Order was missing items.. I tried calling and they took the phone off the hook!!!!!! NEVER ANSWERED
alyssa riddles
Ordered one side of fries and a ranch. It took 30 minutes for carry out. Will drive to the next town over next time for faster and better quality service. Absolutely ridiculous
Atmosphere: 1
Food: 4
Service: 1
Jimmy Fussell
Food was great as expected. I tried the buffalo chicken sandwich and it was amazing.
Atmosphere: 5
Food: 5
Service: 4
Aisha J
My husband and I visit this location often. Normally, the food is great and thoroughly seasoned and fresh. A few weeks ago we came in and it was cringe. Fries were soft and old. The wings were not flavored well at all and our order was rushed, they didn't even put the paper to catch the oil in each container. Our stomachs were not very happy by the end of the evening.
Atmosphere: 4
Food: 1
Service: 3
Alyssa Hensley
ordered online and walked in around 9:25pm (15-20 mins after placing). i just got off work so i was in work clothes. girl at the front counter asked how she could help me and i told her i had an online order. as soon as i said that she looked me up and down with a rude look. she put my order on the counter (i was literally reaching for it from her hands) and i said thank you. in return she rolled her eyes and started talking on the phone. (i’m guessing through an airpod unless she was just talking to herself.) and started texting. food was good but i wouldnt want to come back from the service alone. extremely rude person.
Atmosphere: 4
Food: 4
Service: 1
Brandon
Love this wingstop cashier are very nice and always welcoming and to top it off the wings are great.
Service: 5
Bonnie Benavides
Went for a take out order and a roach was crawling up the bag! Wouldn’t recommend this wingstop.
Caitlin Jarrett
Always clean. Always friendly.
Atmosphere: 5
Food: 5
Service: 5
jerame stilwell
Ordered pick up got the Oder home and noticed the order was messed up . I had the wrong flavor wings I took it all the way back to get a refund. I was told rudely with an attitude I was wrong that the flavor that was put in the wings was the correct flavor . I tasted the wing I’m I’m pretty sure bbq isn’t supposed to taste spicy . I will not be back I have had a lot of issues with the Midlothian location
I ordered my food online at 7:13pm, they said it was going to be about a 35-40 minute wait, so I waited until 7:55 to go in. I walk in and everyone is standing around the counter waiting for their food and I ask when mine will be ready. The girl at the front tells me about 10 minutes. I sit there for 50 minutes before I even get my food. At this point I am irritated and go home to eat. The drive to my house is 5 minutes and when I go to eat, the food is ice cold and my wings barely have sauce on them. If the food was hot to begin with, it wouldn't be that cold in 5 minutes. You can also tell that the wings and fries were not fresh at all. It was absolutely ridiculous and the customer service wasn't great either. Everyone there was waiting 45+ minutes for orders they placed an hour ago and the staff didn't seem to care too much. They should've offered refunds or free food but they didn't and stood around telling people 10 more minutes when they knew that was false. I am highly disappointed with this store and I will never go back. Every time I go, my food is never fresh, and after waiting so long for my food, I'll take my services elsewhere.
Atmosphere: 1
Food: 1
Service: 1
No name
NEVER ANSWER the damn phone
Atmosphere: 1
Food: 5
Service: 1
Miguel Pantoja
Good luck, if you try to buy here!
Atmosphere: 2
Food: 2
Service: 1
Chris Spencer
Ordered for carry out and when I got home the original hot and mild had no sauce. I reached a out to customer service and they would not make it right other than to say they can get me a free order of fries. The fries were not the issue so I am not sure how this is good customer service. Check your order before you leave.
Atmosphere: 5
Food: 1
Service: 5
Austin D
You’re better off ordering online because the people that work the front counter at the Midlothian location are illiterate.
Order was missing items.. I tried calling and they took the phone off the hook!!!!!! NEVER ANSWERED
Ordered one side of fries and a ranch. It took 30 minutes for carry out. Will drive to the next town over next time for faster and better quality service. Absolutely ridiculous
Atmosphere: 1
Food: 4
Service: 1
Food was great as expected. I tried the buffalo chicken sandwich and it was amazing.
Atmosphere: 5
Food: 5
Service: 4
My husband and I visit this location often. Normally, the food is great and thoroughly seasoned and fresh. A few weeks ago we came in and it was cringe. Fries were soft and old. The wings were not flavored well at all and our order was rushed, they didn't even put the paper to catch the oil in each container. Our stomachs were not very happy by the end of the evening.
Atmosphere: 4
Food: 1
Service: 3
ordered online and walked in around 9:25pm (15-20 mins after placing). i just got off work so i was in work clothes. girl at the front counter asked how she could help me and i told her i had an online order. as soon as i said that she looked me up and down with a rude look. she put my order on the counter (i was literally reaching for it from her hands) and i said thank you. in return she rolled her eyes and started talking on the phone. (i’m guessing through an airpod unless she was just talking to herself.) and started texting. food was good but i wouldnt want to come back from the service alone. extremely rude person.
Atmosphere: 4
Food: 4
Service: 1
Love this wingstop cashier are very nice and always welcoming and to top it off the wings are great.
Service: 5
Went for a take out order and a roach was crawling up the bag! Wouldn’t recommend this wingstop.
Always clean. Always friendly.
Atmosphere: 5
Food: 5
Service: 5
Ordered pick up got the Oder home and noticed the order was messed up . I had the wrong flavor wings I took it all the way back to get a refund. I was told rudely with an attitude I was wrong that the flavor that was put in the wings was the correct flavor . I tasted the wing I’m I’m pretty sure bbq isn’t supposed to taste spicy . I will not be back I have had a lot of issues with the Midlothian location
Atmosphere: 1
Food: 3
Service: 1
I like the Louisiana rub
Restaurantji Recommends
I ordered my food online at 7:13pm, they said it was going to be about a 35-40 minute wait, so I waited until 7:55 to go in. I walk in and everyone is standing around the counter waiting for their food and I ask when mine will be ready. The girl at the front tells me about 10 minutes. I sit there for 50 minutes before I even get my food. At this point I am irritated and go home to eat. The drive to my house is 5 minutes and when I go to eat, the food is ice cold and my wings barely have sauce on them. If the food was hot to begin with, it wouldn't be that cold in 5 minutes. You can also tell that the wings and fries were not fresh at all. It was absolutely ridiculous and the customer service wasn't great either. Everyone there was waiting 45+ minutes for orders they placed an hour ago and the staff didn't seem to care too much. They should've offered refunds or free food but they didn't and stood around telling people 10 more minutes when they knew that was false. I am highly disappointed with this store and I will never go back. Every time I go, my food is never fresh, and after waiting so long for my food, I'll take my services elsewhere.
Atmosphere: 1
Food: 1
Service: 1
NEVER ANSWER the damn phone
Atmosphere: 1
Food: 5
Service: 1
Good luck, if you try to buy here!
Atmosphere: 2
Food: 2
Service: 1
Ordered for carry out and when I got home the original hot and mild had no sauce. I reached a out to customer service and they would not make it right other than to say they can get me a free order of fries. The fries were not the issue so I am not sure how this is good customer service. Check your order before you leave.
Atmosphere: 5
Food: 1
Service: 5
You’re better off ordering online because the people that work the front counter at the Midlothian location are illiterate.
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