The girls closed early making it so I was unable to order, they were supposed to close at 9 and when I went to the door at 8:55 they were already cleaned up and ready to go, just waiting until nine so they could get off.
Cindie Williams
Jazlynn was so kind! Extremely personable and genuine. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Honest One
The attitude of these young ladies was terrible! The atmosphere matched the attitude and food. Save yourself 12.00 yougurts from here. Absolutely nasty.
Atmosphere: 1
Food: 1
Service: 1
Teresa mayo
Looked back on my previous review, just really how hard is it to be kind? If that’s what you’re looking for Do not go here! As customers, we’re putting them out!
Atmosphere: 1
Food: 2
Tiago Carvalho
I went with my wife and kids and the place was cool and clean. They had many delicious flavors and specially dairy free options. My daughter has allergies and always when we find places with options is good. I recommend. Stop by.Vegetarian options: They have Dairy free optionsDietary restrictions: Dairy free options available.Parking: Free and easy.Kid-friendliness: Yes, it is.Wheelchair accessibility: Yes, it has.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
Patricia Morrison
My sister and I in Waxachachie,Texas and their are no Sweet Frog in our city we make sure every time we go to Fort Worth to see to see our brother to stop in GrandPrairie to get some Sweet Frog it is the best. The store is very clean and the employees are
Atmosphere: 5
Food: 5
Service: 5
Brent
Great place with great young folks that work here regardless of what some out of towners or Midlo newcomers have to say on these reviews. Very clean and well stocked. Good Christian outfit.
Heather Humberson
My daughter is special needs. Going out is a challenge. But after having a great day we took a family trip for ice cream. The second she made her cup she dropped it all over the floor. I got very embarrassed. The two girls behind the counter calmly came out and said it was no problem. Nicely gave her a new cup and said accidents happen. Cleaned it up and she started over. Kindness goes such a long way when your child is bullied and treated poorly. Kinley and Lacey you're beautifully amazing young women.
A Guy
Great place with great young folks that work here regardless of what some out of towners or Midlo newcomers have to say on these reviews. Very clean and well stocked. Good Christian outfit.
Hyo Yun
Kids love putting toppings on the ice cream. The ice cream only taste average but kids enjoy it.
Cheesecake and chocolate with Oreos and strawberries on top, very good
Elizabeth Esquivel
As soon as we walked into establishment no hi how are you or at least a wave. The poor customer service was beyond me. Also instead of being on their phone nonstop they should be refilling the containers and cleaning. There's two just standing there on the phone. Also, my sister had her medical support dog with her and they didn't even wait until she walked in she just yelled no dogs allowed. All around poor customer service. Even another customer said wow the dog is better behaved and cleaner than in there. Do better!Reply to your comment: you justifying "my group" is false. How do you justify saying its my group? I've gone in multiple times into your establishment and I have seen the girls multiple times on phones nonstop. The girl didn't even have a chance to look at my sister's dog. As she was behind me so no way she could have even had a chance to look at her collar and see that she was a service dog. We went right across the street to McDonalds and shared our experience and even they were nice enough to ask if she was a service dog and treated her to some whip cream. Do better! A hi how are you before jumping to conclusions goes a long way before saying no dogs. Like I said I have gone multiple times and have seen the girls on their phones and I haven't said a thing. Gave the place the benefit of the doubt as they are just teenagers, but you as the owner (hopefully a grown person) should do better. So ironic to state that its very detrimental to say false statements when you just did yourself.
Kristen L
This place is a fave for my family! Last week we had an exceptionally great visit when staff went above and beyond to clean up a spill from a small child. They were super sweet and helpful. We will continue to frequent and support this business!
Sofia Gomez
As soon I walked in there was no “Hi! How are you today.” Nothing not even a Hi, and the cashiers were just standing around acting like its their breaktime when they should be helping customers, PLUS most of the customers were just waiting while the girls were texting on the phone, my point is this place has horrible customer service.
Brylee Horton
They have my favorite flavor of frozen yogurt (Cotton Candy) and the Manager is so sweet and kind!!
