My boss had a terrible experience at the Roswell, NM location. The employee was not only rude but insulted her and her family. Maybe she was having a bad morning, but she knew what she was doing and who my boss is. Corporate is gonna hear about this.
Shaun Dykal
I had a complaint with the service. the general manager I was talking to hung up on me. call customer support and I've never heard back from anyone. it seems Whataburger don't care if you get disrespected by their GM.
Angie Lewis
Don’t waste your time or money
Pat Russell
First time i ever had it. Amazing!
Atmosphere: 5
Food: 5
Service: 5
Cristian Romero
Very clean very good 👍 food no complain.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
froylan garcia
whay do they take forever is a drive true peaple
Atmosphere: 5
Food: 4
Service: 3
Jeus Abraham
Today I have dinner with my Family in whataburger, the personnel made a mistake with my order, but they were able to fix the situation in no time!
I appreciate a lot the attention from the personnel, great job👍🏻
Atmosphere: 5
Food: 5
Service: 5
Gary Kieffer
This Whataburger on El Dorado Parkway and ridge is a hit and miss. Sometimes the burgers come out nice and hot and they're good. Sometimes they're cold. Also the store is not always that clean and the food takes a long time to come out. It's good when they have one of the good managers on shift, but there's other couple managers that seem like they don't really care as much.
Atmosphere: 4
Food: 3
Service: 3
Tatiana Montaño
It's my salvation at 2 am that makes me hungry for breakfast I love pancakes
Atmosphere: 5
Food: 5
Service: 5
Molly Russell Zimmerman
Re: La Porte, TX location on Main.
Ordered through door dash and was missing a kids meal. Door dash said they were told everything was there. Called the store and snarky manager said I’d have to come up there or get a refund from door dash. Hmmm, refund, guess that grandkid can go without food tonight, right? The whole point of door dash was so I wouldn’t have to get out but sure I’ll drive up there to pick up my food that YOU forgot to put in my order. I’ve seen all the negative reviews about that whataburger but thought I’d give it a chance, so that was my mistake I guess. Horrible customer service doesn’t even begin to describe it. And now I’m sitting here eating my cold dinner since I had to pick up my grandsons food. Next I’ll be looking up contact info for all the corporate contacts as well as putting reviews on every possible media platform. Hopefully the upper management actually still cares about customer experiences and good service.
The Whataburger on Rittiman Rd in San Antonio has the most precious precious treasure. They have an older man working there (I see him during lunch hours) that is the sweetest, most adorable gem. It's hard for elderly folks to find employment, so for this reason alone, I'm giving Whataburger 5 stars. DO NOT lose that sweet sweet guy.
Ayanna
Poor customer service
Service: 1
Roxana Vazquez
First time going to this Whataburger location. Drive-thru employee very attentive and fast service. By the way I got fresh fries 🍟 😋.
Atmosphere: 5
Food: 5
Service: 5
St0rmyShad0w 23
Absolutely Terrible service. I’ve waited 30min in lane B and here comes this worker taking all order in Lane A all the way to the last car then come up lane B. I’m sorry I now have to wait for all the order in A?? I sure did cause I was now stuck in the lanes. I saw 8 cars go by before anyone is B left. Never again will I return here. Close this place down or IMMEDIATELY CHANGE MANAGEMENT!!
Atmosphere: 1
Food: 1
Service: 1
Alyssa Garza
They never give me ketchup I’m so mad the to go orders are half assed something is ALWAYS missing. Imma still eat here tho I love whataburger and its closest to my house 🤞 just wish ya’ll would give people what they pay for
My boss had a terrible experience at the Roswell, NM location. The employee was not only rude but insulted her and her family. Maybe she was having a bad morning, but she knew what she was doing and who my boss is. Corporate is gonna hear about this.
I had a complaint with the service. the general manager I was talking to hung up on me. call customer support and I've never heard back from anyone. it seems Whataburger don't care if you get disrespected by their GM.
Don’t waste your time or money
First time i ever had it. Amazing!
Atmosphere: 5
Food: 5
Service: 5
Very clean very good 👍 food no complain.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Whataburger
whay do they take forever is a drive true peaple
Atmosphere: 5
Food: 4
Service: 3
Today I have dinner with my Family in whataburger, the personnel made a mistake with my order, but they were able to fix the situation in no time!
I appreciate a lot the attention from the personnel, great job👍🏻
Atmosphere: 5
Food: 5
Service: 5
This Whataburger on El Dorado Parkway and ridge is a hit and miss. Sometimes the burgers come out nice and hot and they're good. Sometimes they're cold. Also the store is not always that clean and the food takes a long time to come out. It's good when they have one of the good managers on shift, but there's other couple managers that seem like they don't really care as much.
Atmosphere: 4
Food: 3
Service: 3
It's my salvation at 2 am that makes me hungry for breakfast I love pancakes
Atmosphere: 5
Food: 5
Service: 5
Re: La Porte, TX location on Main. Ordered through door dash and was missing a kids meal. Door dash said they were told everything was there. Called the store and snarky manager said I’d have to come up there or get a refund from door dash. Hmmm, refund, guess that grandkid can go without food tonight, right? The whole point of door dash was so I wouldn’t have to get out but sure I’ll drive up there to pick up my food that YOU forgot to put in my order. I’ve seen all the negative reviews about that whataburger but thought I’d give it a chance, so that was my mistake I guess. Horrible customer service doesn’t even begin to describe it. And now I’m sitting here eating my cold dinner since I had to pick up my grandsons food. Next I’ll be looking up contact info for all the corporate contacts as well as putting reviews on every possible media platform. Hopefully the upper management actually still cares about customer experiences and good service.
Restaurantji Recommends
The Whataburger on Rittiman Rd in San Antonio has the most precious precious treasure. They have an older man working there (I see him during lunch hours) that is the sweetest, most adorable gem. It's hard for elderly folks to find employment, so for this reason alone, I'm giving Whataburger 5 stars. DO NOT lose that sweet sweet guy.
Poor customer service
Service: 1
First time going to this Whataburger location. Drive-thru employee very attentive and fast service. By the way I got fresh fries 🍟 😋.
Atmosphere: 5
Food: 5
Service: 5
Absolutely Terrible service. I’ve waited 30min in lane B and here comes this worker taking all order in Lane A all the way to the last car then come up lane B. I’m sorry I now have to wait for all the order in A?? I sure did cause I was now stuck in the lanes. I saw 8 cars go by before anyone is B left. Never again will I return here. Close this place down or IMMEDIATELY CHANGE MANAGEMENT!!
Atmosphere: 1
Food: 1
Service: 1
They never give me ketchup I’m so mad the to go orders are half assed something is ALWAYS missing. Imma still eat here tho I love whataburger and its closest to my house 🤞 just wish ya’ll would give people what they pay for
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