor training and zero accountability.
We left feeling disrespected and physically upset by how we were treated. It set the tone for the rest of our day in the worst way.
We won’t be returning, and we truly hope the management takes a serious look at how customers are being treated across all locations
Atmosphere: 1
Food: 1
Service: 1
Amanda Macha
I got 3 boxes of donuts and they all had mold on them!!! Green spots. I called and they said that's just the glaze to have green dots all over their glazed donuts...
Had barely anything there. None oof the good Stuff that was on the board. Very basic
Atmosphere: 1
Food: 3
Service: 1
Great doughnuts and no heartburn.
Atmosphere: 5
Food: 5
Service: 5
Great place. Fresh donuts. Nice staff.
Atmosphere: 5
Food: 5
Service: 5
Great tasting and fluffy 😁
I love a good doughnut shop and won't settle for just any lol.
Atmosphere: 5
Food: 5
Service: 5
Very clean
Atmosphere: 5
Food: 5
Service: 5
This was our first time going to this location , my husband drove up to the window , the lady opened it and said I was just talking to myself , unsure of what she was talking about , I realized we were suppose to stop and have order taken at the board . We ordered a box of mixed , I asked for at least 1 chocolate and 1 glazed the rest mixed and 2 cheddar kolochis . The woman rudely said next time you should come in and shut the window. Another lady came back and gave us our order . We get home and it was over half chocolate and glazed . Only 4 was mixed??? Not what I asked for ! If someone doesn’t like their job , they shouldn’t be at the window taking orders!!
Hot donut light was on, but was then told there weren't any because the bakers called in today. Then didn't have any freaking Dr. Pepper. On top of it all, the lady behind the windows basically said with her attitude, you're bothering me for even being here. Terrible Shipleys. The only bad one I've been to honestly.
Atmosphere: 1
Food: 1
Service: 1
Super fast service and the donuts were amazing!
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
One of the worst drive-thru experiences we’ve ever had
We stopped in expecting a quick and easy experience—nothing complicated. But instead, we were met with poor service, zero willingness to help, and a frustrating attitude from the very start.
The person taking our order made it clear they didn’t want to be bothered. When we asked a simple question or tried to clarify, we were met with short, dismissive responses and absolutely no effort to assist. It wasn’t a busy moment, and the order was straightforward—there was just no interest in providing even the most basic level of customer care.
This isn’t just about one bad day. We’ve experienced a consistent lack of service across multiple visits, especially at the Midland, TX location on Wall Street. It’s clear that this isn’t a one-time issue—it’s a reflection of poor training and zero accountability.
We left feeling disrespected and physically upset by how we were treated. It set the tone for the rest of our day in the worst way.
We won’t be returning, and we truly hope the management takes a serious look at how customers are being treated across all locations
Atmosphere: 1
Food: 1
Service: 1
I got 3 boxes of donuts and they all had mold on them!!! Green spots. I called and they said that's just the glaze to have green dots all over their glazed donuts...
Atmosphere: 1
Food: 1
Service: 1
Restaurantji Recommends
Opening my own franchise and had a good conversation with the young lady behind counter. Never can go wrong with Shipley's
Atmosphere: 4
Food: 5
Service: 5
Recommended dishes: Doughnut, Half-Dozen Sausage Egg Jalapeno \u0026 Cheese Kolaches, Half-Dozen Egg \u0026 Cheese Kolaches
Good donuts chill place
Atmosphere: 3
Food: 3
Service: 3
Recommended dishes: Doughnut, Cinnamon Roll
Best Kolaches Best Donuts
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Doughnut
Always the absolute best donuts
Atmosphere: 5
Food: 5
Service: 5
So good!
Atmosphere: 5
Food: 5
Service: 5
Loading...