Subway
400 Hwy 67, Midlothian
(972) 775-4466
Recent Reviews
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The management should pay attention to the staff who make fun of customers, in particular I want to note the cashier, a girl with bright hair, she thought it was funny that I was a foreigner and did not speak English well. At the same time, noticing my displeasure, the mockery continued and they turned their backs to me so that I would not see how they laughed at me. Subway undoubtedly remains a good place for me to have a snack, but the staff in this place should be trained to work with customers.
Service: 1
I wish I would have gotten the young lady's name but she was a true sandwich artist! My sandwich was made perfectly with no complaints with me mixing up my words! Fabulous employee.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
I gave you a 5 star rating only because of a young man named Bryce who is working by himself while 3 to 4 others is in the back doing nothing. I see a manager in the Making!! Go Bryce! Coming from a visitor from another state all together. 5 customers in line waiting lol
Atmosphere: 5
Food: 5
Service: 5
Had a lunch party for my employees and ordered their party pack subs. The food was good, fresh, and the value was equivalent to the cost. I would order again
Food: 5
Service: 5
Would give negative 5 stars if I could. It took almost 15 minutes to even get waited on as there was no one there. Finally some smartassed, extremely rude young man came out from the back.
He had long, dirty, unkempt dark blonde hair. And by dirty I am not talking about the color. I mean unwashed, greasy hair that was pulled back but didn't look brushed.
He ( Gary/Gerald...something close to that I think) seemed angry to walk out and find customers standing there. He would not listen or let us finish what we were telling him we wanted.
Right from the start he tried to give us a 6" on white. Wanted a footlong on herb and cheese. He then put the wrong kind of cheese on my sons. Then yanked it off and slopped down the right kind angrily and messily when we corrected him. Son had to ask 4 times to have his sandwich toasted. Dude just kept trying to ask what veggies. Asked for light mayo and I swear he put more than half the bottle on there. Son wanted mayo and ranch but only got mayo. I was so done arguing with this rude smartassed guy that I paid and left.
Got home and scraped all the may off. The lettuce was brownish and slimy feeling. Bread was hard and tasted old. Sandwich was so sloppy I had to basically remake it.
I definitely will NOT go back to this location ever. It's convenient being in Walmart but oh well. And this is not the first time I have had issues here. None of the employees act like they care about customer service at all.
Atmosphere: 1
Food: 1
Service: 1
Would give negative 5 stars if I could. It took almost 15 minutes to even get waited on as there was no one there. Finally some smartassed, extremely rude young man came out from the back.
He had long, dirty, unkempt dark blonde hair. And by dirty I am not talking about the color. I mean unwashed, greasy hair that was pulled back but didn't look brushed.
He ( Gary/Gerald...something close to that I think) seemed angry to walk out and find customers standing there. He would not listen or let us finish what we were telling him we wanted.
Right from the start he tried to give us a 6" on white. Wanted a footlong on herb and cheese. He then put the wrong kind of cheese on my sons. Then yanked it off and slopped down the right kind angrily and messily when we corrected him. Son had to ask 4 times to have his sandwich toasted. Dude just kept trying to ask what veggies. Asked for light mayo and I swear he put more than half the bottle on there. Son wanted mayo and ranch but only got mayo. I was so done arguing with this rude smartassed guy that I paid and left.
Got home and scraped all the may off. The lettuce was brownish and slimy feeling. Bread was hard and tasted old. Sandwich was so sloppy I had to basically remake it.
I definitely will NOT go back to this location ever. It's convenient being in Walmart but oh well. And this is not the first time I have had issues here. None of the employees act like they care about customer service at all.
Atmosphere: 1
Food: 1
Service: 1
The service has been terrible the last two times I’ve been there and today nobody was at the counter and I got tired of waiting after 10 minutes so I left.
Service: 1
Went to this subway for the first time in my area this morning and the service was great! My sandwich was made fast and looked great.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: White Chip Macadamia Nut
Always great service and food when I come to grocery shop and eat here.
Atmosphere: 5
Food: 5
Service: 5
This is the best subway In town! The employee that helped me decide what to eat was I think her name was Camila, she was supper nice and did my sandwich quick and nice! Overall the place is always clean and the people there are nice ?
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: The Philly
Restaurantji Recommends
The place is always clean and the employees always get what I want. Great food and service.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Tuna
do not try calling,they do not answer the phone.
Atmosphere: 4
Food: 5
Service: 1
Always great service and food when I come to grocery shop and eat here.
Atmosphere: 5
Food: 5
Service: 5
Excellent customer service and sandwiches are always correct on our online orders. App is so easy to use. Thank you, Daniela and crew, for going above and beyond today! Much appreciated!
Atmosphere: 5
Food: 5
Service: 5
Bad customer service
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