So called fresh salad was sitting in 1” of liquid and everything was soggy. Only thing I could do is throw it out. Waste of $10. Not worth the drive back to argue about it. Place is the worst Wendys I’ve been to.
Atmosphere: 1
Food: 1
Service: 1
char saunders
This is the worst location ever, the girl with black hair and very light to fair skin is the worst one she works the drive thru, she is terrible every time i come i wont be back there
Service: 1
Jim Rodger
Stale old food, customer service was horrible had to repeat my order 4 times while worker kept laughing into intercom having a side conversation or on the phone having a private conversation. Never going back there again
Atmosphere: 1
Food: 1
Service: 1
Diana Torres
Worst Wendy's I've ever stopped at with poor customer service... The food was horrible fries were cold burger and nuggets were terrible as well.... Keep moving don't stopp🙃 we had to wait to place order there were 5 staff members they did not greet us they waited till the one cashier returned from the restroom to take our order.... terrible food and service
Atmosphere: 1
Food: 1
Service: 1
Emmarie Brashear
Best Wendy’s I’ve ever been to, food was perfect and the workers went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Iliana Bielanski
Amazing Wendys
Atmosphere: 5
Food: 5
Service: 5
Alejandro Acosta
In need of new management or extensive training in food quality
Atmosphere: 1
Food: 1
Service: 1
Lacey Armstrong
My food is awful cold hard fries BAD CUSTOMER SERVICE... NEVER GOING BACK TO THIS LOCATION no wait because they gave me old food
Atmosphere: 1
Food: 1
Service: 1
Sheila James
I ordered an Apple Pecan Salad and I had no apples or pecans in my salad. Very disappointed.
I used to work fast food so I get it, but my first time ordering on the app and I’m missing a whole burger, and apparently this is two large fries. Not returning.
Atmosphere: 2
Food: 2
Service: 2
Jamie Haver
The food never seems to be hot or even warm most days. Chicken nuggets shouldn't be like rubber and cold. The staff is hit or miss just depends. The location in cedar hill is superior is food and staff.
Rusty Minter
Great salad choices
Tyler Murphey
1 for the price of 2 Frosties, I took the lid off and showed the guy at the window and he just shrugged.
Lady Cave
I ordered my nuggets and fries on the app. However, when I got to the window I was still told to pull up and wait. After 10 minutes I went inside. Note that only one customer was inside the restaurant. My nuggets were just sitting in the rack out of the grease. I stood at the register for 60 seconds, but the worker didn't notice me because he was on his phone. No one was making my order. And the manager dropped fries after my nuggets had been sitting there. The manager took no accountability. He said he was too busy to notice, but no one was in the restaurant. No one was in the drive-through. He just shoved my food toward me and walked off. This is the absolute worst service. Do not go there if you expect to be treated good, timely customer service. Do not bother ordering on the app because not even the manager will bother to see if anyone is making the order.
So called fresh salad was sitting in 1” of liquid and everything was soggy. Only thing I could do is throw it out. Waste of $10. Not worth the drive back to argue about it. Place is the worst Wendys I’ve been to.
Atmosphere: 1
Food: 1
Service: 1
This is the worst location ever, the girl with black hair and very light to fair skin is the worst one she works the drive thru, she is terrible every time i come i wont be back there
Service: 1
Stale old food, customer service was horrible had to repeat my order 4 times while worker kept laughing into intercom having a side conversation or on the phone having a private conversation. Never going back there again
Atmosphere: 1
Food: 1
Service: 1
Worst Wendy's I've ever stopped at with poor customer service... The food was horrible fries were cold burger and nuggets were terrible as well.... Keep moving don't stopp🙃 we had to wait to place order there were 5 staff members they did not greet us they waited till the one cashier returned from the restroom to take our order.... terrible food and service
Atmosphere: 1
Food: 1
Service: 1
Best Wendy’s I’ve ever been to, food was perfect and the workers went above and beyond.
Atmosphere: 5
Food: 5
Service: 5
Amazing Wendys
Atmosphere: 5
Food: 5
Service: 5
In need of new management or extensive training in food quality
Atmosphere: 1
Food: 1
Service: 1
My food is awful cold hard fries BAD CUSTOMER SERVICE... NEVER GOING BACK TO THIS LOCATION no wait because they gave me old food
Atmosphere: 1
Food: 1
Service: 1
I ordered an Apple Pecan Salad and I had no apples or pecans in my salad. Very disappointed.
Atmosphere: 2
Food: 1
Service: 2
Nice and quiet dinner with family
Atmosphere: 5
Food: 5
Service: 5
Restaurantji Recommends
I used to work fast food so I get it, but my first time ordering on the app and I’m missing a whole burger, and apparently this is two large fries. Not returning.
Atmosphere: 2
Food: 2
Service: 2
The food never seems to be hot or even warm most days. Chicken nuggets shouldn't be like rubber and cold. The staff is hit or miss just depends. The location in cedar hill is superior is food and staff.
Great salad choices
1 for the price of 2 Frosties, I took the lid off and showed the guy at the window and he just shrugged.
I ordered my nuggets and fries on the app. However, when I got to the window I was still told to pull up and wait. After 10 minutes I went inside. Note that only one customer was inside the restaurant. My nuggets were just sitting in the rack out of the grease. I stood at the register for 60 seconds, but the worker didn't notice me because he was on his phone. No one was making my order. And the manager dropped fries after my nuggets had been sitting there. The manager took no accountability. He said he was too busy to notice, but no one was in the restaurant. No one was in the drive-through. He just shoved my food toward me and walked off. This is the absolute worst service. Do not go there if you expect to be treated good, timely customer service. Do not bother ordering on the app because not even the manager will bother to see if anyone is making the order.
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