Starbucks
190 Hwy 67, Midlothian
(972) 775-4797
Recent Reviews
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The best Starbucks ever amazing customer service will come again in indeed
Great customer service from friendly staff with smiles.
Not your typical Starbucks rush 'em in and move them out.
Very accommodating.
Atmosphere: 4
Food: 4
Service: 4
Recommended dishes: Verona and Veranda Coffee Beans, Cookie
Great place, always gets your order right and staff is very friendly
Atmosphere: 5
Food: 5
Service: 5
Made a wonderful drink ! Also I love the friendly vibes . I also appreciate the sweet artwork! 🙏 thank yall
Atmosphere: 5
Food: 5
Service: 5
Today I was told I vouldnt have a drink steamed that I had ordered that way multiple times. I’m asking why it could not be Steamed - the manger was called / texted and she informed other staff it was a no.
Now - this would have not been bizarre to me if I had not had several receipts in my app from multiple stores that crafted the drink.
Starbucks will add your kids to add drink ( joke) if you ask. Flip it upside down and around 6 times. I am confused and disappointed to say the least. In addition the manager Ciarra was who told each staff member it could not be steamed.
I would love to be enlightened about it all.
Atmosphere: 1
Food: 1
Service: 1
Please do not use cologne on your hands. I don't want to smell it on my coffee. Also out of stock for cheese cream for the beagles and impossible patties
I'm sick of my order being wrong even after I correct them. I should have to continously come back. One time a lady made the order wrong 3 times in a row. OVER IT!
Atmosphere: 1
Food: 1
Service: 3
Awesome customer service. The baristas and staff here are awesome.
Atmosphere: 5
Food: 5
Service: 5
I really love my Starbucks store unfortunately my order under my husband's yesterday morning was wrong?. Tasted like cold milk. Two items weren't added to my coffee?. I called and informed Chris. He quickly said ok, when you come back tell them you spoke with Chris and will get that right for you. I called today to say my name and the coffee wasn't made correctly and Chris said to tell you I spoke with him yesterday. Click?, the young male who answered phone slammed phone down. I was shocked. I called back same young guy answered, "I'm sorry phone slipped". Slammed phones is not a slip up?. I preceeded to speak again. He said," nothings written down in book do you know what time it was?" I couldn't remember, I said maybe 1pm. He said, "oh Chris was gone by 1. You can come in tomorrow and speak with a manager then." My reply, is Chris working tomorrow? I can't give out work schedules but you can come by, a managermay be able to help you". Ok. Click, he was gone again. Now, I remember it was 08I guess it's time for a vacation from Starbucks again. It's had been 18 days since last one bought. ?
Atmosphere: 4
Food: 3
Service: 2
Recommended dishes: Caramel
The store does an amazing job. Special shout out to Tim who is usually in the drive-through. He has absolutely amazing customer service and is a great partner.
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
Been my daily spot for years, superior midlothian Starbucks location. Rein + Cris make my day literally everyday, they are always leaving me in a better mood than I walk in with, star employees!!
Atmosphere: 5
Food: 5
Service: 5
Everything pumpkin is good especially the muffin.
Atmosphere: 5
Food: 5
Service: 5
Made my drink way less ounce
Atmosphere: 3
Food: 1
Service: 1
Stars that I earned in the app wouldn't work for the drink I was trying to redeem. The barista was really nice and couldn't figure out what was wrong, so she comped my drink. Great customer service at this location every time
Atmosphere: 4
Food: 4
Service: 5
Recommended dishes: Caramel Ribbon Crunch
Greeted everyone as they walked in, super nice and friendly! Loved the atmosphere, coffee was great as usual!
Atmosphere: 5
Service: 5
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