The girls closed early making it so I was unable to order, they were supposed to close at 9 and when I went to the door at 8:55 they were already cleaned up and ready to go, just waiting until nine so they could get off.
Jazlynn was so kind! Extremely personable and genuine. Will definitely be back.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
The attitude of these young ladies was terrible! The atmosphere matched the attitude and food. Save yourself 12.00 yougurts from here. Absolutely nasty.
Atmosphere: 1
Food: 1
Service: 1
Looked back on my previous review, just really how hard is it to be kind? If that’s what you’re looking for Do not go here! As customers, we’re putting them out!
Atmosphere: 1
Food: 2
I went with my wife and kids and the place was cool and clean. They had many delicious flavors and specially dairy free options. My daughter has allergies and always when we find places with options is good. I recommend. Stop by.Vegetarian options: They have Dairy free optionsDietary restrictions: Dairy free options available.Parking: Free and easy.Kid-friendliness: Yes, it is.Wheelchair accessibility: Yes, it has.
Atmosphere: 5
Food: 5
Service: 5
Recommended dishes: Frozen Yogurt
My sister and I in Waxachachie,Texas and their are no Sweet Frog in our city we make sure every time we go to Fort Worth to see to see our brother to stop in GrandPrairie to get some Sweet Frog it is the best. The store is very clean and the employees are
Atmosphere: 5
Food: 5
Service: 5
Great place with great young folks that work here regardless of what some out of towners or Midlo newcomers have to say on these reviews. Very clean and well stocked. Good Christian outfit.
My daughter is special needs. Going out is a challenge. But after having a great day we took a family trip for ice cream. The second she made her cup she dropped it all over the floor. I got very embarrassed. The two girls behind the counter calmly came out and said it was no problem. Nicely gave her a new cup and said accidents happen. Cleaned it up and she started over. Kindness goes such a long way when your child is bullied and treated poorly. Kinley and Lacey you're beautifully amazing young women.
Great place with great young folks that work here regardless of what some out of towners or Midlo newcomers have to say on these reviews. Very clean and well stocked. Good Christian outfit.
Kids love putting toppings on the ice cream. The ice cream only taste average but kids enjoy it.
Restaurantji Recommends
Cheesecake and chocolate with Oreos and strawberries on top, very good
As soon as we walked into establishment no hi how are you or at least a wave. The poor customer service was beyond me. Also instead of being on their phone nonstop they should be refilling the containers and cleaning. There's two just standing there on the phone. Also, my sister had her medical support dog with her and they didn't even wait until she walked in she just yelled no dogs allowed. All around poor customer service. Even another customer said wow the dog is better behaved and cleaner than in there. Do better!Reply to your comment: you justifying "my group" is false. How do you justify saying its my group? I've gone in multiple times into your establishment and I have seen the girls multiple times on phones nonstop. The girl didn't even have a chance to look at my sister's dog. As she was behind me so no way she could have even had a chance to look at her collar and see that she was a service dog. We went right across the street to McDonalds and shared our experience and even they were nice enough to ask if she was a service dog and treated her to some whip cream. Do better! A hi how are you before jumping to conclusions goes a long way before saying no dogs. Like I said I have gone multiple times and have seen the girls on their phones and I haven't said a thing. Gave the place the benefit of the doubt as they are just teenagers, but you as the owner (hopefully a grown person) should do better. So ironic to state that its very detrimental to say false statements when you just did yourself.
This place is a fave for my family! Last week we had an exceptionally great visit when staff went above and beyond to clean up a spill from a small child. They were super sweet and helpful. We will continue to frequent and support this business!
As soon I walked in there was no “Hi! How are you today.” Nothing not even a Hi, and the cashiers were just standing around acting like its their breaktime when they should be helping customers, PLUS most of the customers were just waiting while the girls were texting on the phone, my point is this place has horrible customer service.
They have my favorite flavor of frozen yogurt (Cotton Candy) and the Manager is so sweet and kind!!